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ベイモント バイ ウィンダム ココモの口コミ

2.5 out of 5
ベイモント バイ ウィンダム ココモ
1709 E Lincoln Road, Kokomo, IN

口コミ

6.8
評価 10 - 999 件の口コミ中 198 件が非常に良い" "
評価 8 - 999 件の口コミ中 303 件が良い" "
評価 6 - 999 件の口コミ中 222 件が普通" "
評価 4 - 999 件の口コミ中 159 件が不満" "
評価 2 - 999 件の口コミ中 117 件が非常に不満" "

7.0/10

清潔度

7.8/10

スタッフとサービス

6.4/10

設備とサービス

6.0/10

施設のコンディションと設備

6.2/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
空港行きのシャトルが細かく出ていて便利
2020 年 1 月に 1 泊滞在
Jean - Front Deskからの返信 (投稿日 : 2020 年 3 月 2 日)
Dear Valued Guest, Thank you for taking the time to leave us this rating. We look forward to serving you in the future!

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、客室の快適度
バスルーム
バスルームが古いので、入替えをした方が良いと思います。
General Manager からの返信 (投稿日 : 2018 年 5 月 4 日)
ご意見ありがとうございます。 現在ホテルを更新中です。 もう一度あなたに会いたいと思います！

2/10 (非常に不満)

Cheryl

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

6/10 (普通)

Donald

家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The property was old and outdated needs renovation top to bottom Parking lot was trash had pot holes inside everything was old needs renovation or just tear the place down and new
2024 年 5 月に 1 泊滞在

2/10 (非常に不満)

Michael

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hotel was very dirty, ants in the shower, full size bed instead of queen as advertised, hotel renovation, no signage on front of hotel, covered entry was removed, in wall AC until was duck taped to the wall.
2024 年 4 月に 1 泊滞在

6/10 (普通)

RUBEN

2024 年 4 月に 1 泊滞在

8/10 (良い)

Kevin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I have stayed here twice. This time the pool was not open.
2024 年 4 月に 2 泊滞在
Kimからの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you for your feedback, Kevin. We apologize for the inconvenience of the pool being closed during your stay. We will make sure to address this issue for future guests.

2/10 (非常に不満)

Isiah

出張, 家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The only thing I liked about this property was the name of the hotel, which is the only reason I chose to stay there. Baymont should really take a look at this place and remove there name, because now all the Baymonts I consider staying in will remind me of this nasty disgusting shell of a hotel
2024 年 4 月に 1 泊滞在
Kimからの返信 (投稿日 : 2024 年 4 月 15 日)
We apologize for the negative experience you had at our property. We take all feedback seriously and will work to improve the quality of our hotel. Thank you for bringing this to our attention.

4/10 (不満)

janis

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Pool not functional...we had five children... never would have booked there if we had known. Lobby and rest of the common areas decent but the rest of hotel needs to be seriously upgraded ( including the parking lot) or closed down.
2024 年 4 月に 1 泊滞在

2/10 (非常に不満)

Paul

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Pictures posted on Google were vastly different from what I witnessed. Bathroom had damage and surrounding property made it seem like it had been abandoned. Stayed only an hour.
2024 年 4 月に 1 泊滞在
Kimからの返信 (投稿日 : 2024 年 4 月 14 日)
Paul, thank you for taking the time to let us know about your stay.

2/10 (非常に不満)

Eric、Traverse City

出張
気になった点 : 設備とサービス、施設のコンディションと設備
The property was disgusting. Filthy.
2024 年 4 月に 1 泊滞在
Kimからの返信 (投稿日 : 2024 年 4 月 14 日)
Eric, thank you for leaving a review.

4/10 (不満)

Joseph

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Pool was shutdown. Dirty and in disrepair throughout facility.
2024 年 4 月に 1 泊滞在
Kimからの返信 (投稿日 : 2024 年 4 月 14 日)
Joseph, thank you for taking the time to let us know about your stay. We hope to serve you better in the future.

4/10 (不満)

Ledonna、Kokomo

家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
I was unhappy to hear the pool was not working after I had previously been told it was repaired. The guest services lady was nice and apologized, but it was a central point of my plans during the stay.
2024 年 3 月に 1 泊滞在
Kimからの返信 (投稿日 : 2024 年 4 月 14 日)
Ledonna, I am saddened to hear of the misinformation and will be working closely with staff to ensure this doesn't happen again.

10/10 (非常に良い)

Michele

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Baymount kokomo
Trip was great the place was clean, comfortable, the staff were friendly and welcoming. Great place to relax. The only I would suggest is more parking in the back. Overall its a great place
2024 年 2 月に 1 泊滞在
Kim T.からの返信 (投稿日 : 2024 年 4 月 1 日)
Michele, thank you for the wonderful review! We hope to see you again here at Baymont by Wyndham Kokomo.

