クマシの三つ星ホテル

「Nice property 」

「Sehr freundliches und hilfsbereites Personal, sehr saubere Zimmer, gut klimatisiert, stabiles wifi Restaurant mit Möglichkeit des Service auf dem Roof Top Kumasi Mall zu Fuß erreichbar (ca. 5 min) Dauerhaft Security Service」

「1. Very helpful staff except for 1x (Emma) who may have issues with integrity. Other staff very helpful such as Paul and Porshia and others from the front desk. 2. Pool may need cleaning more frequently. 3. Food ordered from on-site restaurant takes a while to get prepared. 4. Lawrence is a great driver. Punctual. May need to work on being accessible through his cell phone though. 5. Any room related issues reported to concierge is addressed promptly. Overall, great stay. Welcoming staff....

「Their water was polluted. As I turned on the water in the morning, at first the color was black with pure grime. Later on it turned brown. The staff failed to fix this problem in a timely fashion and I couldn’t shower the entire day. I ended up checking out to find a different hotel. Momo’s while acknowledging the problem has nonetheless refused to refund my payment. Momo’s staff were also deceptive. First they told me I owed dinner bill from the night I arrived and they would issue a refund...