Exterior

Reviews of Yamagata Kokusai Hotel

3 out of 5
Yamagata Kokusai Hotel
3-4-5 Kasumi-cho, Yamagata

Reviews

7.8

Good

Rating 10 - Excellent. 24 out of 101 reviews" "
Rating 8 - Good. 48 out of 101 reviews" "
Rating 6 - Okay. 18 out of 101 reviews" "
Rating 4 - Poor. 8 out of 101 reviews" "
Rating 2 - Terrible. 3 out of 101 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Caitlyn, Shinjo

Disliked: Cleanliness
I was excited to stay here because the picture advertised for the room. The picture of the room on the website had an amazing bathroom, a big room, and a massage chair. When I got to my room, it was nothing like what was shown in the picture. It also smelled heavily of chemicals when I entered the room. I won't be coming back here.
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
May be the 2nd/3rd ranked hotel in Yamagata
Yamagata Kokusai Hotel in general is ok. It's less than 10 min walk from the Yamagata JR station. Near the hotel it should be the busiest area in the whole city. Perhaps one of the best choices in the city due to the fact that there isn't many modern and well-furnished hotels in the city. You simply can't compare this hotel with those modern and well-furnished in big Japanese cities such as Tokyo and Osaka. Ideal for "vintage lovers" or those wish to experience 80s/90s Japanese hotel design/style. The temperature in the room was too high and the exhaust fan didn't work. The service was ok and you can communicate with the staff with simple English and body language. A fairly good value hotel choice.
Stayed 1 night in Dec 2019
Response from Yamagata Kokusai Hotel on Feb 9, 2020
Hello, Thank you so much for your stay! It's pretty good to know you liked our location&property. As you said, We are different from other one in tokyo or osaka etc, We are try to be more 'local style hotel'. But We apologize for the AC system. Absolutly fix it up as soon as possible. Again, We appreciate for your stay and this great review. Hope to see you again in the future.

8/10 Good

Wayne, Louisville, KY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was close to Yamagata Station and made for a nice centralized area to visit many Yamagata attractions. The room we stayed in was a fairly large size and had a good view with a massaging chair. The only complaints we had were that the hotel seemed a bit older and had an unusual AC system. You could turn it on/off and adjust the amount of air that blowed but it was up to the season/staff whether it was hot or cold air. We like the room to be a bit cooler in the evening and the air was already set to heat for the season according to the hotel. Otherwise the hotel was great and the staff were friendly. Yamagata has a different feel from Tokyo, take your time and enjoy it like the locals do. Yamadera is a 30minute drive, Mt Zao (or Okama Crater) just a little bit longer. You can also take a shinkansen south to Yonezawa and find a local restaurant to get some world famous Yonezawa Wagyu Beef.
Stayed 2 nights in Oct 2019
Response from Wataru Okuyama on Nov 4, 2019
Hello Wayne, We appreciate for your magnificent review. First of all, We apologize for the AC system. Actually, This property was built about 20 years ago so It can't change cool or heat air each room. It's hard to fix up but We will try what we can. And We're so happy to know that you could travel around the city. We wish you had a great time. Finally, We are truly grateful for staying with us, and for writing this great review. We look forward to see you again in the great future! Truly Yours,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Tomo, Yamagata City, Japan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Minimal but very clean, easy to use room. Stayed here twice already, and I have no complains. Coming back here again when I am in Yamagata.
Stayed 1 night in Mar 2019
Response from Reception on Apr 2, 2019
Hello, Thank you so much for your stay and nice feedback. We're so happy to know that you've stayed with us two times. We will maintain ourselves to surpass your expectations!

