「Booked and paid for a room. On the day of booking when I arrived at 8:30 pm, staff informed me that they had no vacancy and they overbooked my room to another client.
They said they arranged for a friends hotel to stay at with similar amenities instead.
The alternate hotel was cheaper, but I didn’t get reimbursement. They were happy to keep the extra money between the room costs.
Also, alternate hotel was cheaper for a reason. The room I was given was too small to open my luggage, the...
「Booked and paid for a room. On the day of booking when I arrived at 8:30 pm, staff informed me that they had no vacancy and they overbooked my room to another client.
They said they arranged for a friends hotel to stay at with similar amenities instead.
The alternate hotel was cheaper, but I didn’t get reimbursement. They were happy to keep the extra money between the room costs.
Also, alternate hotel was cheaper for a reason. The room I was given was too small to open my luggage, the...
Eliezer