When tried checking in around 17:30, no room avaliable but with strong complaints, the stuff gave me a room. Unless I complained, I was forced to wait for some times, though I had to be ready to leave for the other meeting. In the prepared room, I could not find sufficuent items usually prepared.
Experience was flawed by the lady in charge at check in who was not in the mood to be there. Was adamant i didnt have VIP access, denied me the free daily breakfast so i had to pay for that and was unfriendly in general. She did not inform me of any deposit for later deduction of any services billed so i had to pay for everything including minor things such as a cup of coffee which is annoying and a waste of time. Service is slow and inefficient whether it be check in, room service, pool side orders, etc so have to keep following up requests. Gym equipment falling apart. Anyway will not be going there again