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"Excellent view of Fuji from our room which we picked and great rooftop views with places to hangout. The location was walking distance to the Rope Railway, the lake, train/bus station and small streets to wander. Breakfast was included but truthfully people from the US don't eat tuna fish sandwiches for breakfast. Egg salad is almost ok but that is really a lunch thing too. The staff were very helpful and this was the only hotel in Japan where the staff spoke English well. Good size room too."

"Loved our 1 night stay. The public baths were great! Loved complimentary ice cream, tea, coffee and wine served in the lobby. Buffet breakfast was fabulous!"

"This is the best hotel to view Mt. Fuji. Highly recommend to book a Mt. Fuji view room. "

"Loved our stay here absolutely beautiful property, rooms and facilities. The free happy hour was INSAN and the free breakfast buffet was perfect with some western options. Only con is the pillows aren’t the best and there’s a 5 minutes giant hill up to the property but overall a central location, 15 min walk into town. "

"Everything was perfect in this hôtel "

"The staff are wonderful. They picked us up at the train station and accommodated some of our dietary needs. The baths are great. We had a great time"

"Stayed one night and a traditional Japanese room. The room was spacious (for Japanese standards) and clean. Balcony with View and sounds of the rushing river. The highlight of the hotel is definitely the onsen. Multiple indoor and outdoor bathing/soaking opportunities. We spent time in both public and private sections. Private was ¥2000 for 45 minutes. Also, a dry sauna, relaxing room, and massage chairs. Very helpful staff who gave a restaurant recommendation – – which was one of our favorite restaurants in all of Japan."

"The experience of an Onsen was great and the view of Fuji San has been memorable. We loved the varied breakfast and the option just to receive a set of clean towels everyday was veruy convient. The goods available in front of the Lift and at the Onsen were great. "

"Perfect view of Mt Fuji, and beautiful lake. Public transportation and taxis very limited."