ロイヤル オークの四つ星ホテル

「Had amazing stay. Room were bigger than we expected and sound system was fantastic. Jazz cool music welcomed us when we checked in the room. Amenity is my favorite brand "fresh" which is super rare. We also had nice park view from Barclay.」

「スタッフの方たちがとても親切で快適に過ごすことができた。」

「Room was very nice, clean, and modern.」

「Yes」

「It was such a pretty stay. You have 3 restaurants to choose from. The Wine Grotto was our favorite. Just walking through the facility to view the art on the walls was fun. 」

「若いスタッフも元気で感じが良かったです。 ちょっと気になったのはハウスキーピングの徹底にあまかったかなというのが感想です。 アメニティーの補充に問題があった。 通常のホテルだとドライヤー使っても清掃の後にちゃんと片付けられているのに、袋にしまわれていなかった。予備のトイレットペーパーが補充した後に袋に入っていなかった。ちょっとした事ですけどこのような事が徹底されると☆が増えるのではないかと。。。」

「チェックインもチェックアウトもスムーズ。 エントランスにいる警備員の方も親切で安心です。 キッチンを使う時に必要なものは全て揃っています。新しいスポンジと食器洗剤もあります。食洗機もついています。洗濯機も完備。 近くの食料品店のハンバーグが美味しかった。」

「amazing 」

「Restaurants, room service and delicatessen were closed to prevent corona infections. We were not informed about the closure until check-in. We were unable to go out because of 14 days of self-isolation, and we were forced to live a very inconvenient life. Homepage should be posted on homepage about restaurant closure. Also, cleaning was on Monday, Wednesday, and Friday, but sometimes the bathroom and room were not cleaned at all. We are not happy about cleanliness.」

「The room was clean and comfortable. We didn’t have breakfast the but the Starbucks was a very nice addition.」

「We were in town for a wedding and were surprised by the spacious rooms and the very well done renovation. Room service was incredibly fast on top of that. A great property!」

「全部綺麗でした」