外観

アブダビ エアポート ホテル ターミナル 1の口コミ

3 out of 5
アブダビ エアポート ホテル ターミナル 1
Terminal 1 Intl. Dept., Transit Area, Abu Dhabi

口コミ

8.6

非常に良い

評価 10 - 394 件の口コミ中 205 件が非常に良い" "
評価 8 - 394 件の口コミ中 130 件が良い" "
評価 6 - 394 件の口コミ中 32 件が普通" "
評価 4 - 394 件の口コミ中 8 件が不満" "
評価 2 - 394 件の口コミ中 19 件が非常に不満" "

9.2/10

清潔度

8.6/10

スタッフとサービス

8.6/10

設備とサービス

9.0/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

10/10 (非常に良い)

Ali

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Comfortable , quiet , great service, helpful staff
Great staff good environment service was great , easy check in had no difficulty to reach the hotel highly recommended
2023 年 3 月に 1 泊滞在
Omar Khmirからの返信 (投稿日 : 2023 年 4 月 13 日)
Dear Mr. Ali,Thank you very much for taking the time to share your feedback following your stay with us.We are proud to have delivered all you were looking for in a hotel stay and this is what we are always aiming for! Thank you for highlighting all the aspects that made your stay enjoyable. It is indeed a great reward to have a happy and satisfied guest like you.It is the positive reviews such as yours that motivates our colleagues to do the best to keep our guests happy and satisfied throughout.Thank you again for choosing Abu Dhabi Airport Hotel and I certainly hope that we can be at your service again in the near future. Best Regards,Omar KhmirLounges Manager

10/10 (非常に良い)

Ahmed Maher Mohamed

2023 年 2 月に 1 泊滞在
Omar Khmirからの返信 (投稿日 : 2023 年 2 月 22 日)
Dear Mr. Ahmed, Thank you for taking the time to share your feedback with us.We pleased that your overall experience with us was positive. It felt promising to learn that you loved the hospitality showed by our colleagues. I greatly appreciate your highest rating. Thank you for choosing Abu Dhabi Airport Hotel, we look forward to welcoming you back again soon. Best Regards, Omar Khmir Lounges Manager

10/10 (非常に良い)

HARUMI

2022 年 9 月に 1 泊滞在
Omar Khmirからの返信 (投稿日 : 2022 年 9 月 24 日)
Dear Ms Harumi, Thank you for taking the time to write a review following your recent stay with us. We are pleased to read that you enjoyed your stay with us and that we met your expectations in all aspects of your experience. Thank you for choosing Abu Dhabi Airport Hotel, we look forward to welcoming you back again soon.Best Regards,Omar Khmir Lounges Manage

10/10 (非常に良い)

HARUMI

2022 年 8 月に 1 泊滞在
Omar Khmirからの返信 (投稿日 : 2022 年 8 月 5 日)
Dear Ms HARUMI, Thank you for taking the time to write a review following your recent stay with us. We are pleased to read that you enjoyed your stay with us and that we met your expectations in all aspects of your experience. Thank you for choosing Abu Dhabi Airport Hotel, we look forward to welcoming you back again soon. Best Regards Omar Khmir Lounges Manager

8/10 (良い)

KOJI

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
チェックイン もスムーズ、セキュリティチェックしたらすぐ左にあり便利、長いトランスファーを快適に過ごせました。
2022 年 7 月に 1 泊滞在
Omar Khmirからの返信 (投稿日 : 2022 年 8 月 3 日)
Dear Mr. Koji, Thank you for taking the time to write a review following your recent stay with us. We are proud to have delivered all you were looking for in a hotel stay and this is what we are always aiming for! Thank you for highlighting all the aspects that made your stay enjoyable. It is indeed a great reward to have a happy and satisfied guest like you. It is the positive reviews such as yours that motivates our colleagues to do the best to keep our guests happy and satisfied throughout. Thank you again for choosing Abu Dhabi Airport Hotel and I certainly hope that we can be at your service again in the near future. Best Regards, Omar Khmir Lounges Manager

10/10 (非常に良い)

??

