カンザス シティの四つ星ホテル

「Clean rooms, welcoming and friendly staff comfortable beds and pillows.」

「Won’t ever stay here again staff have attitudes and so do the receptionist when answering the phones 」

「The staff is excellent, the front desk and the bellman were a blast from the past at the excellent service you come to expect from a Westin. Where it fell short wet the amenities which I’ve been accustomed to in my previous stays. It’s a little thing, but when you pay $400 for a hotel room you expect better than 1 ply toilet paper. Their beds are still the best in the business though. Make sure you bring a step stool if you are shorter than 5’2”. The biggest “miss” was the food service. ...

「Yes pets allowed but there was broken glass all over the sidewalk and parking lot. Then i didn't see anywhere it was listed for 12$ parking a $3 bottled water. That the case is 6$ at Walmart. The indoor pool was like 65⁰ and so was the hot tub. It's just disappointing. 」

「Really lovely hotel. 」

「The room was super clean and the decor was amazing. Everything was super comfortable, too. I must specially mention that Travis and Madisyn at the front desk went above and beyond on providing the best customer service! Also Reggie in maintenance was so much fun, quick to solve our issue (which was minor), and the nicest guy. Lastly, the housekeepers were also extremely nice and personable. We will come back just for the customer service alone. Thank you all!」

「Front desk staff was not very friendly. Room was clean. Pool and pool area was clean but the water didn’t seem to be moving. Restaurant was pretty good! Overall, an okay stay in a very clean hotel.」

「Couldn’t have had a more enjoyable stay! From check in to the very nice room on the 39th floor to the nice bar & food options! Will stay here again! 」

「All was good 」