Firstly, the staff at this place are second to none. Ali is a gentleman and his staff are also gentlemen. Amazing service like no other. All the staff are incredible.
Secondly, never seen a cleaner hotel. The cleanliness is outstanding.
The staff are so helpful with recommendations for activities and so friendly and do it out of the goodness in their hearts.
Also, Sietze Hoefnagel is incredible at his job and also an incredible person. He truly helped my wife and I plan the remainder of our honeymoon even beyond staying in Singapore. Great great great hotel and great great great staff.! We will be back!
Jon
2024 年 5 月に 5 泊滞在
10/10 (非常に良い)
Shiau Y
2024 年 5 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
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Shiau Y
2024 年 5 月に 4 泊滞在
6/10 (普通)
Olivier、London
家族旅行
2024 年 5 月 23 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
The property was OK but let down by its staff. The highlight of this property is the pool.
I booked a Duxton "View" King Room but when I checked in and realised that instead of the view in pictures advertised I was facing another building across the street. I contacted reception and they informed me that the rooms with such view were fully booked for the night and that it would depend on availability the next day. No solution was offered and staff didn't follow the next day.
Same goes for housekeeping. I called to get a flat sheet which was in itself not as straightforward as one would imagine and had to make the bed myself to find the flat sheet gone the next day and having to go through this process again.
Definitely left a sour experience, especially for this price.
Olivier
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
John
カップルで旅行
2024 年 5 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was 10/10
Room was 10/10
Management went over and beyond for my wife’s birthday. Thank you again
Hotel 10/10
Food and service was 10/10
John
2024 年 5 月に 3 泊滞在
8/10 (良い)
Mario
カップルで旅行
2024 年 5 月 20 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very clean and comfortable room which offers everything you need for a citytrip. 10min walk to the next Metro station.
Staff was nice, but not very courteous. You get what you ask for. The surrounding of the hotel (bar and club) inside are a little bit „special“ but we didn’t really care about.