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
A hotel I would return to.
A good and cheap jotel even at new years, the staff were friendly and very helpful. The bathrooms were not totally clean, seeing under the sink while in the bath was unpleasant but otherwise the facility was good, the bedroom was very comfortable and modern however i did have to ask for a softer pillow. Its also very well placed, it is 5 to 10 minutes walk from the train station and immediately next to a coach station. It is also very close to a good number of bars and restaurants that you will need, as the hotel only serves breakfast.
Stayed 2 nights in Dec 2018
Response from Reception, Wataru Okuyama on Feb 8, 2019
Hello, guest We're truly so happy for having your lovely review on us. I'm very glad that you said our staff was friendly. However, I deeply apologize for some of our points that made you disappointed. We must inspect the bath rooms from every angle. Again, We're truly grateful for your stay and this feedback. Hope the experience will be the good memory for you. Best Regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Nearby Namba Station walkabout. Room is nice for 3. The only thing i find weird is they don't have any cupboard to put our clothes
Stayed 1 night in Dec 2018
Response from Wataru Okuyama on Jan 2, 2019
Thank you so much for your great review! I never thought We are nearby from Namba Station though.. Anyways, We really appreciate for your comment. Hope We can see you someday.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018
Response from Wataru Okuyama on Oct 28, 2018
Thank you very much for your stay! We truly appreciate for your feed back. Hope We can see each other in the future!

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very close to the train station. Very clean and comfortable.
Stayed 2 nights in Jul 2018
Response from Reception Wataru Okuyama on Jul 28, 2018
Dear Kelly Thank you so much for your feedback! We are very glad that your stay was comfortable. We really would love to see you again!

8/10 Good

Tomoko, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

いわゆる老舗のビジネスホテル。可もなく不可もなく、バスルームは狭め。入り口は広いので荷物は広げられるのがいい。
Stayed 1 night in Jan 2018
Response from 宿泊部 奥山 on Feb 5, 2018
この度は山形国際ホテルにご宿泊していただきまして誠にありがとうございました。 お客様の仰る通り私共は開業から20年目を向かえる老舗になります。 改善が必要な箇所は少しづつ直しながら営業しておりまして、何より行き届いた清掃による清潔感を重視しております。 今後ともお客様にまた利用したい、と思っていただけるホテルを目指し、営業をしてまいります。 この度はお忙しい中ご投稿いただきまして誠にありがとうございました。 お客様の次回ご利用もスタッフ一同心からお待ちしております。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality/price in Yamagata
We didn't expect much but the hotel turned out to be very good. Clean, comfortable and convenient for a reasonable price. Highly recommended for those who want to stay ina decent place without spending a fortune.
Stayed 1 night in Sep 2017
I'd like to appriciate for choosing us from the tremendous accomodation. I'm so glad that you could stay comfortably,and also reasonably. It's a supremely a great honor to be recommended by guest from foreign countries. Because actually the word "Kokusai"means "International". We've been tring to be international since We've established. Such a review that you've posted makes us more well motivated. We're going to keep providing comfortable stay at low price to satisfy every guests faithfuly. I'd like to express enormous appriciation for your stay and the heart felt review. We're truly looking foward to serve you again. Thank you very much. Best Regards, Yamagata Kokusai Hotel Reception

8/10 Good

Miyuki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

4/10 Poor

koji

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

yoshihiro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from W.O on Feb 9, 2020
Thank you!

8/10 Good

Hirohiko

朝食がおいしい
和食、とりわけ芋煮が地元ならでは。
Stayed 1 night in Jan 2020
Response from 宿泊部 奧山 on Feb 11, 2020
この度の御宿泊ありがとうございました! 当ホテルの朝食をおほめいただきありがとうございます。 お客様のまたのお越し従業員一同お待ちしております!

8/10 Good

kiyoshi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020
Response from 宿泊部 奧山 on Feb 9, 2020
ありがとうございました!

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2020
Response from 宿泊部 奧山 on Feb 11, 2020
ありがとうございました!

8/10 Good

kikuya

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from 宿泊部 奧山 on Feb 9, 2020
ありがとうございました!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
年末
景色も綺麗でとても良かった
Stayed 1 night in Dec 2019
Response from 宿泊部 奧山 on Feb 9, 2020
この度のご宿泊誠にありがとうございました! 客室からの眺望を気に入っていただけたようで大変嬉しく思います。 ぜひまた山形国際ホテルをご利用ください!

10/10 Excellent

Hiroko

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from 宿泊部 奧山 on Feb 9, 2020
ありがとうございました!

8/10 Good

Jun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019
Response from 宿泊部 奧山 on Feb 9, 2020
ありがとうございました!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
特に無し
Stayed 1 night in Nov 2019
Response from 宿泊部 奥山 on Dec 11, 2019
ありがとうございます!

10/10 Excellent

ISAMU

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from 奥山 on Nov 4, 2019
Thank you!

