リヴォニアの四つ星ホテル

「The helpful bellmen, the ambience and the location were amazing. Our room was very noisy as we were near the back of the bar and the mechanical areas and no hair conditioner available in the shower. I will stay again, just a different room 😄. 」

「I」

「Had amazing stay. Room were bigger than we expected and sound system was fantastic. Jazz cool music welcomed us when we checked in the room. Amenity is my favorite brand "fresh" which is super rare. We also had nice park view from Barclay.」

「スタッフの方たちがとても親切で快適に過ごすことができた。」

「We had a wonderful stay. The room was beautiful and provided an apartment style atmosphere. Breakfast was great. Two things that that bothered us: -could not turn up the volume on the TV - our view, was no view 」

「Everything stood out as exceptional. St. John's is a first class resort in all respects. We ate in all three restaurants and the food and service were exceptional. We loved the beautiful art work and Christmas decorations throughout the resort. Our room was perfect. We look forward to our next visit to the Plymouth area!」

「若いスタッフも元気で感じが良かったです。 ちょっと気になったのはハウスキーピングの徹底にあまかったかなというのが感想です。 アメニティーの補充に問題があった。 通常のホテルだとドライヤー使っても清掃の後にちゃんと片付けられているのに、袋にしまわれていなかった。予備のトイレットペーパーが補充した後に袋に入っていなかった。ちょっとした事ですけどこのような事が徹底されると☆が増えるのではないかと。。。」

「チェックインもチェックアウトもスムーズ。 エントランスにいる警備員の方も親切で安心です。 キッチンを使う時に必要なものは全て揃っています。新しいスポンジと食器洗剤もあります。食洗機もついています。洗濯機も完備。 近くの食料品店のハンバーグが美味しかった。」

「Amazing hotel 」

「いつもは隣のマリオットを使うが、今回初めてホリデイインを利用。マリオットに比べると部屋の雰囲気が安い感じがするが、値段を考慮すると十分なレベル。宿泊するのに何も不自由なし。近くにスーパーがあり便利。ホテルにもレストランが併設されてあり便利。」

「Restaurants, room service and delicatessen were closed to prevent corona infections. We were not informed about the closure until check-in. We were unable to go out because of 14 days of self-isolation, and we were forced to live a very inconvenient life. Homepage should be posted on homepage about restaurant closure. Also, cleaning was on Monday, Wednesday, and Friday, but sometimes the bathroom and room were not cleaned at all. We are not happy about cleanliness.」

「The room was great and the staff was helpful. The location convenient and the bar was a night place to have a quick snack and drink. The only issue I have is that upon checkout I see that receipt for the stay was approximately $250 and I was charged $303 through Expedia. Is there a reason for the discrepancy? Can I get a credit or refund on the difference in cost? Thanks, Steve」