エガリエールの五つ星ホテル

「We stayed three nights over Easter at Capelongue, just one day after opening for the season—and unfortunately, it showed throughout. Check-in was poorly managed. We arrived at 12:30 with a pre-confirmed early check-in, yet no one could tell us when the room would be ready. We were sent to lunch (which was good), but even at 15:10 the room was still not available. When we pointed out that Expedia listed check-in from 15:00, we were told it was actually 16:00. We were eventually given the room...

「Super」

「お世話になったのは、女性のフロント係。私のミスで日本でTGVのチケット（モナコまでの）発行を終えていなかった。彼女に相談し何とかチケットを発行・確保できた。感謝・感謝でした。」

「 I’ll start with the room:  No cushions on the chairs outside. It was a lovely day, but there weren’t any comfortable chairs to sit on outside. No blankets or extra pillows. No floor lamps (I couldn’t see to read in the bedroom while sitting in the tiny chairs by the window). One piece of tissue left in the dispenser.  No washcloths. Hair conditioner in the shower but not the bathtub. No toiletries to speak of (just some unsanitary cotton pads and Q-tips in a jar) and a small bottle of...

「初めて宿泊しましたが、本当に素敵なホテルで、居心地が良すぎて出かけたくなくなるほどでした。ロマンティックな雰囲気のお部屋、爽やかな朝のテラスでのお食事、快適なプール、充実したアメニティ、バラエティ豊かなショップ、帰りに渡していただいたプチプレゼントなど、どれも最高でした。またぜひ訪れたいです。」