ニューキャッスルの三つ星ホテル

「Excellent stay while visiting OU」

「The front desk staff was terrible.」

「Friendly and helpful staff. Great place to stay and great location.」

「Beautiful hotel,restaurant in hotel has delicious food and drinks 」

「NA」

「お部屋の匂いが気になり、フロントで部屋を変えてもらいました。匂いはやや緩和したものの、壁に何匹もアリがいましたし、ベッドの下もクモの巣がはっていて、気になってよく眠れませんでした。」

「Breakfast was good location was excellent main problem was the shower water was lukewarm to cool no matter when you tried to use it」

「The bed was not comfortable, and the room was somewhat noisy, so I did not get a good night's sleep. Breakfast was fair. Shower pressure was great!」

「接客がとても良かった」

「We have stayed her before and the stay was nice. But it seems this hotel has been taken over by a new owner and have let things slide. I called the day of check-in to see what the latest we could check-in. He could not answer my question. We got to the hotel. The same person was at the front desk and tried to explain the issue with the A/C. It did not work. We still couldn't figure it out when we got to the room. The hallway had a bad odor. The room had a strong cleaning odor. Are they...