2/10 (非常に不満)

Joshua

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The bathroom and especially the shower was in great deterioration. The bed was not a king size even though I paid for a king suit. I will never stay here again.
2024 年 2 月に 1 泊滞在
Kimからの返信 (投稿日 : 2024 年 2 月 19 日)
Joshua, I am saddened to hear that your shower was not in good condition and you felt the king bed was to small. We are currently renovating and hope to serve you better in the future.

2/10 (非常に不満)

Robert

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行, グループ旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel is out dated and old smells bad walls are missing paint weak spots in the flooring just walking down hall ways one of the worst hotels I have ever stayed in and the online pictures are nothing like the real place.
2024 年 1 月に 1 泊滞在

6/10 (普通)

Paul

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Rate was a positive. Hotel is dated and starting to show its age
2024 年 1 月に 1 泊滞在

2/10 (非常に不満)

Mary

2023 年 12 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在

8/10 (良い)

Dan C

家族旅行
良かった点 : 清潔度、スタッフとサービス
Decent place for a quick stay. Property a little old but pretty clean. Room was comfortable and quiet.
2023 年 11 月に 1 泊滞在
Kimからの返信 (投稿日 : 2023 年 11 月 21 日)
Dan, thank you for choosing Baymont by Wyndham Kokomo!

10/10 (非常に良い)

Van

2023 年 10 月に 10 泊滞在
Kimからの返信 (投稿日 : 2023 年 11 月 21 日)
Thank you for choosing Baymont by Wyndham Kokomo!

2/10 (非常に不満)

Tim

I did not end up staying at Baymond because the computer was down, so the nice lady at the desk could not check me in. Thankfully, there was a hotel nearby, so that is where I stayed.
2023 年 10 月に 1 泊滞在
Kimからの返信 (投稿日 : 2023 年 10 月 21 日)
Tim, I am saddened to hear that we were having technical difficulties and you were unable to check in. We are working closely with staff to ensure this doesn't happen again.

10/10 (非常に良い)

Jimmy

2023 年 10 月に 1 泊滞在
KImからの返信 (投稿日 : 2023 年 11 月 21 日)
Thank you for choosing Baymont by Wyndham Kokomo!

2/10 (非常に不満)

Jerry

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Plaster on walls and in rooms. Very poorly stocked kitchen area with limited items. One person to do everything. No help. Bars of soap that I could have used tweasers to hold. Very old facility. Needs lots of paint. Questionable clientel. Would never go back. Worst room and facility I have ever stayed in. I would like a refund or someone to discuss.
2023 年 10 月に 2 泊滞在
Kimからの返信 (投稿日 : 2023 年 10 月 21 日)
Jerry, I am saddened to hear that your stay was unpleasant. Feel free to reach out to us to discuss your stay.

4/10 (不満)

Carey、Hopkins

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Very dated building in need of repairs and cleaning..
2023 年 10 月に 1 泊滞在
Kimからの返信 (投稿日 : 2023 年 10 月 21 日)
Carey, thank you for the honest feedback. We are working on upgrades to the property and hope you will consider us in the future.

6/10 (普通)

Ronald

2023 年 10 月に 1 泊滞在
Kimからの返信 (投稿日 : 2023 年 10 月 9 日)
Ronald, thank you for letting us know about your stay.

6/10 (普通)

Delaina

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Kimからの返信 (投稿日 : 2023 年 10 月 9 日)
Thank you for letting us know about your stay. We hope to serve you better in the future.

8/10 (良い)

Melissia

良かった点 : スタッフとサービス、客室の快適度
Although not up-to-date on furnishings it was adequate for our 2 night stay. The children enjoyed the pool and it's conveniently located.
2023 年 9 月に 2 泊滞在
Kimからの返信 (投稿日 : 2023 年 10 月 8 日)
Melissia, thank you for your feedback. We are happy to hear that your children enjoyed our indoor pool. We hope to see you again.

8/10 (良い)

Zachorie

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a nice stay for the price you pay. My only complaint is that when I woke up for breakfast, I had to heat up a microwaveable sandwich.
2023 年 9 月に 1 泊滞在
Kimからの返信 (投稿日 : 2023 年 10 月 8 日)
Thank you for letting us know about your stay.

10/10 (非常に良い)

Helen

2023 年 9 月に 2 泊滞在
Kimからの返信 (投稿日 : 2023 年 11 月 21 日)
Thank you for choosing Baymont by Wyndham Kokomo!

8/10 (良い)

Jennifer

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
Kimからの返信 (投稿日 : 2023 年 10 月 8 日)
Thank you for letting us know about your stay.

