2 restaurants, lunch, dinner served; local cuisine
Check availability

Reviews of The Feathers Hotel, Helmsley, North Yorkshire

4 out of 5
The Feathers Hotel, Helmsley, North Yorkshire
Market Place, Helmsley, York, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 234 out of 342 reviews" "
Rating 8 - Good. 86 out of 342 reviews" "
Rating 6 - Okay. 18 out of 342 reviews" "
Rating 4 - Poor. 4 out of 342 reviews" "
Rating 2 - Terrible. 0 out of 342 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel right in the middle of the pretty market town of Helmsley so very convenient for shops, bars and restaurants and close to the castle. Breakfast excellent and having dined in ths restaurant in the evening also some good food choices, if not necessarily the cheapest. The room was of a very high standard, very comfortable and spacious. All the staff were very friendly and helpful.
Stayed 1 night in May 2024

10/10 Excellent

Amy

Traveled with partner
Lovely room, friendly staff, lots of nice touches.
Stayed 1 night in Apr 2024

10/10 Excellent

Janis

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent food Credit to the chef
Stayed 2 nights in Mar 2024

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip
Excellent visit to Helmsley.lovely room overlooking the square.dinner and breakfast great. Will definitely recommend and return.
Stayed 2 nights in Feb 2024

6/10 Okay

Gary

Business traveler
Liked: Staff & service, room comfort
Average for the price paid
Room was a bit old and in need of a refresh, grouting was a rusty brown colour.
Stayed 2 nights in Jan 2024

10/10 Excellent

Laura

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and friendly service. Perfect stay with a dog.
Stayed 1 night in Jan 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Mary

Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night winter break
Great location and really friendly and helpful staff
Stayed 1 night in Dec 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the place to stay!
Great food and very friendly helpful staff and the rooms are lovely too.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and efficient!!
Friendly, efficient staff. Food excellent. Our new go to ' bolt hole'.
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, small room
Helmsley is lovely and the hotel is in an excellent location. Friendly staff and yummy breakfast. Although we were disappointed with the size of the room (it was tiny) we wouldn’t stay again for £170, not sure whether we drew a short straw booking via Expedia.
Stayed 1 night in Dec 2023

10/10 Excellent

Lesley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Ian

Stayed 1 night in Nov 2023

8/10 Good

Denise

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
There was cobwebs above the bed..shower teay had hairs..and the room looked tired... Lights on the ceiling needed painting aroung wallpaper starting to peel. .just abit tired
Stayed 1 night in Nov 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely dog friendly hotel
Just stayed for one night as a birthday celebration. The room was ready early & we were able to check in about 12 noon which was nice. Enjoyed a few drinks in the bar and breakfast was excellent. Room was clean and warm with everything we needed. We loved the little welcome pack for our dog. Will definately stay again
Stayed 1 night in Nov 2023

10/10 Excellent

neil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Great location in Helmsley . Excellent Restaurant and bar
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff
Very enjoyable from start to finish. Super friendly staff, great welcome on arrival. Everything needed in room but a bit small. Bar & restaurant really cosy and enjoyable
Stayed 3 nights in Nov 2023

10/10 Excellent

George

Stayed 1 night in Nov 2023

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel, The reception staff was vey friendly. Our room was lovely and comfortable and clean. Lovely modern bathroom. Plenty of toiletries.
Stayed 1 night in Oct 2023

10/10 Excellent

Julie

Stayed 1 night in Oct 2023

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing long weekend at The Feathers
We can't say enough about this place. Superb room, excellent breakfast with lots of options. All the staff are very professional and very helpful. Food in the restaurant is also very good. Free parking is right behind the hotel which is a good touch. 10/10 for The Feathers and would highly recommend to anyone.
Stayed 2 nights in Oct 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable!
Stayed 1 night in Oct 2023

10/10 Excellent

Angela

Stayed 1 night in Sep 2023

10/10 Excellent

Nupur

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very spacious with very high standard facilities including an amazing bathroom. Lovely and quiet. We enjoyed our breakfast and the staff were very welcoming and friendly. Helmsley is a very pretty market town. Highly recommend this hotel.
Stayed 1 night in Sep 2023

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely town square
Lovely hotel in a delightful town. Lots of place to eat and drink, great walks in the doorstep. Fab place for a break for a couple of days.
Stayed 2 nights in Sep 2023

10/10 Excellent

Dave

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel lovely staff very helpful and friendly excellent place to stay in Hemsley
Stayed 1 night in Sep 2023

10/10 Excellent

Shirley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my 3 day stay at The Feathers hotel. I arrived Friday afternoon, but had to park my car on the main road as there wasn't a parking space behind the hotel. I have mobility ( I have a blue badge) issues which made bringing my case and walking trolley to the hotel very difficult. I would've had to make 2 trips to ask for help from staff members.
Stayed 3 nights in Sep 2023

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent stay, great food, clean and comfortable room, friendly and professional staff, fabulous location
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Margaret

Stayed 2 nights in Aug 2023

10/10 Excellent

Mark

Traveled with family
Stayed 2 nights in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont miss this beauty
Loved this hotel, its all the extras that make it so special, beautiful setting lovely staff and real comfy beds, fluffy towels and nothing is too much trouble. Loved it
Stayed 2 nights in Aug 2023

10/10 Excellent

Penelope

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, dining and bar. The food was great, staff helpful and our room was really nice with a cute welcome pack for our dog. The location is perfect for exploring Helmsley as well as easy access to the Cleveland way. Recommended.
Stayed 1 night in Aug 2023

6/10 Okay

Paula

Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Stayed 1 night in Aug 2023

8/10 Good

Graham

Stayed 1 night in Aug 2023

8/10 Good

Barry

Stayed 2 nights in Aug 2023

10/10 Excellent

Russ

Stayed 1 night in Aug 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023