ケペムの五つ星ホテル

「We had a wonderful stay at Heritage Village for my birthday. Every single staff member was excellent- friendly, courteous and helpful. I can't remember all of their names but do remember Ganesh and Abigail on reception along with Naira and Balakrishna at Chutney. We spoke to the lovely female head chef at Chutney to thank her for the wonderful breakfast buffets - again her name eludes me but she was so sweet and does an excellent job. The food at both breakfast and the restaurants was out of...

「ゴルフのキャディーがとても親切で、楽しく過ごすことが出来た。海沿いのゴルフ場で、それなりに距離のある]コース。比較的やわらかめのグランドで、ボールの)飛距離がなかなか出ない。一方、グリーンは超スローグリーン。」

「Staff were just brilliant. Very helpful and attentive. Very professional and happy to see staff are locals from Goa. Even in the restaurant the chefs and waiters were so accommodating and helpful. Special shout out to Chef Amey Chef Denzil and Ronan. They looked after us very well. Thanks a lot. Only think I would say is the rooms were very dusty and the aircon in my room was not working properly. Very hot. And could not be fixed.」

「スリッパ、歯ブラシ、カミソリがなかった。スタッフの対応は良い。 部屋は古いけど綺麗に掃除されていた。 冷蔵庫は冷えない」

「This is not a 5 star property and food was terrible they dont event call you for prebooked breakfast or dinner for which you already paid 8k for and the pool had broken tiles which ican be very dangerous and also not worth 34k/night over priced and not worth staying 」

「Very disappointed with the overall experience. The property rooms were not as per standard or what was presented on the website The rooms were not clean or maintained The property upkeep is not as per 5 star standard The towels and pillows were very dirty and were not in a state where they could be used; they had stains and even after asking for replacement were provided with stained towels (we ended up having to purchase towels from a local store) Hot water was not working in the room The...

「Our stay was a true luxury. The room was spotless. The restaurant fantastic. Deepak, Shubam and Shruti took great care to accommodate all our wishes, including switching rooms for a better view of the beautiful mountains」

「大人の休暇にぴったりな広くて静かなホテル。全体的に騒がしくなく、ゲストが大勢いるような大型ホテルの忙しさはありませんでした。かといって閑散としてるわけでもなく、ゲストはゆったりと時間を過ごしています。プールも混み合っておらず、ただただ静かな時間が流れます。離れのようなDiwa Clubに泊まりましたが、チェックインなどレセプションは別にあり、チェックインやレストラン予約もそこでやってもらえます。専用のレストランもあり、そこでハッピーアワーはフリーカクテルが用意されています。スタッフは常に十分すぎるくらいいて、何かに待たされることは無かったです。ただ、クラブゲスト専用のビストロというレストランの朝食は、出てくるのに20-30分くらいかかります。それでも、急ぐ必要のない休暇なので、それくらいのペースでもいいのかもしれませんが、時間に余裕のないチェックアウトの日の朝食としてはお勧めしません。 部屋は広く快適です。洗面ボールも２つあります。 敷地内は自然が豊かですが、ほとんど蚊に遭遇しません。すべてにおいて最高でした。遠いけどまた泊まりたいです！」

「ビーチは訪れるだけの価値があります。 ホテルの敷地の広さに対するゲストの密度が少なくて居心地が良いです。 のんびりしたい人にはオススメです。」

「The hotel was very nice but before we arrived the booking we made nearly 12 months previously was communicated that they wished to move us to a sister hotel. Following communication before we went on this matter it was then confirmed our original booking would stand. However when we arrived for the first two and a half days of the 7 night stay we were constantly battling with the hotel as they only had us staying for 2 nights and again wanted to move us to this sister hotel. It was very...