2022 年 6 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

2019 年 4 月に 1 泊滞在
Omar Khmir からの返信 (投稿日 : 2019 年 5 月 9 日)
Dear Guest, Thank you for taking the time to share your rating following your recent stay with us. We are proud to have delivered all you were looking for in a hotel stay and we really appreciate your highest rating. Thank you again for Choosing Aerotel Abu Dhabi and I certainly hope that we can be at your service again in the near future. Sincerely, Omar Khmir Assistant Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
2019 年 3 月に 1 泊滞在
Omar Khmir からの返信 (投稿日 : 2019 年 4 月 8 日)
Dear Guest, Thank you for taking the time to share your rating with us. We are very proud to have delivered all you were looking for a hotel stay. I really appreciate your highest rating. It is the highest rating such as yours that motivate our colleagues to do their best to keep our guest happy and satisfied throughout. Thank you again for choosing Aerotel Abu Dhabi and I certainly hope that we can be at your service again in the near future. Sincerely, Omar Khmir Assistant Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Free-Wifiの環境もよく、清潔なお部屋&バスルームでくつろぐことができました。場所も空港直結で、時間を潰すのに最適です。
2018 年 8 月に 1 泊滞在
Omar Khmirからの返信 (投稿日 : 2018 年 10 月 24 日)
Dear Sir/Madam, Thank you for taking the time to write a review following your recent stay with us and share your experience with fellow travelers. We are very proud to have delivered all you were looking for in your hotel stay as this is what we are always aiming for! Thank you for highlighting all the aspects which made your stay with us at Aerotel Abu Dhabi so enjoyable. It is indeed our greatest reward to have a happy, satisfied guest like you It is the positive review, such as yours that motivates our colleagues to do the best to keep our guests happy and satisfied throughout. Thank you for choosing Aerotel Abu Dhabi, we look forward to the opportunity of doing so again in the not too distant future. Best Regards, Omar Khmir Assistant Manager

10/10 (非常に良い)

さっちん、静岡県浜松市

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
空港内のホテル
トランジットで、23時到着の為、ここに予約しました。空港内のお店は24時間なので、何か必要でも、すぐに買えて良かったです。
2017 年 12 月に 1 泊滞在

10/10 (非常に良い)

Amanda

2023 年 11 月に 1 泊滞在

2/10 (非常に不満)

CHARRIE MAE

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Th toilet bowl is not properly cleaned !
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Nejla

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Lovely quiet, clean room. Comfortable bed. Good shower. Great place to break a couple of long haul flights.
2023 年 11 月に 1 泊滞在

8/10 (良い)

KARIM

良かった点 : 清潔度、施設のコンディションと設備
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Pej

家族旅行
良かった点 : 施設のコンディションと設備、客室の快適度
Surprisingly ultra clean and comfortable rooms!
Stayed here for 12 hours as part of a long layover. Rooms were generous sized with quality linens, very clean bedroom and bathroom, contemporary style and equipped with enough amenities we didn’t need to ask for anything more.
2023 年 10 月に 1 泊滞在

8/10 (良い)

Kathleen

Helpful to have a place to sleep and shower with a long layover. It’s a 15 minutes walk from Terminal 3, but was a nice way to get some exercise.
2023 年 10 月に 1 泊滞在

8/10 (良い)

CHELSEA

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel, itself, is very nice. KNOW YOUR HOTEL! Note that they have at least 3 options in the Abu Dhabi airport: this one, Premier Inn and GoSleep (sleep pods). Here's the challenge: getting to the right one. I probably spent 1.5hrs walking (at 2am in the morning), because I was originally sent to the Premier Inn...who sent me back to Terminal 1, but my flight departed out of Terminal 3, so they sent me back to Terminal 3 (telling me I had to go through security, and then walk all the way back to Terminal 1). Security at Terminal 3 originally wouldn't let me through because my flight time was too far away (6hrs), but - begging and pleading, later - they let me through. Check in with the (correct) hotel was very simple and the room was nice. Their pricing chart showed a lower price option that wasn't available through Expedia (solo traveler), but bathroom and shower facilities were communal.
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Jak

