Hi Hideaki!We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.

Dear Shigesaburo,We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.

Dear Tadashi,We hope this message finds you well. We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. Warm regards, Elisa McCall Director of Revenue Management

Dear Shiau Y, We hope this message finds you well. We would like to express our sincere appreciation for taking the time to rate our hotel. Your feedback is invaluable to us as it helps us understand how we can better serve our guests. We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. If there are any specific aspects of your experience that stood out to you or if there are areas where we can improve, we would love to hear more about it. Your insights are crucial in our ongoing efforts to enhance the guest experience. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. Warm regards, Diana YauAssistant Revenue Manager

Dear Olivier, We hope this message finds you well. We would like to express our sincere appreciation for taking the time to rate our hotel. Your feedback is invaluable to us as it helps us understand how we can better serve our guests. We sincerely apologize for the inconveniences you encountered during your stay. Your feedback is essential to us, and we take it seriously as we continuously strive to improve our services and guest experiences. Your insights are crucial in our ongoing efforts to enhance the guest experience. Once again, thank you for choosing our hotel, and we hope to have another opportunity to provide you with a more satisfying stay in the future.Warm regards, Diana YauAssistant Revenue Manager

Dear John, We hope this message finds you well. We would like to express our sincere appreciation for taking the time to rate our hotel. Your feedback is invaluable to us as it helps us understand how we can better serve our guests. We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. If there are any specific aspects of your experience that stood out to you or if there are areas where we can improve, we would love to hear more about it. Your insights are crucial in our ongoing efforts to enhance the guest experience. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. Warm regards, Diana YauAssistant Revenue Manager

Dear Mario, We hope this message finds you well. We would like to express our sincere appreciation for taking the time to rate our hotel. Your feedback is invaluable to us as it helps us understand how we can better serve our guests. We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. If there are any specific aspects of your experience that stood out to you or if there are areas where we can improve, we would love to hear more about it. Your insights are crucial in our ongoing efforts to enhance the guest experience. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. Warm regards, Diana YauAssistant Revenue Manager

Dear Ajit, We hope this message finds you well. We would like to express our sincere appreciation for taking the time to rate our hotel. Your feedback is invaluable to us as it helps us understand how we can better serve our guests. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. If there are any specific aspects of your experience that stood out to you or if there are areas where we can improve, we would love to hear more about it. Your insights are crucial in our ongoing efforts to enhance the guest experience. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. Warm regards, Diana YauAssistant Revenue Manager

Dear Pui Shan, We hope this message finds you well. We would like to express our sincere appreciation for taking the time to rate our hotel. Your feedback is invaluable to us as it helps us understand how we can better serve our guests. We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. If there are any specific aspects of your experience that stood out to you or if there are areas where we can improve, we would love to hear more about it. Your insights are crucial in our ongoing efforts to enhance the guest experience. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. Warm regards, Diana YauAssistant Revenue Manager

Dear Amanda, We hope this message finds you well. We would like to express our sincere appreciation for taking the time to rate our hotel. Your feedback is invaluable to us as it helps us understand how we can better serve our guests. We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. If there are any specific aspects of your experience that stood out to you or if there are areas where we can improve, we would love to hear more about it. Your insights are crucial in our ongoing efforts to enhance the guest experience. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. Warm regards, Diana YauAssistant Revenue Manager

Dear ZHENYU, We hope this message finds you well. We would like to express our sincere appreciation for taking the time to rate our hotel. Your feedback is invaluable to us as it helps us understand how we can better serve our guests. We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. If there are any specific aspects of your experience that stood out to you or if there are areas where we can improve, we would love to hear more about it. Your insights are crucial in our ongoing efforts to enhance the guest experience. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. Warm regards, Diana YauAssistant Revenue Manager

Dear Sasha, We hope this message finds you well. We would like to express our sincere appreciation for taking the time to rate our hotel. Your feedback is invaluable to us as it helps us understand how we can better serve our guests. We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. If there are any specific aspects of your experience that stood out to you or if there are areas where we can improve, we would love to hear more about it. Your insights are crucial in our ongoing efforts to enhance the guest experience. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. Warm regards, Diana YauAssistant Revenue Manager

Dear Antonio, We hope this message finds you well. We would like to express our sincere appreciation for taking the time to rate our hotel. Your feedback is invaluable to us as it helps us understand how we can better serve our guests. We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. If there are any specific aspects of your experience that stood out to you or if there are areas where we can improve, we would love to hear more about it. Your insights are crucial in our ongoing efforts to enhance the guest experience. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. Warm regards, Diana YauAssistant Revenue Manager

