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Reviews of Hyatt Regency Xiamen Wuyuanwan

3.5 out of 5
Hyatt Regency Xiamen Wuyuanwan
No. 5 Ri Yuan Er Li Road, Huli District, Xiamen, Fujian

Reviews

9.2

Wonderful

Rating 10 - Excellent. 65 out of 95 reviews" "
Rating 8 - Good. 23 out of 95 reviews" "
Rating 6 - Okay. 4 out of 95 reviews" "
Rating 4 - Poor. 1 out of 95 reviews" "
Rating 2 - Terrible. 2 out of 95 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

hui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveler

Stayed 4 nights in Dec 2023

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Stuart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2021

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wise choice!
Beautiful hotel, exceptionally comfortable, helpful and charming staff. Best service!
Stayed 1 night in Jan 2020
Response from Hyatt Regency Xiamen Wuyuanwan on Jan 16, 2020
Dear valued guest: Greetings from Hyatt Regency Xiamen Wuyuanwan. Thank you for staying with us. We are pleased to hear that you had enjoyed your stay and will share your comments with our team. We thank you once again for taking your time to share your feedback with us and look forward to welcoming you back to the hotel in the not too distant future.

10/10 Excellent

Yung, Hong Kong

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very spacious with stylish decoration and nice view.
Stayed 2 nights in Nov 2019
Response from Hyatt Regency Xiamen Wuyuanwan on Nov 13, 2019
Dear valued guest: Greetings from Hyatt Regency Xiamen Wuyuanwan. Thank you for staying with us. We are pleased to hear that you had enjoyed your stay and will share your comments with our team. We thank you once again for taking your time to share your feedback with us and look forward to welcoming you back to the hotel in the not too distant future.

2/10 Terrible

WEILONG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Someone hacked into my account to book this hotel
I did not stay at this hotel, a person hacked into my account, stole my rewards and personal information to make this booking. To Hotels.com: I am extremely disappointed for not dealing with this matter with more urgency and provide a response in regards to a compromised account. Note: this is the name of the person who made the booking, its not my name.
Stayed 1 night in Oct 2019

10/10 Excellent

HAI GUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels that I’ve stayed in Xiamen
Great impression upon arrival. Welcoming & hospitable front counter staff. Nice & clean room. It’s a pity that I faced problem to connect with the Bluetooth speaker in the room. Helpful & friendly concierge. Sumptuous breakfast with vast varieties & selections. It will be great if a coffee machine can be provided in the room. Definitely coming back again. Please keep up the good work!
Stayed 1 night in Oct 2019
Response from Public Relations Manager on Oct 23, 2019
Dear valued guest: Greetings from Hyatt Regency Xiamen Wuyuanwan. Thank you for staying with us. We are pleased to hear that you had enjoyed your stay and will share your comments with our team. We thank you once again for taking your time to share your feedback with us and look forward to welcoming you back to the hotel in the not too distant future.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel had a wonderful experience
Stayed 2 nights in Oct 2019
Response from Hyatt Regency Xiamen Wuyuanwan on Nov 25, 2019
Dear valued guest: Greetings from Hyatt Regency Xiamen Wuyuanwan. Thank you for staying with us. We are pleased to hear that you had enjoyed your stay and will share your comments with our team. We thank you once again for taking your time to share your feedback with us and look forward to welcoming you back to the hotel in the not too distant future.

10/10 Excellent

SAVIO RENATO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Experience
Our first experience in the Hyatt Regency Xiamen Wuyuanwan was absolutely outstanding. In the past we used to come to your hotel just to dine, but after this extremely positive experience, for sure we will come back to use your hotel rooms on our next trip. It was a great pleasure for our client and for us to enjoy the Regency Club lounge and all amenities of the hotel such as the swimming pool and gym. I am pleased to let you know that your staff at the counter in the front desk, Regency Club, and health club was very professional and friendly.
Stayed 1 night in Aug 2019
Response from Hyatt Regency Xiamen Wuyuanwan on Oct 9, 2019
Dear valued guest: Greetings from Hyatt Regency Xiamen Wuyuanwan. Thank you for staying with us. We are pleased to hear that you had enjoyed your stay and will share your comments with our team. We thank you once again for taking your time to share your feedback with us and look forward to welcoming you back to the hotel in the not too distant future.

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2019

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A right hotel will fruitful your trip!
Lucky that I've picked the right hotel! The weather is super hot in Xiamen in June, our families prefer to have in-door activities, such as high-tea and visit big shopping mall right next to the hotel, actually our rooms are big with sofa and coffee table, playing cards in room is also a good suggestion. There is a huge wetland, about 10 mins walk from the hotel, worth a morning walk along the river.
Stayed 2 nights in Jun 2019

10/10 Excellent

Chiu Mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xiamen Gem
Enjoyable stay in Xiamen location.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not far from airport. The mall has everything we needed. Quite convenient!
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

10/10 Excellent

Denmarkian, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All I expect from a 5 star hotel - clean, comfortable, professional very helpful staff, convenient location.
Stayed 2 nights in Nov 2018

10/10 Excellent

Sheldon, Saskatoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can't speak for the neighborhood as I was only there one night but the room was superb!
Stayed 1 night in Oct 2018

