The room was pleasant, had a comfortable bed and nice amenities. I was disappointed that I didn't find any restaurants for dinner nearby. There is a cafe next door with a basic menu, which I dined at, but I was hoping for a special dinner with more choices and ambience. I would have given that extra star if there had been a restaurant in the hotel. They do offer a breakfast onsight, but I typically don't eat until 1400, so I didn't partake of it. I also found the lighting was too dim in the bathroom for good makeup application. The staff was courteous, efficient and helpful.
Lori
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Kim
家族旅行
2024 年 6 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a superb all-around experience from the moment we walked in. We were greeted with a great welcome, and our very heavy luggage, which we lugged from the train station, was quickly taken away from us and stored until our room was ready. As a bonus, once our room was ready, it was taken up and neatly stored in our room ahead of our check-in. Our check-in process with Roger was thorough and professional. The property is beautiful. Not a single disappointment. The room and bath were spacious and well-appointed—such a fantastic touch with the complimentary mini-bar. We only spent a day as a layover on our journey to Florence. I wished we had more days.
This property was more of a five-star and a masterclass on hospitality.
Kim
2024 年 5 月に 1 泊滞在
8/10 (良い)
Taylor
2024 年 5 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Taylor
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Anne
2024 年 5 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean. Staff were very helpful and pleasant. Breakfast good. Overall great stay
Anne
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Franciscus
2024 年 5 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Prima hotel voor bezoek aan Genua. Op vijf minuutjes wandelen van trein-, bus- en metrostation Brignole. Ruime, nette kamer. Prima badkamer. Goed ontbijt. Zeer aardig personeel.
Franciscus
2024 年 5 月に 3 泊滞在
10/10 (非常に良い)
Joseph
2024 年 5 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Most memorable part of this trip was the friendliness of the staff. They were so eager and willing to help us with everything.
Joseph
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Ruth、Santa Barbara
2024 年 5 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ruth
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Costin
家族旅行
2024 年 4 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice rooms, great staff
Costin
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
LORILEE
カップルで旅行
2024 年 4 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Initially we had a couple of problems with heat in the room and our key card did not work but both issues were quickly rectified and we were given a free breakfast in compensation. The breakers were excellent and the room was very comfortable . Location is good just 5 minutes walk to the train / metro station, and only a couple of blocks to all the eateries, shopping, and old city centre.