リラ山脈の三つ星ホテル

「Everything was perfect 」

「The room was clean as well as the spa area. The staff was very friendly and helpful. 」

「Great location a few steps away from the town centre which is packed with shops, restaurants, bars etc. The hotel itself is a 3* - the rooms (and bathrooms in particular) are a little outdated but the beds are comfortable enough. Quite a few things were missing in our kitchen but reception acted on it and replaced missing items. I think there should be a choice of whether or not they change your towels everyday as I find it a real waste and not eco friendly. No bath mat provided so we were...

「The property was tired and needed a refurbishment. Certain essentials were missing or did nor work. The oven knob was not turning the operating spindle to which it should have been attached,and the Micro Wave turn table didn't turn. Tthere were no plugs in the bath nor the Sink out let and the crockerty was sparse, I would say to summer visitors stay away if you are expecting air con. I had to go out and buy a fan. Other essentials were also missing. No bottle opener, not enough...

「I recommend Hotel Elbrus Spa !」

「A very nice hotel great spa Staff very helpfull 」

「Arrived at the hotel but the man could not locate our reservation albeit we had only booked a few minutes before. He suggested we were at the wrong hotel but then showed us to the room. He wasn’t very friendly! We left the hotel at 8:45am but the reception was closed and nobody around. We called a phone number twice that was on the door but nobody answered so we had to leave the key on a hook on the door!!」