Everything was wonderful. Our room was great, the staff at the pool were friendly. My only complaint is when we checked out and received our bill, there were several extra charges that we did not have and I Had to call several times to get them to correct our bill. We took things from the mini bar. For example, the wine was $35, and we were charged $45. They said there was a $7 tax fee and a $3 restock fee. We were also charged for a charger we never asked for. We took a beer and chips...
Everything was wonderful. Our room was great, the staff at the pool were friendly. My only complaint is when we checked out and received our bill, there were several extra charges that we did not have and I Had to call several times to get them to correct our bill. We took things from the mini bar. For example, the wine was $35, and we were charged $45. They said there was a $7 tax fee and a $3 restock fee. We were also charged for a charger we never asked for. We took a beer and chips...
Anonymous traveler
Reviewed September 6, 2016Reviewed September 6, 2016
Clean and excellent food. The room was wonderful but had to upgrade once we checked in because the standard Orbitz room was the size of a closet. They upgraded us at no charge and the room was fantastic.
Clean and excellent food. The room was wonderful but had to upgrade once we checked in because the standard Orbitz room was the size of a closet. They upgraded us at no charge and the room was fantastic.
Lisa
Reviewed February 20, 2025Reviewed February 20, 2025
So many thoughtful details like a house car (a Tesla!), outstanding service, snacks & taffy in my room, and a free tea/coffee bar in the restaurant.
Rooms were modern and comfortable--with nothing unnecessary. Outdoor reflection space at each unit, raked rocks and beautiful landscaping, fire pits and reading nooks are everywhere.
So many thoughtful details like a house car (a Tesla!), outstanding service, snacks & taffy in my room, and a free tea/coffee bar in the restaurant.
Rooms were modern and comfortable--with nothing unnecessary. Outdoor reflection space at each unit, raked rocks and beautiful landscaping, fire pits and reading nooks are everywhere.
Incredible service , beautiful room, fabulous food. We did not have time to golf but would love to come back. The only exception was the remodel that is currently happening the garden pool is lovely put a bit far from your room.
Incredible service , beautiful room, fabulous food. We did not have time to golf but would love to come back. The only exception was the remodel that is currently happening the garden pool is lovely put a bit far from your room.
Amazing is the only word that I can use to describe my experience. The staff, facilities, spa, food...EVERYTHING! I would recommend this resort to anyone...singles, couples and/or families with children. I just cannot say enough.
Amazing is the only word that I can use to describe my experience. The staff, facilities, spa, food...EVERYTHING! I would recommend this resort to anyone...singles, couples and/or families with children. I just cannot say enough.
How much does it cost to stay in a 5-star hotel in Downtown Phoenix?
How much you pay for a 5-star hotel in Downtown Phoenix can vary depending on the time of year you travel and how long you plan to be away, among a number of factors. Use our price per night filter and other search tools to score the best deal on a high-end stay.
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What makes a hotel 5 stars in Downtown Phoenix?
From high-end dining venues and fitness centers to swimming pools and luxury bedding, the 5-star experience in Downtown Phoenix is all about indulgence and comfort. But it calls for more than just top-notch amenities to get a 5-star rating. Stays also have to provide superior guest services like in-room massage treatments, on-site laundry and dry cleaning and room service any time night or day.
Are there any 5-star all-inclusive resorts in Downtown Phoenix?
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Are there any 5-star vacation rentals in Downtown Phoenix?
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