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Reviews of Sanctuary Resort Community

4 out of 5
Sanctuary Resort Community
Ho Tram Hamlet, Phuoc Thuan Commune, Xuyen Moc, Ba Ria-Vung Tau

Reviews

6.4
Rating 10 - Excellent. 2 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 2 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 2 out of 10 reviews" "

6.4/10

Cleanliness

6.2/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Jerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got a small trouble with the front desk staff but luckily there is a very good manager who cares more about the guest's concern

10/10 Excellent

Woo Jin, Korea

Liked: Cleanliness, staff & service, room comfort
it was my 2nd stay and was just great.
it was my 2nd stay and was just great. this pool villa is the best for family with kids and most kind of kitchen appliances are available so, you can cook whatever you want. i'll always happy to choose this hotel for my family's vacation. but one thing I dislike is that the private pool is too deep, 1.6m..this depth is just comfortable for the people who tall above 1.8m.. :)

8/10 Good

ANH DUY, Ho Chi Minh

Liked: Staff & service, room comfort
Good for family, friends, but condition is down
Very good place to stay except, everything is old and broken.

2/10 Terrible

Myungseon

Traveled with group
Disliked: Staff & service
공사중인 빌라가 많아서 시끄러워요
Stayed 1 night in Apr 2021
Response from Vy Nguyen. Reservation Supervisor on Apr 16, 2021
We are very Sorry for your inconvenient, We had tried our best is changing a nice room for your recent stayed. We didn't know it still make you feel uncomfortable. Hope we will have another chance to serve you next time. Thank you so much for chosen us this time. Have a great day! Best Regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best resort for kids
It was great staying here. But the restaurant service was just simple. It would be needed to improve~ Anyway, really enjoyed here. I will visit again soon :)
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Ketty
Nhan vien Dich vu khg chuyen nghiep, thieu su nhiet tinh, cach tinh lam viec khg niem nở. Ng quan ly nen dao tao lai cach phuc vu, vui long khach đen, vừa lòng khach đi.
Stayed 2 nights in Jul 2019

2/10 Terrible

lai wan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Woo Jin, Korea

Liked: Staff & service, room comfort
오랜만의 가족여행
숙소에서 걸어나가면 해변으로 바로 이어지도록 되어 있는 게 제일 마음에 들었어요. 단, 수영장 깊이가 1m 60으로 너무 깊어 기본 신장의 여성에게는 깊은 편이고 아이들이 놀기에도 위험했습니다, 수영장 물을 빼서 수위를 낮춰달라고 했지만 할 수 없다고 하네요. 가격 대비 빌라가 꽤 넓고 잘 꾸며져 있었습니다. 단, 관리가 좀 안되어 있어서 주방기기들이 (특히 커피포트) 깨끗하지 않고, 문도 고장이 나서 잠기지 않는 게 있었어요.

4/10 Poor

jacques, paris

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
très cher pour une qualité médiocre
Bien sécurisé ( meme trop), personel peu acceuillant, restaurant est mauvais, petit déjeuner peu de choix. Rien à faire aux alentours.

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
잘지었고, 고급스러운 리조트이지만, 가격 대비는 매우 다소 만족입니다.
조용하고, 편안한 리조트입니다. 직원들은 친절합니다. 하지만, 시설물 유지보수가 잘 안되고 있습니다. 행주는 걸래처럼 까맣고, 가구도 수평이 맞지 않으며, 수전은 도금이 벗겨졌습니다. 좋은 리조트이고 매우 넓지만, 가격에 비해 떨어지는 객실입니다.