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"Wonderful stay! No complaints!"

"We arrived to Hyatt regency hakone and were immediately escorted in and were told they were waiting for us. From that moment on, it was nothing but first class treatment from the entire staff. It was an incredible experience and the staff experience alone should make people run here in droves!! It sadly rained (4.5 inches in one day alone) while we were there but the staff was always helpful with information, alternative advice, and wonderful smiles. Would definitely recommend as they went above and beyond. "

"Beautiful hotel!!"

"Truly an amazing hotel with lovely views and a great staff. Great restaurant, excellent rooms, beautiful town."

" all site seeing in that area which is walking distances. Very convenient. Front desk staff is vey helpful too."

"Amazing stay! All the staff were very kind and helpful. We got the double with the bigger bathtub on the balcony. The room was very clean and spacious. There's beautiful garden in the bottom floor which was perfect for a night stroll after dinner. The kaiseki dinner was good. The breakfast buffet was amazing. There's also a shuttle that takes you to hook station. "

"It was very convenient to be near the train station, Odawara castle, shopping, restaurants."

"This by far has been my favorite of 5 hotels I’ve stayed in throughout my trip to Japan. It’s an awesome location, there is so much to see and do around the hotel and the station is very convenient to get to other parts of Tokyo. The room itself had a spectacular view of the bay and Ferris wheel - it was SO PRETTY at sunrise. I loved the balcony off the room and the huge bathrooms that were also stocked with so many amenities and great large size skincare products! I also LOVED the water carafe and refillable filtered water station by the ice machine - it made getting water so convenient (I drink a ton of water) without having to ask for so many bottles from housekeeping. The bed for me was comfortable as I like a firmer mattress, the pillows were quite hard but I found that to be normal (?) in Japan as many other hotels were the same. But overall, I highly recommend this hotel and would stay again for sure. "

"Great hotel"