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Reviews of Omiya Ryokan

3 out of 5
Omiya Ryokan
46 Zao Onsen, Yamagata, Yamagata

Reviews

9.0

Wonderful

Rating 10 - Excellent. 39 out of 63 reviews" "
Rating 8 - Good. 17 out of 63 reviews" "
Rating 6 - Okay. 3 out of 63 reviews" "
Rating 4 - Poor. 2 out of 63 reviews" "
Rating 2 - Terrible. 2 out of 63 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Zhixiang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room. Staff is very friendly and helpful too!
Stayed 2 nights in Mar 2024

8/10 Good

JUNWAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Feb 2024

8/10 Good

Samuel, Hong Kong

Liked: Cleanliness, staff & service
太多梯級，不方便長者行動
Stayed 1 night in Feb 2024

8/10 Good

Serena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and clean, staffs are pretty nice. Close to the ski area. A bit pricey.
Stayed 3 nights in Jan 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing! Great traditional food. Lovely helpfull s
This place was absolutely amazing. Staff was exceptional.Hotel was very clean and accommodating. They give you so much food. Dinner comes with probably 20 different pieces of food that is traditional. I ate food that i still don’t know what it was but it was prepared and displayed beautifully. Onsen was small but clean and great after a day of skiing. Would definitely come back.
Stayed 2 nights in Dec 2023

10/10 Excellent

Vinh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omiya Ryokan is easily accessible by car. There is parking not too far from the Ryokan itself. Staff service was excellent; they were accommodating even though we didn’t speak a word of Japanese (thank god for Google Translate). The food was a delight. Room was spacious and very clean. The onsen was small, but was really well kept. 10/10.
Stayed 1 night in Nov 2023

10/10 Excellent

Jeffrey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a great place to stay if you are looking for a typical Japanese hotel with a hot spring in the hotel and within walking distance of the Zao ski area. The hotel is clean and comfortable. They have a nice lounge area to relax after skiing. We had 1/2 board that included a typical Japanese breakfast and dinner - both expertly served and outstanding. Highly recommended hotel!!!
Stayed 4 nights in Feb 2023

10/10 Excellent

Shiyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2022

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely incredible experience! One of the more amazing places I’ve ever stayed. Service was top notch! Clean and spacious rooms. A perfect taste of traditional ryokan. Exquisite dining as well!
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

2/10 Terrible

iwona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Money stolen from our backpack inside the room
A certain amount of cash (€900) was stolen from our backpack inside our room either during dinner or breakfast time on our last day, before departure. I realised that immediately after leaving the hotel and I could not go back to report it because we would miss first the train and then the flight. Now we cannot file a police report from overseas and there is no way for us to contact the management of this ryokan to inform them about the event. In fact, no email address is available online and the staff at the ryokan could barely speak some word in English, so it is pointless to try to contact them via phone. This was the most expensive ryokan we stayed at during our trip in Japan and never would we expect that such a miserable action would take place. Very disappointed! Besides this event, the rooms were very beautiful, the dinner was below average and there was no open-air hot spring.
Stayed 1 night in Jan 2018

10/10 Excellent

Khim Leng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful ryokan stay.
The stay at Omiya ryokan is excellent. The room is spacious and clean. The guest lounge has massaging armchair that help the guest to relax. It would be good to have more English language books in the lounge for reading. Overall, the stay allows the travellers to enjoy the hospitality of the Japanese running the ryokan.
Stayed 1 night in Dec 2017

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
This hotel is very nice tradional Japenese with great amenities and food.
Stayed 2 nights in Oct 2017

8/10 Good

Eiji

Stayed 1 night in Apr 2024

8/10 Good

Kim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
裝修新淨骨子，每天有菓盤和小食而且打掃得十分乾淨。早餐和晚餐很豐富，每餐都是山形牛，但三晚煮法不同：陶板燒、火鍋和壽喜燒。 第一天早到獲提供休息室换滑雪衫和放行李，方便爭取滑了半天雪，之後雪況轉差不能滑了。 但旅館樓梯不少，不止搬行李，空手行也頗累，尤其Hollywood Japanese Twin 房種更在三樓遠處，加三百幾揀Modern Japanese Twin 更佳，大好多又冇咁多樓梯。 這旅館溫泉頗细，但可免費去藏天國際及四季浸溫泉，那裡環境設備更吸引。
Stayed 2 nights in Feb 2024

10/10 Excellent

Vallika

Stayed 1 night in Jan 2024

8/10 Good

???