4/10 Poor

Verified traveler

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
目の前にホテルの駐車場より安いコインパーキングがありました。地下の駐車場に入れるのが大変だったので、一言欲しかったです。
Stayed 1 night in Oct 2019
Response from 奥山 on Nov 4, 2019
この度のご宿泊誠にありがとうございました。 お客様にお手数をおかけしてしまい大変申し訳ございませんでした。 確かに当ホテルより安いコインパーキングもありますが、当ホテルの駐車場は地下にありエレベーターで1階まで来れますので天候が悪い日などはぜひご利用ください。。 この度はご宿泊、ご投稿いただき誠にありがとうございました。 お客様のまたのお越しスタッフ一同心よりお待ちしております!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from 宿泊部 奥山 on Nov 4, 2019
Thank you!

10/10 Excellent

KEIJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
リーズナブルで大満足
朝ごはん少しお高いですが、大満足でした!山形郷土料理の芋煮やだしも美味しかったです。シェフがその場で焼いて提供してくれるチーズオムレツも抜群でした!
Stayed 1 night in Oct 2019
Response from 宿泊部 奥山 on Oct 21, 2019
この度のご宿泊誠にありがとうございました! お客様に私共の朝食を気に入っていただきスタッフ一同心より喜んでおります。 芋煮やだしなど、山形の名物料理をお褒めいただき、 山形県民として非常に光栄でございます。 今後とも、皆様にお喜びいただける朝食を目指し、営業を続けてまいります。 この度は誠にありがとうございました!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from 奥山 on Nov 4, 2019
Thank you!

10/10 Excellent

YOSHIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from 奥山 on Nov 4, 2019
Thank you!

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
高速バスターミナルの直近である。
Stayed 4 nights in Sep 2019
Response from 奥山 on Oct 2, 2019
この度のご宿泊誠にありがとうございました。 お客様が私共の立地を気に入った事を知り、とてもうれしく思います。 次回こちらにお越しの際もぜひ当ホテルをご利用くださいませ。 この度のご宿泊誠にありがとうございました!

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応は大変良かったです。 値段も朝食ついて三日間滞在しましたが、大変安かったです。駐車場も何回でも使えわ助かりました。また山形出張の折りには寄らせていただきます。
Stayed 3 nights in Aug 2019
Response from 奥山 on Oct 2, 2019
この度のご宿泊誠にありがとうございます! お客様が宿泊に関して総じてご満足されたご様子が伺え、スタッフ一同心から感激しております。 今後とも、お客様方にお喜びいただけるよう、 日々の努力を続けてまいります。 この度のご宿泊、ご投稿誠にありがとうございました!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
スタッフの笑顔は素晴らしい
Stayed 1 night in Aug 2019
Response from OKUYAMA on Oct 2, 2019
この度のご宿泊誠にありがとうございました。 お客様に私共スタッフの笑顔が素晴らしいとのお言葉いただき、スタッフ一同心から感激しております。 今後もこのようなご感想を引き続きいただけるよう、 日々精進してまいります。 この度のご宿泊誠にありがとうございました!

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駐車場700円。WIFI遅いが後は◎。
月山登山後に利用。一階ロビーは広々しており、雰囲気も良い。建物は古いとのことだが、手入れが良いのか、古さは感じなかった。駐車場は地下にあるが、チェックイン時に700円/泊取られた。部屋は清潔で快適であった。WIFIが遅くてビジネスでは使えないと感じた。受付の対応も良かった。朝食はビュッフェスタイルで、品数も豊富で満足。また利用したいと思います。
Stayed 1 night in Aug 2019
Response from 宿泊部 奥山 on Aug 19, 2019
この度のご宿泊誠にありがとうございました! お客様が私共での宿泊に際して概ね満足された様子が伺え、大変うれしく思います。 今後もお客様に良い印象を持っていただけれるホテルを目指し、営業をしてまいります。 この度はご宿泊に加え、お忙しい中のご投稿誠にありがとうございました。 お客様のまたのお越しスタッフ一同心よりお待ちしております!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良い部屋でした
Stayed 1 night in Jul 2019
Response from 宿泊部 奥山 on Jul 15, 2019
この度のご宿泊誠にありがとうございました。 当ホテルでの宿泊を気に入っていただけたようで大変 うれしく思います。 今後とも山形国際ホテルを宜しくお願い致します!