Dear Olivia, We hope this message finds you well. We would like to express our sincere appreciation for taking the time to rate our hotel. Your feedback is invaluable to us as it helps us understand how we can better serve our guests. We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. If there are any specific aspects of your experience that stood out to you or if there are areas where we can improve, we would love to hear more about it. Your insights are crucial in our ongoing efforts to enhance the guest experience. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. Warm regards, Diana YauAssistant Revenue Manager

Dear Toni, We hope this message finds you well. We would like to express our sincere appreciation for taking the time to rate our hotel. Your feedback is invaluable to us as it helps us understand how we can better serve our guests. We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. If there are any specific aspects of your experience that stood out to you or if there are areas where we can improve, we would love to hear more about it. Your insights are crucial in our ongoing efforts to enhance the guest experience. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. Warm regards, Diana YauAssistant Revenue Manager

Dear Carolyn, We hope this message finds you well. We would like to express our sincere appreciation for taking the time to rate our hotel. Your feedback is invaluable to us as it helps us understand how we can better serve our guests. We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. If there are any specific aspects of your experience that stood out to you or if there are areas where we can improve, we would love to hear more about it. Your insights are crucial in our ongoing efforts to enhance the guest experience. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. Warm regards, Diana YauAssistant Revenue Manager

Dear Toni, We hope this message finds you well. We would like to express our sincere appreciation for taking the time to rate our hotel. Your feedback is invaluable to us as it helps us understand how we can better serve our guests. We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. If there are any specific aspects of your experience that stood out to you or if there are areas where we can improve, we would love to hear more about it. Your insights are crucial in our ongoing efforts to enhance the guest experience. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. Warm regards, Diana YauAssistant Revenue Manager

Dear Ismail, We hope this message finds you well. We would like to express our sincere appreciation for taking the time to rate our hotel. Your feedback is invaluable to us as it helps us understand how we can better serve our guests. We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. If there are any specific aspects of your experience that stood out to you or if there are areas where we can improve, we would love to hear more about it. Your insights are crucial in our ongoing efforts to enhance the guest experience. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. Warm regards, Diana YauAssistant Revenue Manager

Dear Albert, We hope this message finds you well. We would like to express our sincere appreciation for taking the time to rate our hotel. Your feedback is invaluable to us as it helps us understand how we can better serve our guests. We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. If there are any specific aspects of your experience that stood out to you or if there are areas where we can improve, we would love to hear more about it. Your insights are crucial in our ongoing efforts to enhance the guest experience. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. Warm regards,

Dear Doan, We hope this message finds you well. We would like to express our sincere appreciation for taking the time to rate our hotel. Your feedback is invaluable to us as it helps us understand how we can better serve our guests. Please allow us to check and expedite on this and meanwhile, you may choose to check with your local bank as well.Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. Warm regards, Diana YauAssistant Revenue Manager

Dear Bernd, We hope this message finds you well. We would like to express our sincere appreciation for taking the time to rate our hotel. Your feedback is invaluable to us as it helps us understand how we can better serve our guests. We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. If there are any specific aspects of your experience that stood out to you or if there are areas where we can improve, we would love to hear more about it. Your insights are crucial in our ongoing efforts to enhance the guest experience. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. Warm regards,

Dear Rajeev, We hope this message finds you well. We would like to express our sincere appreciation for taking the time to rate our hotel. Your feedback is invaluable to us as it helps us understand how we can better serve our guests. We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. If there are any specific aspects of your experience that stood out to you or if there are areas where we can improve, we would love to hear more about it. Your insights are crucial in our ongoing efforts to enhance the guest experience. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. Warm regards, Diana YauAssistant Revenue Manager

Dear Sir / Madam, We hope this message finds you well. We would like to express our sincere appreciation for taking the time to rate our hotel. Your feedback is invaluable to us as it helps us understand how we can better serve our guests. We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. If there are any specific aspects of your experience that stood out to you or if there are areas where we can improve, we would love to hear more about it. Your insights are crucial in our ongoing efforts to enhance the guest experience. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. Warm regards

Dear Vincenzo, We hope this message finds you well. We would like to express our sincere appreciation for taking the time to rate our hotel. Your feedback is invaluable to us as it helps us understand how we can better serve our guests. We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. If there are any specific aspects of your experience that stood out to you or if there are areas where we can improve, we would love to hear more about it. Your insights are crucial in our ongoing efforts to enhance the guest experience. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. Warm regards,

Dear Becky, We hope this message finds you well. We would like to express our sincere appreciation for taking the time to rate our hotel. Your feedback is invaluable to us as it helps us understand how we can better serve our guests. We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. If there are any specific aspects of your experience that stood out to you or if there are areas where we can improve, we would love to hear more about it. Your insights are crucial in our ongoing efforts to enhance the guest experience. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. Warm regards, Diana YauAssistant Revenue Manager

