セントラル ハイランズの三つ星ホテル

「中庭がすばらしく、静かな夜をすごせた。」

「このサイトの地図での表示は間違ってます。カテドラルの脇だと思っていたのに、行ってみたら、そこから5分以上歩く場所でした。フロントの人は、簡単な英語しか話せません。しかも朝は9時ごろから夜は7時ごろまでしか開いていませんので、早朝のチェックアウトの時に困りました。左右の部屋の声は筒抜けです。窓は皆無と言っていいほどなく、雨が降っているのも気づきません。キッチンは、コーヒーメーカーはあっても、フィルターの紙さえも、自分で購入しなければなりません。洗濯機で使う洗剤を買いたくても、10分ぐらい歩いてスーパーに行かなければありません。フロントは、チェックインやチェックアウトをするだけです。」

「Staff helped me get a taxi at 4a.m. when my pre-booked Uber canceled and I was panicking. 1st day we stayed, we were able to get the complementary breakfast. It was a nice Guatemalan breakfast and staff brought it to our room.」

「Nada que resaltar El cuidado a las instalaciones」

「I’ve stayed at this hotel for the past three years, even before the name change, and it was always my favorite. Sadly, this stay was very disappointing. The receptionist was unwelcoming and gave us a noisy room right by the street and loud music. The room wasn’t properly cleaned, the toilet paper had already been used, and there were hairs in the bathroom. The pool was green, our welcome drink was denied, and breakfast now has very limited options. The only staff member who made us feel welcome...

「While the hotel is located in a quiet residential area, it's walking distance to the City Center and to a few shopping center. Staff are very friendly and responsive. The room is not so spacious but functionally designed and very cozy. I have stayed almost 3,000 hotels and inns all over the world, including luxurious hotels, and this hotel could be ranked as one of the three best five hotels. 」