Upon arrival at this facility no front staff. When she appeared out of the back office she was unfriendly. On the way to our room the elevator was disgusting. Food and garbage on the floor. Once we arrived to the third floor there was bagged up garbage and dirty linens in the hall that was still there when we checked out at 9 am the next day.The “master” switch in our room turned very light in the room on and off including the bathroom light. We decided to go swimming at the pool which closed at 10pm. Our key cards did not work to let us in the pool area. At 9:50 while myself, my family and another family were IN the pool all of the lights were turned off. There were no towels to be found in the pool area. When we got back to our room our key cards did not work. Went to the front desk and was told I must have deactivated them so the unfriendly woman activated them. Went back to our room and the keys still didn’t work. Went back to the front desk and she said the battery in the door must be dead. A man walking in from outside was summoned to the desk and she told him to put a battery in our door. We waited about 10 minutes in front of our door in the hallway for him. When he arrived with a tool cart the stench of terrible body odor filled the hallway. He told us he was not actually maintenance. He proceeded to tell my 9 year old he needed to exercise because he’s fat. No body wash in shower or hand soap. DONT STAY!
Amanda
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
Lakeita
家族旅行
2024 年 5 月 21 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was good
Lakeita
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Harriet
小さなお子様連れの家族旅行
2024 年 5 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pool is heated which is nice, breakfast every morning for everyone and coffee.