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
除了按摩椅壞掉 剩下的都很不錯
Stayed 1 night in Jan 2024

8/10 Good

Tak wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect but onsen
Staff is helpful. The internal decoration is great. Food is delicious. Room is spacious and cosy. The only drawback is the small onsen.
Stayed 3 nights in Oct 2023

2/10 Terrible

Younghee

Stayed 1 night in Nov 2023

8/10 Good

CHI WAI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good enough
Stayed 1 night in Nov 2023

10/10 Excellent

minseon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
온천수도 좋았고요 식사도 가격대비 훌륭해요 라운지가 있어서 휴식을 취하기도 좋았어요
Stayed 1 night in Nov 2023

10/10 Excellent

Takaaki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方々皆さん気さくに声をかけてくださり、ホスピタリティに溢れていました。お料理も美味しく、食べきれないほどでした。 また利用したいです。
Stayed 2 nights in Nov 2023

4/10 Poor

Fabricio

Stayed 1 night in Oct 2023

10/10 Excellent

Ha Ping

Stayed 1 night in Oct 2023

8/10 Good

KAORU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
床がすべて畳で快適だった。露天風呂が朝晩ともに暑くて入れなかった(たぶん45度以上?)。また、夕食時の従業員のの手際が悪かった。
Stayed 1 night in Oct 2023

10/10 Excellent

Mow Chiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent Onsen Hotel with excellent service, excellent food and wonderful traditional hot spring pool.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Kao Sung

Stayed 1 night in Feb 2023

8/10 Good

慎一郎

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

NAOYA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素晴らしい！
温泉がとにかく良かった！酸性の温泉は珍しく、肌荒れが解消しました！ 部屋もキレイですし、施設内でゆったりすることが出来ました。 また、近いうち行きたいです！
Stayed 1 night in Jun 2022

10/10 Excellent

Yosuke

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
宿泊して間違いないです。
駐車場の案内からチェックイン、部屋までの案内、食事、チェックアウトまで若い男4人組でも全てにおいて素晴らしい接客でした。お部屋もとても綺麗でなんの不自由もないお部屋です。そして最も素晴らしかったのは食事です。一品一品丁寧でとても美味しく、また男性でもお腹いっぱいになるくらい身も心も満足する夕食でした。 今年中にまた行きたいです。
Stayed 1 night in May 2022

6/10 Okay

JUNKO

Stayed 1 night in Mar 2022

10/10 Excellent

Kazumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
リーズナブルな温泉旅館
温泉街の端で江戸時代以来の立地、浴場は広くはないが源泉かけ流しの湯は最高。建物は古いが改装されている。但しデザインに違和感を持つ人もいるかも…。食事・サービスなど不満はなく大変リーズナブル。外国人や若者が気軽に温泉旅館の気分を味わうのには最適だと思う。本物志向や脚の悪い高齢者には勧めない。
Stayed 1 night in Oct 2021

6/10 Okay

MAYUMI

Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Yuk Ching

Stayed 1 night in Dec 2019

10/10 Excellent

Chia Erh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務好的溫泉飯店
飯店人員好用心，因為從停車場往飯店大門方向是上坡，所以他們全程幫忙提上去，太感動了！由於我們預定的住宿方案包含晚餐，晚餐、早餐菜色都很用心，飯店內設有休息區，還備有兩台高級按摩椅，供住宿者免費使用，還推薦！
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
家族も大満足
食事がとても美味しかった。 スタッフの方々も親切な方たちばかり。 また来たくなりました。駐車場(下の)への道がとても狭くて神経使いました。
Stayed 2 nights in Aug 2019

8/10 Good

MEILING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
非常日式傳統的旅館, 溫泉很舒服
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常棒的住宿環境
環境舒適乾淨，服務態度很好，非常推薦大家，期待下次再訪
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything is good
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お部屋のアメニティ、広さ、サービスともにこの価格帯の温泉旅館としてはとても良かったと思います。スタッフは男性の方ばかりで必要最小限の案内でしたが問題なし。8畳のお部屋も広々と感じました。wifiは少し弱めでしたがまぁないよりはいい。食事は品数は多くはありませんが大変満足できるものでした。お湯も言うまでもなく良いです。
Stayed 1 night in Oct 2018

10/10 Excellent

マレー, 東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また宿泊したいです！！
食事も美味しく、館内すべてが清潔に保たれており、また以前はなかったリフレッシュスペースも加わり、大変快適に過ごさせていただきました。　ぜひまた宿泊したいと思います。 一つだけ難点を申し上げますと、泡風呂のある浴室に関しまして、シャワーと浴槽が近接している上にシャワーの勢いが強いため、入浴の際シャワーの飛沫が（多量に）飛んでくるのが気になりました。　現状のシャワー圧は高すぎると思いますので、シャワー圧を下げていただければ、少しは被害が少なくなるかと思います。 （周りに気を遣う方なら全開で使用することなどありませんが、そうでない方もいらっしゃいますので・・・）
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
奥内の様子知らせて
関節が痛いので、温泉を選びました。ゴールデンウィークぎりぎりの申込みでしたが、部屋は階段を何回も登りました。これならホテルが良いと思いました 温泉に入る回数も減り残念でしたです