10/10 (非常に良い)

Lori

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful!! Will stay again!
2023 年 9 月に 2 泊滞在
Kimからの返信 (投稿日 : 2023 年 10 月 8 日)
Lori, thank you for the wonderful review. We look forward to seeing you again at Baymont by Wyndham Kokomo.

10/10 (非常に良い)

Anthony

良かった点 : 清潔度、スタッフとサービス、客室の快適度
It was great!! Thank you for making it easy to check in!! Everyone is so friendly! Will stay again
2023 年 9 月に 1 泊滞在
Kimからの返信 (投稿日 : 2023 年 10 月 8 日)
Anthony, I am so happy to hear that staff was friendly and able to check you in easily! Thank you for staying at Baymont by Wyndham Kokomo!

10/10 (非常に良い)

Lisa

良かった点 : 施設のコンディションと設備
2023 年 9 月に 1 泊滞在
Kimからの返信 (投稿日 : 2023 年 10 月 8 日)
Thank you for staying at Baymont by Wyndham Kokomo!

4/10 (不満)

Rhonda

グループ旅行
気になった点 : 設備とサービス
Our room was dirty, the toilet moved around when you sit on it. The tube dripped all the time. Handle came off the sink. The ceiling looked like it was about to fall in. Carpet very dirty. Said they were remodeling but heard people say that they have been remodeling for 6 years. So who knows. We were on the third floor and no lights going down stairs on that level.
2023 年 9 月に 2 泊滞在
Kimからの返信 (投稿日 : 2023 年 9 月 25 日)
Rhonda, thank you for letting us know about your stay. I am saddened to hear of the issues you faced during your stay. We hope to serve you better in the future!

8/10 (良い)

Carl

2023 年 9 月に 1 泊滞在
Kimからの返信 (投稿日 : 2023 年 10 月 21 日)
Carl, thank you for letting us know about your stay.

6/10 (普通)

Michael

家族旅行
良かった点 : 清潔度、スタッフとサービス
staff was pleasant and helpful, rooms spacious and clean, but facility was dated and presented as a bit worn around the edges for the price poiint
2023 年 9 月に 1 泊滞在
Kimからの返信 (投稿日 : 2023 年 9 月 24 日)
Michael, thank you for letting us know about your stay. I will share your words of encouragement with staff. We are currently remodeling and hope that all those worn edges will look pretty and polished when we are finished. We hope that you'll come back and enjoy your stay!

2/10 (非常に不満)

Kathy

家族旅行
気になった点 : 設備とサービス
The facility should not be open. It was under construction in several locations. The carpets were disgusting, dirty spots and in fraying condition. The floors were dirty. The outside had trash, weeds, cigarette buds, and poorly kept. There was dirt/dead bugs on the box springs and the walls needed to be painted. Can’t believe it cost me $171. The pictures and the review were not close to being accurate. Might be the last time I can trust Expedia for hotel accommodations.
2023 年 9 月に 1 泊滞在
Kimからの返信 (投稿日 : 2023 年 9 月 24 日)
Kathy, I am saddened to hear of the issues you faced during your stay. Please rest assured that we are working closely with staff to make sure there are no future occurrences. We are currently remodeling and hope to serve you better in the future.

2/10 (非常に不満)

Beth

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel was unsuitable for anyone to stay. The outside of the property was in horrible shape. Building was falling apart, there was no sign (it was by the dumpster), the parking lot was in terrible condition, bricks at the entrance were falling off and on the ground. Upon walking in, there was a horrible smell throughout the entire inside. The bathroom was disgusting. The toilet was being stabilized by a piece of wood. The ceiling vents were full of dirt and bugs. The door to the bathroom hit the toilet so you could not even get all the way in. The chair in the room had dried food all over it and could not be used. I had six rooms reserved and my employees could not stay there. This hotel should not even be on the Expedia website and the hotel itself should be shut down. We went to the hotel next door, and they graciously accommodated us and let us know that people come to them all the time because once they see the Baymont they refuse to stay. I have now been told I will not be refunded through the hotel or Expedia which I will be fighting!
2023 年 9 月に 1 泊滞在
Kimからの返信 (投稿日 : 2023 年 9 月 24 日)
Beth, thank you for taking the time to let us know about your stay. We wish you the best in your future travels.

2/10 (非常に不満)

Piotr

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Dirty
2023 年 9 月に 1 泊滞在
Kimからの返信 (投稿日 : 2023 年 9 月 19 日)
Piotr, thank you for letting us know about your stay.

