Interior entrance

Reviews of Yunosato Sugina

2.5 out of 5
Yunosato Sugina
279 Miyakami, Ashigarashimogun, Yugawara, Kanagawa

Reviews

8.4

Very Good

Rating 10 - Excellent. 16 out of 62 reviews" "
Rating 8 - Good. 37 out of 62 reviews" "
Rating 6 - Okay. 9 out of 62 reviews" "
Rating 4 - Poor. 0 out of 62 reviews" "
Rating 2 - Terrible. 0 out of 62 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Dewi

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent bang for buck.
Stayed 1 night in Nov 2023

8/10 Good

Leo

Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveler

Stayed 3 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option!
Nice hotel. The service was superb. Very friendly staff. Breakfast and Dinner were amazing.
Stayed 1 night in May 2019

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Experience and Welcoming Staff
The whole experience of staying here was fantastic! The staff were incredibly friendly and welcoming and dinner was a great experience. Our room was clean and comfortable and had everything we needed. We had a smoking room and as non-smokers we pleasantly surprised when we arrived and could not smell smoke in the room. Although you have a toilet and sink in the room, there was no shower so you must enjoy the onsen experience if you want to wash. The local area was quiet and there isn't much to do in the evening but I would thoroughly recommend a stay here if you want a more local/traditional experience.
Stayed 1 night in Apr 2019

8/10 Good

Timothy

Liked: Cleanliness, staff & service, room comfort
Very nice Ryokan
The dinner and breakfast was a delight to the eye and was delicious. The onsen was wonderful.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Staff coudln’t speak english but they made up for it with their friendliness and kindness. Big rooms, pretty onsen and delicious meals. We got a feeling of the traditional japan.
Stayed 2 nights in Jul 2018

8/10 Good

Shutaro

Stayed 1 night in Apr 2024

8/10 Good

まいこ

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
とても趣のある外観で喫煙可能な部屋があり、大変ありがたい宿でした。 夕食の内容が、充実する事を期待します。 大浴場、露天風呂共に良かったです。
Stayed 1 night in Mar 2024

8/10 Good

tetsuo

Liked: Cleanliness, staff & service, property conditions & facilities
食事が美味しかったです。スタッフも親切でした。
Stayed 1 night in Mar 2024

8/10 Good

Wing Yin Jane Clare

Stayed 1 night in Feb 2024

8/10 Good

YASUHIRO

Stayed 1 night in Feb 2024

10/10 Excellent

サヤカ

Liked: Cleanliness, staff & service, property conditions & facilities
お食事がとても美味しかったです。スタッフさんも皆さん笑顔で温かい接客で、大変快適に滞在しました。
Stayed 1 night in Jan 2024

8/10 Good

みなこ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Rumiko

Liked: Cleanliness, property conditions & facilities
サービスに満足しました。
Stayed 1 night in Nov 2023

8/10 Good

Miyoko

Traveled with group
Liked: Amenities
他の方の口コミ通りスタッフは海外の方々が多く頑張っている感が凄く伝わってきて、ほっこりさせて頂きました。料理も60代女性には十分すぎる品数。白米好きの人には楽しいメニュー。朝のミカンジュースはさすが地元、美味しかったです。
Stayed 1 night in Nov 2023

8/10 Good

タカシ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方が一所懸命ガンバっていて気持ちよく過ごせた。
Stayed 1 night in Nov 2023

6/10 Okay

あつし

Stayed 1 night in Nov 2023

10/10 Excellent

Il

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
현지인들만이 알수있는 장소일듯..ㅎ
너무 편안하게 잘 쉬었읍니다.^^ 조식. 석식 훌륭합니다.^^
Stayed 1 night in Oct 2023

8/10 Good

ミエ

Traveled with family
Liked: Amenities
接客対応も良く、料理も品数が多く美味しかったです。 お風呂も綺麗で気持ち良かったです。
Stayed 2 nights in Oct 2023

6/10 Okay

サトミ

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
スタッフの対応は,良かった。
Stayed 1 night in Oct 2023

10/10 Excellent

JUNHYEOK

Stayed 1 night in Aug 2023

10/10 Excellent

みゆき

Stayed 1 night in Aug 2023

10/10 Excellent

Sami

Liked: Property conditions & facilities
The hotel and the room gave an elegant feeling of the old time. Very clean and nice stay. Strong recommendation.
Stayed 1 night in Aug 2023

6/10 Okay

いわもとみか

Traveled with family
Liked: Cleanliness, staff & service
スタッフの対応がとても良かった。 帰りはスタッフ一同での送迎バスのお見送りが感動しました。また 利用させて頂きます。
Stayed 1 night in Aug 2023