4/10 Poor

tomoko

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from 宿泊部 奥山 on Jul 15, 2019
この度のご宿泊誠にありがとうございました。 当ホテルでの宿泊を気に入っていただけたようで大変 うれしく思います。 今後とも山形国際ホテルを宜しくお願い致します!

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019
Response from 宿泊部 奥山 on Jul 17, 2019
この度のご宿泊誠にありがとうございました。 当ホテルでの宿泊を気に入っていただけたようで大変 うれしく思います。 今後とも山形国際ホテルを宜しくお願い致します!

8/10 Good

Koji, Yamagata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
シングルからツインの少し広めの部屋にアップグレードしてくれました。
Stayed 1 night in May 2019
Response from 宿泊部 奧山 on Jun 30, 2019
この度のご宿泊並びにご投稿誠にありがとうございます! 私共は空きがある場合には無料でグレードアップさせていただいております。 お客様に喜んでいただけ幸いでございます。 今後とも山形国際ホテルを宜しくお願い致します!

6/10 Okay

TORU

Liked: Staff & service
Stayed 1 night in May 2019
Response from 宿泊部 奥山 on Jul 17, 2019
この度のご宿泊誠にありがとうございました。 当ホテルでの宿泊を気に入っていただけたようで大変 うれしく思います。 今後とも山形国際ホテルを宜しくお願い致します!

8/10 Good

na

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Disliked: Staff & service
コスパはいいです
駅から近く立地条件は良いです。古めの設備ですが,清潔でした。フロント担当がやる気のない感じだったのが残念です。
Stayed 1 night in Apr 2019

10/10 Excellent

AKIRA

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
隣の部屋かうるさかった
Stayed 1 night in Mar 2019
Response from 宿泊部 奥山 on Apr 2, 2019
この度のご宿泊誠にありがとうございました。 隣の客室の騒音でご迷惑をおかけしてしまい大変申し訳ございませんでした。 防音などの強化を図りましてこのようなケースに対応していきたいと存じます。 この度のご宿泊誠にありがとうございました。

8/10 Good

Verified traveler

Stayed 1 night in Mar 2019

10/10 Excellent

Kayoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋が広くて窓からの眺望も素敵でした。 フロントの方も感じ良かったです。 朝ごはんも郷土料理の芋煮があり美味しかったです。
Stayed 1 night in Feb 2019
Response from 宿泊部 奥山 on Apr 2, 2019
この度のご宿泊誠にありがとうございました。 お客様に良いご感想をいただきまして非常にうれしく思っております。 また、山形県民のソウルフードである芋煮も美味しかったとのお言葉いただきまして大変光栄でございます。 この度のご宿泊、ご投稿誠にありがとうございました。 今後とも山形国際ホテルを宜しくお願い致します!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良いホテルです。
高級感たっぷりのホテルです。食事もバイキングで満足です。閑散期には安く泊まれるのでメリット大です。駐車場も地下にあるので、雪のトラブルは避けられます。
Stayed 2 nights in Feb 2019
Response from 宿泊部 奥山 on Apr 2, 2019
この度のご宿泊誠にありがとうございました。 当ホテルに対して好印象を持たれている様子が伺え大変うれしく感じております。 今後ともお客様の期待を裏切らない営業を続けてまいりますので引き続きよろしくお願い致します!

8/10 Good

Verified traveler

Liked: Staff & service
良いホテルです。
高級感あふれる素敵なホテルです。地下駐車場なので雪の心配なく良いホテルです。
Stayed 1 night in Dec 2018
Response from 宿泊部 奥山 on Apr 2, 2019
この度のご宿泊誠にありがとうございました。 お客様に高級感あふれるホテルとのお言葉をいただき全従業員を代表して深くお礼を申し上げます。 更に皆様に愛されるホテルを目指し、今後も営業を続けてまいりますので、引き続きご愛顧いただけますよう宜しくお願い致します。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
房間燈光太暗~其餘都還OK!
Stayed 2 nights in Feb 2019
Response from Wataru Okuyama on Feb 6, 2019
谢谢你的预订。 我很抱歉房间里的黑暗。 我们希望您下次入住可以弥补!