All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Room is very clean. Breakfast is excellent. Bus stop is nearby. Room price is very reasonable.
Jim
Stayed 2 nights in Oct 2019
Response from Amy on Nov 3, 2019
Dear guests, thank you very much for sharing your pleasant stay with us. You can see that you are very comfortable and satisfied here. Your hotel room, location, breakfast recognition and praise have been received, thank you again for your choice. We hope to provide you with more surprises next time, and sincerely look forward to your visit again!
Room conditions are excellent. Bed is very comfortable. Stay here 7 days already. Still have 5 more days to go.
Jimmy
Stayed 1 night in Oct 2019
Response from Amy on Oct 16, 2019
Dear guests, thank you very much for choosing to stay at Crowne Plaza Zhengzhou and are satisfied with the facilities and supplies of our rooms. We will continue to provide you with comfortable and satisfactory service in the next 5 days, and we look forward to bringing you more. Surprise experience, let you see our intentions, sincerely look forward to your comfort!
The property made on the first impression a nit an aged impression but it turned out to be one to be well maintained and the dinner buffet was real excellent - beyond expectations. And looking now back it was the best hotel experience I had in my 14 days China trip.
Verified traveler
Stayed 1 night in Apr 2019
Response from Amy on Apr 24, 2019
Dear guests, we are very grateful to you for giving us such a high evaluation, which has made our efforts have been recognized, attention to detail whether guests have a pleasant experience is very important for us. We will give back to you with more and better service, thank you for sharing again, and look forward to welcoming you back in the near future!
All hotel staff are very courteous and helpful. Ted Young was prompt and efficient in arranging our transport and a very good driver to Kaifeng and also the Shaolin Zen Night Performance at Dengfeng!
We have been regulars to this hotel and always been treated extremely well. It has improved every time we are back. This time we have stayed in the new suite room for 11 days. except last 2 days our air-con broke and sitting room ceiling lights broke. No doubts we will be back again hopefully all electrical problems sorted out. Breakfast is lovely with lots of choices, be aware when it is busy, seriously is busy!
AJ
6/10 Okay
Verified traveler
Apr 13, 2014
Hot
Room too hot, too small, for location only. For business travelers only who want to be in the city center.
It is a good hotel, but a little expensive. There are good options near by, like the Holiday Inn.
Verified traveler
6/10 Okay
ABSH
Oct 31, 2011
Liked: Cleanliness
good one
Location is good, room was OK. We did not have time to take breakfast in the morningNot all staff speak english
ABSH
6/10 Okay
Verified traveler
Aug 30, 2009
Disliked: Cleanliness
three star hotel
the hotel is so old, it is a three star hotel, not a five star hotel where it is listed on the Chinese hotel web. but, there are only four international hotels in this city, so will have to stay there next time,
Dear guests, thank you very much for choosing to stay at Crowne Plaza Zhengzhou. I am sorry that because the blinds problem will bring you an unpleasant experience during your stay, we will follow up in time and carefully check and maintain the inside and outside of the hotel to ensure that You and guests bring you the most comfortable stay experience, and sincerely look forward to your visit again!
This hotel is so clean and quite. All service is great. Peoples are so kindness. Only one thing is not good which is the bath curtain has a smell. I happily recommended that if you visit to Zhengzhou, you stay this hotel. I will stay this hotel next time too.
HONGGYUM
Stayed 4 nights in Aug 2019
Response from Amy on Aug 26, 2019
Dear guests, thank you very much for your recognition and love. Your recommendation and support is our greatest encouragement; we are very sorry for the unpleasantness caused by the shower curtain problem, we will immediately feedback to the relevant departments and follow up, work hard for you and Guests are provided with a clean, clean living environment and sincerely look forward to your visit again!
Good hotel, employees speak English. The room was clean and comfortable. Be careful, location on the app or Google map is wrong.
Yann
Stayed 1 night in Mar 2019
Response from Amy on Mar 13, 2019
Dear guests, thank you very much for choosing to stay at Crowne Plaza Zhengzhou and give us such a sincere and good evaluation. Thank you for your reminder, we will check the hotel address as soon as possible, and will continue to provide you with better service, and sincerely look forward to seeing you again.