Dear Chi Tong, We hope this message finds you well. We would like to express our sincere appreciation for taking the time to rate our hotel. Your feedback is invaluable to us as it helps us understand how we can better serve our guests. We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. If there are any specific aspects of your experience that stood out to you or if there are areas where we can improve, we would love to hear more about it. Your insights are crucial in our ongoing efforts to enhance the guest experience. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. Warm regards, Diana YauAssistant Revenue Manager

Dear Graham, We hope this message finds you well. We would like to express our sincere appreciation for taking the time to rate our hotel. Your feedback is invaluable to us as it helps us understand how we can better serve our guests. We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. If there are any specific aspects of your experience that stood out to you or if there are areas where we can improve, we would love to hear more about it. Your insights are crucial in our ongoing efforts to enhance the guest experience. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. Warm regards, Diana YauAssistant Revenue Manager

Dear Ashley, We hope this message finds you well. We would like to express our sincere appreciation for taking the time to rate our hotel. Your feedback is invaluable to us as it helps us understand how we can better serve our guests. We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. If there are any specific aspects of your experience that stood out to you or if there are areas where we can improve, we would love to hear more about it. Your insights are crucial in our ongoing efforts to enhance the guest experience. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. Warm regards, Diana YauAssistant Revenue Manager

Dear Roberto, We hope this message finds you well. We would like to express our sincere appreciation for taking the time to rate our hotel. Your feedback is invaluable to us as it helps us understand how we can better serve our guests. We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. If there are any specific aspects of your experience that stood out to you or if there are areas where we can improve, we would love to hear more about it. Your insights are crucial in our ongoing efforts to enhance the guest experience. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. Warm regards, Diana YauAssistant Revenue Manager

Hi Tuuli, We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.

Hi Mark, We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.

Hi Amanda, We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.

Hi Stephen, We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.

Hi Matthew,Thank you for sharing your concerns regarding the price of breakfast during your recent stay. We appreciate your feedback, and we sincerely apologize if the cost did not align with your expectations. We understand that value for money is important, and we continually evaluate our pricing to ensure it reflects the quality and variety of our breakfast offerings. Your comments will be reviewed with our team, and we will consider adjustments to better meet the expectations of our valued guests. We value your patronage and want to ensure your satisfaction. If there's anything else we can do to address your concerns or enhance your overall experience, please feel free to reach out to us directly.

Hi Nicholas, We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.

Dear Jennie, We would like to express our sincere appreciation for taking the time to rate our hotel. Your feedback is invaluable to us as it helps us understand how we can better serve our guests. If there are any specific aspects of your experience that stood out to you or if there are areas where we can improve, we would love to hear more about it. Your insights are crucial in our ongoing efforts to enhance the guest experience. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.

Hi Reece, We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.

Hi Andrew, We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.

Hi Steven, We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.

Hi Fancy! We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.

Hi Yoshinori, We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.

Dear Man, We would like to express our sincere appreciation for taking the time to rate our hotel. Your feedback is invaluable to us as it helps us understand how we can better serve our guests. We are sorry to hear about your experience with our communication process and shuttle service directions. We apologize for any inconvenience this may have caused you. We take your feedback seriously and we will work on improving our communication methods and shuttle service directions to ensure a better experience for our guests in the future. Thank you for bringing this to our attention.

Hi Hoonchul!We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.

Hi Steven!We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.

Dear Sir/Mdm,We are delighted to learn that you enjoyed your time at our establishment.Please accept our sincere apologies for the oversight with reference to the hand soap by the sink. We understand the importance of providing a seamless and comfortable experience for our guests, and we regret any inconvenience this may have caused.Rest assured, we have addressed this issue with our housekeeping team to ensure that such oversights are minimized in the future. We look forward to the opportunity to welcome you back for an even better experience in the future.

Hi Heajung,We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.

Hi Abigail,We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.

Hi Junghyun, We are delighted to hear that you enjoyed your stay with us. Your positive rating motivates our team to continue providing excellent service and maintain the high standards we strive for. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.

Dear Wilson,We appreciate your continued patience and want to express our gratitude for bringing the issue with the vanity sink to our attention. Your satisfaction is of the utmost importance to us, and we sincerely apologize for any inconvenience caused by the persistence of the problem.We want to assure you that our maintenance team has thoroughly investigated the issue and taken necessary steps to address it. We understand the importance of having fully functional amenities, and we are committed to providing a comfortable and enjoyable experience for our guests.We are here to ensure that your stay is as pleasant as possible, and your feedback is crucial in helping us maintain the high standards we aim to achieve.Once again, we apologize for any inconvenience you may have experienced, and we appreciate your understanding.