8/10 (良い)

Michael、Plainfield

出張
“Long in the tooth” property. Lots of work needs to be done to bring it up to good appearance- paint, worn carpet, dim lighting, etc.The staff was excellent- the desk clerk even came out in the parking lot to show me where to park and where my entrance was. It was convoluted to get to my room and I have limited mobility- she explained the elevator and put me in a room next to the elevator. No awning or anything for the front entrance- had to call to find out where the front door was.
2023 年 9 月に 2 泊滞在
Kimからの返信 (投稿日 : 2023 年 9 月 19 日)
Michael, thank you for letting us know about your stay. I am so happy to hear that front desk staff was helpful. We are currently remodeling and hope that you will come see us again in the future.

6/10 (普通)

Sandra

出張
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Outside of building needs a total makeover. Steps aren't safe. Cigarette butts everywhere. Bugs in the room. Parking lot is full of landmine potholes. Booked to capacity..now put thru some improvements
2023 年 9 月に 2 泊滞在
Kimからの返信 (投稿日 : 2023 年 9 月 19 日)
Sandra, thank you for letting us know about your stay. We are working diligently to improve the property. We have started renovations and hope to serve you better in the future.

6/10 (普通)

Nancy、vanderbitl

出張, 家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The lobby floors were diety had not been cleaned furniture was old and worn-out. Breaksfast sucked poor choices. Hallways needed to be cleaned ,paint pealing off walls. Looks nothing like the pictures. VERY DISAPPOINTED. We have been in much. Better Baymonts
2023 年 9 月に 1 泊滞在
Kimからの返信 (投稿日 : 2023 年 9 月 19 日)
Nancy, we appreciate the time you took to tell us about your stay. I am sorry to hear that breakfast was lacking and you found the lobby dirty and old. We are in the process of remodeling and hope to serve you better in the future.

6/10 (普通)

Stephen、Stevens Point

カップルで旅行
Overall, we had a good stay, but this property has been neglected and is clearly in need of repair. Our room had visible damage on the wall near the air conditioner and to a door knob leading to the adjoining room. The front entrance and entire parking lot are not very inviting… the Motel 6 next door was actually in much better shape!
2023 年 9 月に 1 泊滞在
Kimからの返信 (投稿日 : 2023 年 9 月 19 日)
Stephen, thank you for sharing your experience with us. We are working closely with staff and contractors to correct these issues. We are currently remodeling and hope that you will consider us in the future.

4/10 (不満)

Mike

出張
気になった点 : 清潔度、施設のコンディションと設備
Find another hotel
This hotel is in serious need of a major overhaul. The carpet is awful. The layout is simply bizarre. The room had a decent bed, but the bathtub was filthy, the chair was gross, the tv was tiny...just a huge disappointment all the way around.
2023 年 9 月に 1 泊滞在
Kimからの返信 (投稿日 : 2023 年 9 月 19 日)
Mike, I am saddened to hear that you found the bathtub filthy, chair was gross, and the tv was tiny. We pride ourselves on making our guests feel at home and it looks like we fell short. We are in the process of remodeling and hope that you may give us another chance to serve you better in the future.

4/10 (不満)

Craig

気になった点 : 清潔度、施設のコンディションと設備
Very dirty, and AC in my room did not work well. Told desk, they said would be fixed for next night… it was still the same.. I cut stay short because I found an apartment..
2023 年 8 月に 11 泊滞在
Kimからの返信 (投稿日 : 2023 年 9 月 7 日)
Craig, thank you for letting us know about your stay. I am so sorry to hear that we fell short on getting your AC problem handled. I am working with staff closely to make sure this doesn't happen again. We are currently remodeling and hope to serve you better in the future.

10/10 (非常に良い)

Ebony

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff clean rooms
2023 年 8 月に 2 泊滞在
Kimからの返信 (投稿日 : 2023 年 9 月 5 日)
Ebony, thank you for that wonderful review. I will pass along your comments to staff as I'm sure this will encourage them to keep up the good work! Thank you for staying at Baymont by Wyndham Kokomo.

6/10 (普通)

Mary

気になった点 : 施設のコンディションと設備
They were doing construction so that was messy and loud. The outside does not look like the pictures at all. Staff was friendly. It was definitely not as pictured.
2023 年 8 月に 3 泊滞在
Kimからの返信 (投稿日 : 2023 年 9 月 5 日)
Mary, thank you for letting us know about your stay! We are working on updating our online pictures and information regarding the remodeling. I am happy to hear that our staff was friendly. We hope to serve you better next time.

6/10 (普通)

Mike

2023 年 8 月に 3 泊滞在
Kimからの返信 (投稿日 : 2023 年 9 月 19 日)
Thank you for letting us know about your stay.

8/10 (良い)

Sharon

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was friendly and hotel very quiet
2023 年 8 月に 2 泊滞在
Kimからの返信 (投稿日 : 2023 年 9 月 5 日)
Sharon, thank you for the 4 star review! We hope to see you at Baymont by Wyndham Kokomo again soon.