ベルフィールドの三つ星ホテル

「Night front desk person did not look up from her phone unless someone said something to her. She didn't give any times for breakfast or checkout. Terrible customer service. The morning person was very nice and always greeted people. The room was outdated, the Jacuzzi tub was dirty and the floor tile in the bathroom was sinking and moved under foot. Definite water damage.」

「GOOD」

「Room was clean and quiet. Lobby area and breakfast area were very clean as well.」

「Breakfast was better than usual for a hotel, but the variety was underwhelming. The staff was friendly enough and helpful. Our bed was a tad on the soft side but we slept very well all three nights. There is a kitchen area that includes a full-sized refrigerator, and an indoor pool that we did not use during our stay. The room was, overall, roomy and the hot water was always hot. The only negative was our experience with the internet. For us, it was awful, which was not a problem since our...

「Our floor was under renovation. The room was very nice but the hallway smelled awful and was a construction zone. Made it difficult to get to and from the room. Could not roll luggage on the floor as it was being removed for new flooring. The noise from the remodel was also very loud early in the morning. Nice hotel otherwise.」