2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Ahmed

良かった点 : 設備とサービス
Wonderful
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Rosario

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 1 泊滞在

8/10 (良い)

Idris

2023 年 9 月に 1 泊滞在

4/10 (不満)

IN KY

2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Nauman

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was a good experience. Had a 18 hour layover and spending 12 hours in this hotel made the journey back better.
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Maria

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We only has about a 5 hour layover but it was so wonderful to have a quiet, clean, private space to rest after a 13 hour flight! The shower was amazing and the beds very comfortable. There were nice little touches like a toothbrush/paste and razor etc. Everything was very clean and comfortable and also surprisingly quiet. We definitely recommend this hotel! Tip: when booking through Expedia, our room reservation only started at 8 am but we landed at 6. I emailed the hotel through Expedia beforehand letting them know and we were able to get into the room earlier.
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Susan

2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Admoun

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Located within the airport. Did not have to leave through customs.
2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Theofanis

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
clean and safe
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Mofei

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Just amazing and comfortable, makes transferring such a great experience!
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Muhammad

良かった点 : 施設のコンディションと設備
2023 年 8 月に 1 泊滞在

6/10 (普通)

Abdullah

2023 年 8 月に 1 泊滞在

8/10 (良い)

Shibasis

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This is great . However thought there might be breakfast included which was not there .
2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Ali

良かった点 : 清潔度
2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Rjj

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Mishanthi Malika

2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Ki Hyouk

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Alexandra

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing!
2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Rjj

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 1 泊滞在

8/10 (良い)

Ana

2023 年 7 月に 1 泊滞在

6/10 (普通)

Blazej

良かった点 : 清潔度、スタッフとサービス
Good hotel for long layovers however we found the air conditioning very loud and it didn’t work well at all (couldn’t get it below 23).
2023 年 7 月に 1 泊滞在

8/10 (良い)

bobby

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very convient, clean to get rest. However can be noisy since its late night 12 hour transit hotel at airport
2023 年 6 月に 1 泊滞在

8/10 (良い)

mohammed

2023 年 6 月に 1 泊滞在

8/10 (良い)

Jigna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 6 月に 1 泊滞在
Omar Khmirからの返信 (投稿日 : 2023 年 6 月 13 日)
Dear Ms. Jigna , Thank you for taking the time to share your feedback with us.We pleased that your overall experience with us was positive. It felt promising to learn that you loved the hospitality showed by our colleagues. Thank you for choosing Abu Dhabi Airport Hotel, we look forward to welcoming you back again soon. Best Regards, Omar Khmir Lounges Manager

6/10 (普通)

Sheryl

家族旅行
良かった点 : 清潔度、スタッフとサービス
The rooms are sufficient for an overnight stay or if you are transitioning. I found the rooms, quite humid and stuffy. Very convenient location.
2023 年 5 月に 1 泊滞在
Omar Khmirからの返信 (投稿日 : 2023 年 5 月 31 日)
Dear Ms. Sheryl,Thank you for taking the time to write a review following your recent stay with us.We are thrilled to head that our hotel location was convenient for you and appreciate your kind words. However, we are sorry to learn that your stay was affected by the humidity and stuffiness in the rooms. Please accept our apologies for any discomfort caused.Our guests’ complete satisfaction is of prime concern to us and it is through guests’ constructive feedback that we are able to identify those areas that are worthy of praise or in need of improvement.Thank you for choosing Abu Dhabi Airport Hotel and I certainly hope we can be at your service again in the near future.Best Regards,Omar KhmirLounges Manager

10/10 (非常に良い)

