ベテンドーフの三つ星ホテル

「Very clean, friendly staff, quick check in and out.」

「Rooms were clean and comfortable.」

「So the man that checked us in was just dismissive, told him my name, he didn't say a word, just handed me our door keys and that was it. I said, what room # and how to I get to it, he replied, it's in there and that was it. So behind the keys was a small piece of paper that said it needed to be put in our our car window or we could be towed. Didn't even see that UNTIL we got to the room and took the cards out of the small holder, it was folded under them. So we then had to run back down to the...

「Very nice staff, clean hotel」

「Great!」

「Gym was fine.」

「We had a handicap room and it was very spacious 」

「Good breakfast. Parking was easy. Only complaint is that the room needs some TLC. Furniture is older and stained, plumbing fixtures were loose and tub was chipped」

「Rachel is top notch with hospity」

「We were unaware of pet fee when booking on expedia, somehow missed the hidden $75 fee. Along with that fee for an our very well behaved, non-shedding dog, we paid an already high amount for a beat up room. There were many damages to the room, dead bugs on the floor, muddy paw prints in the bathroom and sticky tile. Everything else was average and did not seem to add up to our payment for this. The staff was very unflexible and unhelpful with our concerns. We will never stay at a Residence Inn...

「Good 」