10/10 Excellent

Andrea, Johannesburg, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay in Xiamen
This is our go-to hotel when we travel to Xiamen. The rooms are large and luxurious, the staff friendly and attentive and the restaurant downstairs does a fabulous breakfast and dinner buffet. The hotel is located in a very nice part of Xiamen and is next door to an excellent shopping mall with lots of interesting shops.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Amazing hotel. Very clean. Located near a big shopping mall. 15 min from the airport
Stayed 1 night in Aug 2018

10/10 Excellent

sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
Amazing!! I would stay again. Great internet, beds, pillows, shower... all the things important for business travel.
Stayed 1 night in Aug 2018

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a business trip in Xiamen.
Very comfortable stay. The Hyatt Regency Xiamen is clean and comfortable and an enjoyable for a business trip.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable stay
I have stayed at the Hyatt Regency Xiamen numerous times and although the local area lacks excitement the hotel is clean, comfortable and the beds soft as a pillow. Will continue to stay here on my business trips.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, good location, safe. Great restaurant. Friendly staff... no spa though which is a disappointment
Stayed 4 nights in Mar 2018

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faboulois stay at the Hyatt
Love this hotel. Great breakfast and good dinner menu. Next door to a mall with good shopping too
Stayed 2 nights in Mar 2018

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 out of 10!
Absolutely faultless. Staff amazing. Room perfect. Location ideal. Concierge service was very professional. Would definitely stay there again if in the area.
Stayed 3 nights in Mar 2018

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

6/10 Okay

WILMAR

Liked: Staff & service
Too expensive for the service what we get
Too expensive for the service we get
Stayed 4 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in Xiamen
The hotel has friendly and helpful staff. Next to a mall. The layout and design of the room is very pleasant. Food served during breakfast was great too. A place that I will return to on my next visit to Xiamen.
Stayed 1 night in Jan 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice overnight stay near the airport.
Almost brand new hotel with excellent friendly helpful staff which is contrary to other review I read. Would definitely stay here again on my next trip to Xiamen.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel if you have the budget
It is very clean and good hotel but is pricey both the room and food. If you get a good discount or using redemption, this is definitely a hotel of choice
Stayed 1 night in Sep 2017

10/10 Excellent

Wang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
New & clean hotel with excellent service,There is a shopping mall next to hotel.
Stayed 2 nights in Sep 2017

10/10 Excellent

Lantian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017
Dear Guest, Thank you very much for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We look forward to the pleasure of welcoming you back to us in the near future. Thank you! Sincerely, Hyatt Regency Xiamen Wuyuanwan

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfortable hotel for business trip
Very new and very clean spacious comfortable room for a business trip in Xiamen. Efficient and helpful staff. Hotel is near to airport.
Stayed 1 night in Jun 2017
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Hyatt Regency Xiamen Wuyuanwan. We are pleased to know that you appreciated the location and our staffs of our hotel. Hyatt Regency Xiamen Wuyuanwan, the first Hyatt in Xiamen, is set to provide authentic and diversified experiences to business and leisure travelers from near and far. It is located in the heart of Xiamen’s newly developed central business district, only a few minutes drive from Xiamen Gaoqi International Airport and several major railway stations. Inspired by historic local culture, the hotel’s contemporary interiors are embellished with creative local touches. 301 contemporary rooms and suites, premiere meeting facilities and intuitive services enable guests to make the most of their stay while traveling. 3 restaurants and a bar spanning the culinary globe, build off the Hyatt Regency brand’s history of culinary excellence. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Hyatt Regency Xiamen Wuyuanwan

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Comfortable. Everything is just right.
Stayed 1 night in Jun 2017
Dear Guest, Thank you very much for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. Hyatt Regency Xiamen Wuyuanwan, the first Hyatt Regency hotel in Xiamen, is located in the heart of Xiamen’s newly developed central business district. Inspired by historic local culture, the hotel’s contemporary interiors are embellished with creative local touches. 301 contemporary rooms and suites, premiere meeting facilities and intuitive services enable guests to make the most of their stay while traveling. 3 restaurants and a bar spanning the culinary globe, build off the Hyatt Regency brand’s history of culinary excellence. Thank you again for your feedback and support and we look forward to the pleasure of welcoming you back to us in the near future. Thank you! Sincerely, Hyatt Regency Xiamen Wuyuanwan

10/10 Excellent

Vernon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Dave W.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal at the front desk is very helpful with checkin proces or ordering a taxi to the Airport at a specific time. Also Looking up for flight details. Superb service. Especially when I’m not familiar with Chinese language.
Stayed 1 night in Dec 2023

8/10 Good

Xu Chang

Traveled with family
Rooms are spacious and comfortable VALUE FOR $$$
Stayed 2 nights in Oct 2023

2/10 Terrible

Ta Chun

Stayed 1 night in Aug 2023

10/10 Excellent

Joey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服务很细致，小孩离开时忘拿东西，避免找回来快递了。非常感谢。
Stayed 3 nights in Apr 2023

10/10 Excellent

HYOJUNG

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
하얏트 추천합니다.
인셉션에 Ivy님이 친절하셔서 좋았어요. 공항에 가야하는데 택시도 불러주셔서 목적지까지 무사히 갈 수 있었어요. 욕조가 커서 좋아요. 뜨거운물 잘 나와요. 부페가 맛있어요.
Stayed 1 night in Apr 2023

10/10 Excellent

Tao Eddie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023