ガントクの三つ星ホテル

「Very humble and cooperative staff Jeena and Aman. Made our stay memorable. A surprise room decoration & cake was arranged by hotel for our anniversary. Convenient & clean. 」

「Very clean, comfortable and well-located hotel. The staff are amazingly friendly and helpful. We had a problem with the taxi pick-up for the next leg of our break and the staff were incredibly supportive and kind and made sure that we were comfortable even though we had checked out. 」

「We had a great stay at the Summit Alpine. Our room was big and spacious and the breakfast was delicious. The staff was amazing, especially Ronimit and Pema! They helped us out tremendously. We can’t wait to return. 」

「The hospitality is excellent. The staff are polite and cooperative and make you feel at home. The food was delicious. Infact every item we ordered was very tasty. Hats off to the chef. Well managed and clean property. The GM of the resort has a wonderful personality as well as kind helpful too. Will definitely visit again and recommend this place to others. We actually came here because some of our friends suggested this hotel. 」

「Repair work noises and uncomfortable beds. Lack of hygiene in the restaurant were downs. very prompt and helpful personnel were the pluses. 」

「ティッシュ、冷蔵庫等いくつかの設備がありませんでしたが、古い建物の割に手入れがされていて綺麗でした。 朝食の豆カレーとナンがとても美味しかったです。」

「For one night stay was okay but encountered bugs in the room, which staff took care of it! Bathroom don’t have full covering door so water spills out in supposed to be dry area.」

「Just ok」

「We had an unpleasant stay experience. During the winter season, we faced issues with heating. When we requested the heater, they insisted on an additional charge of Rs 1000. Despite booking a stay with buffet breakfast, the hotel did not provide a buffet; instead, they offered a limited menu with options like puri sabji, paratha, or bread with tea. I do not recommend this hotel due to the rude and unresponsive behavior of the staff.」

「The view from the rooms is exceptional. Being able to lay on bed and see the Himalayan Mountain range was the highlight. Staff were extremely helpful anf friendly. Thank-you we really enjoyed our stay and were fortinate to see the snow capped peaks most days.」

「Nice staff, great location, breakfast was really good and satisfying, nice clean and spacious rooms I would highly reccommend this property」

「Very bad experience due to un-clean, unhygennic and clumsy rooms and toilets」

「Filthy rooms badly in need of updating (see photo of tub). Leaky faucets. Wifi was patchy at best. Staff was rude and unhelpful. Completely not worth the money and quite a ways away from Central Gangtok. Nothing within the resort to stay in and enjoy either. We will not be returning - and recommend you please stay away. There are plenty of other options in Gangtok for this high a price」

「There is nothing noteworthy about this property. There are no restaurants nearby and the one in house is not that good in terms of ambience, food choice etc. Breakfast was ok. 」

「Service is extremely poor. From room service to serving the food, everything is late and incomplete. The staff is incompetent and except a very few they do not pay any attention to the customer's needs. For every room service (water, towel etc.) one needs to call up the reception multiple times. Bed was dirty with scattered hair, when we checked in. Television does not work. Overall, whatever is projected in the internet is absolutely rubbish. Its a waste of money. The only saving grace is the...