We were in Santorini on the week of the 12 of august and had the private Pool Room 504 and it was amazing, very private no trafic going by our room since it was the last one down the stairs,( No elevator in this hotel so be aware of this if you have dificulty whit stairs but it is very manageable it is not to steep) , the food was excellent the included breakfast was a Buffet and had a lot of choices including fresh squeeze orange juice evey morning, the lunch and Diner menu were also good ,whit lots of choices, we had lunch and diner a couple of time during our 6 day stay, and the food was always excellent, the view of the caldera is amazing,the staff were very eager to help whit everyting we would need including finding things to do in Santorini and helping for the booking for a transport, we whent to the beach and they arrange the reservation of a lounge chair and unbrela at the Black Beach ,and the private transport that we paid was arranged by them as well, the hotel as a MiniVan that can bring us to and from Fira at no cost, which we used twice, and it was excelent service. There is also a market across the road for anything you may need, We also Whent for Diner to Oia and asked them to rebook the private transport we had when we went to the beach, and it was all handled by them, so if you are looking for a quiet place to stay outside of the busy Fira or Oia with excellent service, I would recommend the Lilium hotel