アリラスの五つ星ホテル

「Nice design, good reception staffs, but restaurant isn't good. 」

「This was undoubtedly one of the best stays of my life. Honestly, it was an amazing vacation in an amazing place. The resort is massive, with plenty of space for all guests to enjoy—whether it’s the beach, pools, or numerous restaurants. The all-inclusive package includes branded international alcohol and truly outstanding cocktails available throughout the resort. The hotel is very family- and child-friendly, featuring a great aqua park with both large and small water slides. But the highlight...

「Wunderschöner Urlaub echt zu empfehlen 」

「Excellent 」

「Amazing stay 」

「A very nice design set on a beautiful peninsula. Sunbathing in morning on the cliff side and swimming on the bay side. Morning breakfast with multiple choices overlooking the ocean, very nice method to wakeup! With nice sea breeze and swimming, did not need a gym or air conditioning in September. Really, did not want to leave!」

「Miellyttävä ympäristö ja henkilökunta. Erikoisruokavalioissa puutteita.」

「The parking was easy, and plentiful. Breakfast was timely every morning and had a variety of options from eggs, fruit, waffles, yogurt, meat, cheese and bread. Located only a 5 min walk from the main strip of town, there were so many restaurant, cafe, ice cream and souvenirs. We would stay here again.」

「Lovely private pool. Attentive and friendly staff. Good location by the sea, unfortunately there were a lot of mosquitos in the evenings. Obviously, this is outside the control of the hotel. In spite of the mosquitoes we would still go back.」

「I can’t recommend this hotel enough! The staff are so lovely and friendly, the food is amazing and the facilities are great. Everything you need to have a totally relaxing break, I’d happily come back year after year!」

「Could not fault our recent stay at Ikos. The food quality was excellent with something to suit all tastes at each restaurant. The service was amazing throughout the resort, all staff members going that extra mile to ensure our stay was the best it could be. The room was great, clean and well appointed. The pools were clean and there was never a fight for a sun bed and we were staying at peak school holiday time. Absolutely loved it and will look to book a return visit next year. 」

「手違いがあり、宿泊できませんでした。満室とのこと。一度申し込みをしたあ後、キャンセル。その後予約しなおしたのですが、ホテルでは予約が無いの一点ばり。再予約したと主張したものの、ネット予約に不慣れで操作を間違えたに違いないとこちらのせいにされました。ネットで予約が有効であることを確認し、支払連絡が来てると話しても、それなら証拠を見せてみろとまで言われました。日本語のメールなので見せても無駄なので、とにかく再度しらべてくれと依頼。結果30分後、ホテル側の間違いであることが判明しましたが、高飛車な態度でホテルとして謝罪しますとの言葉だけ。態度はそれまでの傍若無人な態度と同じ。結局は同系列と思われるホテルを紹介されました。2週間の旅行最終日に本当に嫌な思いをすることになりました。」