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Great hotel! Amazing service!

Everything about Holiday Inn Pattaya is just terrific! Room was fantastic, view was amazing, food was excellent, and the entire staff was awesome! Easy ride to night life for (roughly) 25 cents, about inexpensive as you can get!

Wonderful hotel - super clean public spaces, and rooms. The Drift lounge / lite fair area is absolutely beautiful.

The design of the hotel was very beautiful and unique. The room was very nice and good balcony with nice view.

Under construction but knew this going in... staff is excellent and go out of their way to make your stay enoyable... This is what will bring me back there :)

Older facilities but the hotel ids spotless and the crew are super! This place idea conveniently located. Far enough from all the noise but still so conveniently close

This hotel is top of the line. Door service and front desk was second to none. I got a free upgrade to an ocean view Jr. Suite which has never happened in my many travels. The room was crazy nice and top notch cleaning. I have stayed in many hotels in Thailand and this by far was the best. I highly recommend!! 10 stars!!

I was surprised not to get an upgrade as a VIP customer. The building I stayed in is a bit outdated with extremely slow single elevator

This is my 3rd visit to this hotel. I went in May 2023, December 2023, and recently in this month: November 2024. There’s a reason why I continue to come back here. I absolutely love this hotel and every amenity it has. It’s great for families and for solo travelers. The rooms are the most spacious and you honestly have enough activities at the hotel where you can stay there all day. They have the best service ever. Any and every need will be met for all guests. Everytime I come to this...

Amazing stuff and hotel location close to everything almost with a little transportation it first the room was clean but last 2 days of staying in noticed that they didn't change the bed sheet they just organized it and the towels one time wasn't clean, but overall was a good experience and will stay there again.

The hotel is very well located. Shopping, bars and night life is just around the hotel. Only draw back was there was no sea view and there was a little problem of ants. You had to very careful as to not leave any food outside. The rooms are excellent. Very good size. Service was very good. They had a full menu of alcoholic / non alcoholic welcome drink. We loved it. Across the hotel was a very nice massage place. Walk to the beach was only 5 min. Loved our stay.

This the only place me and my family stay when we’re in Pattaya . The staff is so nice and it’s very convenient.

The WiFi was not working for 1 day outside of it it was a nice place.

Incredible stay! The property is gorgeous, the staff is kind and accommodating, and the security top notch. I would absolutely recommend and stay again.

pool

I’m traveling with big family and a lot of young kids. Beautiful hotel and all staff really nice. We love it there is a lot to do here. definitely will come back again.

Amazing hotel. Excellent location, service level among the highest I know. Pool with sea view. A perfect breakfast. The hotel staff do everything in their power to please and serve our time. Highly recommend.

I had a good stay, was there 28 nights. For the most part the hotel is quiet, the room was clean, good A/C, pretty good breakfast and the bed was comfortable. During the water festival the area was loud and busy. I would definitely stay at Black Woods hotel again.