8/10 Good

Masayuki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
こじんまりとしていてよかったです。
Stayed 1 night in Aug 2023

8/10 Good

みゆき

Traveled with family and small children
Liked: Staff & service
従業員の方は、外国の方も多かったが挨拶や声かけなど親切な印象でした。夕食の品数がとても多く、肉と魚とバランスよく家族みんなお腹いっぱい食べられました。無料のマッサージチェアが、部屋と同じフロアにあり空いていて使いやすく良かったです。部屋は、絨毯のシミや設備の古さは気になりましたが、お値段が安いので仕方ないと思いました。しいて言えば、部屋にあるドライヤーの風がとても弱いので新しくして欲しいなと思いました。大浴場のトイレが、和式だと子供が言っていて使いづらかったようです。エアコンもON、OFFのみで、夜など温度調整できると良かったです。 設備以外は、全体的に満足できました。
Stayed 2 nights in Aug 2023

10/10 Excellent

Jun Hyun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフさんの感じがとても良かったですし、 お食事も美味しく、お風呂もとても良かったです。 ありがとうございました。
Stayed 1 night in Jul 2023

6/10 Okay

かずひこ

Liked: Property conditions & facilities
毎食、食べきれないくらい美味しい料理が出ました。部屋はイマイチです。
Stayed 2 nights in Jun 2023

8/10 Good

TSUTOMU

Stayed 1 night in Apr 2023

8/10 Good

yoshinori

Stayed 1 night in Feb 2023

10/10 Excellent

MASASHI

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コスパがいいです。 万葉公園までも歩いて10分とか 貸切温泉も楽しかったです

10/10 Excellent

fan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好
舊式的旅館,溫泉有室內外,食物非常美味,價錢相宜,非常乾淨,如果想體驗日本人旅遊,八時準時吃早飯,晚上六時準時吃晚餐,我大力推薦。
Stayed 2 nights in Oct 2022

8/10 Good

Mao

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方々の対応が素晴らしいです!
Stayed 1 night in Aug 2022

6/10 Okay

Hiroyuki

Traveled with partner
Disliked: Property conditions & facilities
和室の畳はキレイでしたが、電球が切れそうだったり、部屋のスリッパはあまりキレイではありませんでした。
Stayed 1 night in Jul 2022

8/10 Good

SAYURI

Stayed 1 night in Jul 2022

6/10 Okay

Makoto

Stayed 1 night in Jul 2022

8/10 Good

Taeko

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
施設はレトロな感じですが、お風呂や食事場所はキレイで快適でした。 ご飯が美味しくて大満足。 スタッフの方々も親切。 浴衣とコーヒーのサービスもあり 楽しめました。
Stayed 1 night in Jun 2022

8/10 Good

???

Traveled with family
まずまずでした。 スタッフは親切でした。
Stayed 1 night in May 2022

8/10 Good

Akio

Traveled with family
Liked: Cleanliness, staff & service, amenities
良かった点: ・駅とホテル間の送迎バスが往復3本ある。 ・夕食の品数が11品と多く、時間制限なくゆったり楽しめる ・配膳係がたくさんおり、食べ終えた皿はすぐ下げてもらえ、飲み物のサービスも的確 ‣温泉のあたりが柔らかく、温度も内湯、露天とも丁度よい ・2泊だけなのに、フロントの方が名前を憶えていてくれる ・部屋に出力の高いドライヤがあり、紙が乾かしやすい ・朝は隣を流れる渓流の音で目覚められる 残念な点: ・エアコンの温度調節が部屋ではできない。風量も切り替えれず、ONかOFFかの二択 ・窓からの景色がとりたてて特筆すべきものでない
Stayed 2 nights in Jan 2022

8/10 Good

KINZO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

6/10 Okay

KINZO

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

8/10 Good

tetsuya

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Susumu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大変満足です
今回の旅行前に口コミを見ていたのですが、確かに設備の古さは否めませんが、宿泊には何も問題ないと思います。 部屋にあった冷蔵庫のメーカーが「サンヨー」懐かしい。 従業員さんの対応はとても気持ちよかったです。 コストパフォーマンスは高いと思いました。 また機会があれば宿泊したいです。
Stayed 1 night in Mar 2021

6/10 Okay

KINZO

Stayed 2 nights in Feb 2021

8/10 Good

kenichi

Business traveler
Liked: Cleanliness, staff & service, room comfort
良かったです
お風呂がもう少し広かったらもっと良いですね。対応は良かったです
Stayed 1 night in Mar 2020

10/10 Excellent

SHINICHI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

hiromichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019