GUY、New York

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Located immediately after the security check for arriving flights and before the transfer desk / passport control and baggage claim which is fantastic. Room was spacious and clean, amenities included tea and coffee and bottles of water. Great stay for a very decent price for those who have a long lay over in Abu Dhabi.
2023 年 5 月に 1 泊滞在
Omar Khmirからの返信 (投稿日 : 2023 年 5 月 27 日)
Dear Mr. GUY,Thank you very much for taking the time to write a review following your stay with us.We are proud to have delivered all you were looking for in a hotel stay and this is what we are always aiming for! Thank you for highlighting all the aspects that made your stay enjoyable. It is indeed a great reward to have a happy and satisfied guest like you.It is the positive reviews such as yours that motivates our colleagues to do the best to keep our guests happy and satisfied throughout.Thank you again for choosing Abu Dhabi Airport Hotel and I certainly hope that we can be at your service again in the near future. Best Regards,Omar KhmirLounges Manager

10/10 (非常に良い)

Ashwini

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We only used it for 5 hours. It is very conveniently located (both for terminal 1 and 3), rooms are clean and have everything that you need. We found it to be a better option than the lounge, especially if you'd like to nap/sleep.
2023 年 5 月に 1 泊滞在
Omar Khmirからの返信 (投稿日 : 2023 年 5 月 27 日)
Dear Ms. Bashayer,Thank you very much for taking the time to write a review following your stay with us.We are pleased to read that you enjoyed your stay with us and that we met your expectations in all aspects of your experience.It is the positive review, such as yours that motivates our colleagues to do their best to keep our guests happy and satisfied throughout.Thank you for choosing Abu Dhabi Airport Hotel and I certainly hope we can be at your service again in the near future.Best Regards,Omar KhmirLounges Manager

6/10 (普通)

Imran

小さなお子様連れの家族旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Check-in was terrible! The guy at the front desk did'nt even bother looking at our reservation for the hotel, assumed we were there for the lounge, and had us go back at the end of the line(which was for the lounge). Was rude, on top of that! The place and stay were good, clean and quiet! Good shower
2023 年 5 月に 1 泊滞在
Omar Khmirからの返信 (投稿日 : 2023 年 5 月 17 日)
Dear Mr. Imran,Thank you for taking the time to share your experience following your recent visit with us. We always appreciate candid feedback from our guests.We are sorry to read that your check-in experience did not meet your expectations. Please accept my sincere apologies for any inconvenience caused.Rest assured that this level of service is not representative to the level of standards we are known for and have taken appropriate measures to ensure similar feedback do not occur again.On a positive note, and despite your experience, are glad to read you liked our clean and quite room and shower.Our guests’ complete satisfaction is of prime concern to us and it is through guests’ constructive feedback that we are able to identify those areas that are worthy of praise or in need of improvement.Thank you for choosing Abu Dhabi Airport Hotel and I certainly hope we can be at your service again in the near future.Best Regards,Omar KhmirLounges Manager

10/10 (非常に良い)

My

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 1 泊滞在
Omar Khmirからの返信 (投稿日 : 2023 年 5 月 17 日)
Dear Valued Guest,Thank you for taking the time to share your feedback following your recent stay with us.We are pleased to read that you enjoyed your stay with us and that we met your expectations in all aspects of your experience.Thank you for choosing Abu Dhabi Airport Hotel and I certainly hope we can be at your service again in the near future.Best Regards,Omar KhmirLounges Manager

10/10 (非常に良い)

Natalie

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Great for a layover sleep
Really good for a long layover but the check-in guy was quite rude to me. I didn’t feel like he wanted to engage with me
2023 年 5 月に 1 泊滞在
Omar Khmirからの返信 (投稿日 : 2023 年 5 月 9 日)
Dear Ms Natalie,Thank you for taking the time to write a review following your recent stay with us.We are pleased to read that you enjoyed your stay with us and that you were able to get some much-needed rest before your flight. It warms my heart to know that our hotel was able to provide you with a comfortable and relaxing experience.On another hand, please accept my sincere apology for any inconvenience you may have experienced during your stay, particularly with the behavior of our receptionist. Please know that we take such feedback seriously and have already implemented measures to ensure that our team is providing the best possible service at all times.Our guests’ complete satisfaction is of prime concern to us and it is through guests’ constructive feedback that we are able to identify those areas that are worthy of praise or in need of improvement.Thank you for choosing Abu Dhabi Airport Hotel and I certainly hope we can be at your service again in the near future.Best regards,Omar KhmirLounges Manager