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Reviews of The Burlington Hotel

4 out of 5
The Burlington Hotel
Marine Parade, West Sussex, Worthing, England

Reviews

8.2

Very Good

Rating 10 - Excellent. 138 out of 372 reviews" "
Rating 8 - Good. 151 out of 372 reviews" "
Rating 6 - Okay. 56 out of 372 reviews" "
Rating 4 - Poor. 16 out of 372 reviews" "
Rating 2 - Terrible. 11 out of 372 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marcel

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay . Nice clean rooms with pretty much everything you would need. Great breakfast , nice bar and restaurant where you can dine. Polite staff. Will definitely be staying here again. Maybe address the aspect of the building in the near future.
Stayed 3 nights in Feb 2024
Response from Reception team on Apr 2, 2024
Dear Guest,Thank you for your review following your recent stay with us. We are delighted you enjoyed your stay and hope to see you soon!

10/10 Excellent

Maria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Mar 2024
Response from Reception team on Apr 2, 2024
Dear Guest,Thank you for your review following your recent stay with us. We are delighted you enjoyed your stay and hope to see you soon!

10/10 Excellent

David

Stayed 1 night in Feb 2024
Response from Reception team on Apr 2, 2024
Dear Guest,Thank you for your review following your recent stay with us. We are delighted you enjoyed your stay and hope to see you soon!

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Staff very friendly and helpful. Enjoyed our 2 nights stay.
Stayed 2 nights in Feb 2024
Response from Reception team on Apr 2, 2024
Dear Guest,Thank you for your review following your recent stay with us. We are delighted you enjoyed your stay and hope to see you soon!

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Reception team on Apr 2, 2024
Dear Guest,Thank you for your review following your recent stay with us. We are delighted you enjoyed your stay and hope to see you soon!

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant nights stay in Worthing.
First impressions when I pulled up outside were not good, exterior of the building is pretty shabby and in need of painting and tidying up. However, stepping through the door soon put my mind at rest, the interior is nicely decorated and spotlessly clean. My standard double room was nice and spacious with a comfy bed. Nice hot shower. WiFi worked well. Didn’t try the restaurant in the evening but the breakfast was good.
Stayed 1 night in Jan 2024

6/10 Okay

André

Business traveler
Stayed 1 night in Jan 2024

10/10 Excellent

Plácido

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Rodney

Stayed 5 nights in Nov 2023

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very polite and friendly and our executive room was spacious, well appointed and spotlessly clean with a lovely view directly out to the sea. There was a good choice of breakfast options cooked to order. We ate twice in the restaurant in the evening and the food served was one of the best we've had any posh restaurant. Hats off to the chef! My daughter has just moved into the area, very close to the hotel, so we will be staying here again for sure. Only slight negative is there is no on-site parking, but plenty of parking was available along the seafront.
Stayed 2 nights in Oct 2023

10/10 Excellent

Karen

Stayed 1 night in Oct 2023

10/10 Excellent

David

Stayed 1 night in Oct 2023

10/10 Excellent

Nigel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff all came up to expectation and beyond. Lovely room overlooking the sea front with every comfort and really peaceful and quiet. Could well do it again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Adam

Stayed 1 night in Sep 2023

8/10 Good

Majkenny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant enough stay, comfortable & restaurant was more than acceptable. On Saturday night even up on the top floor Disco noises clearly legible - but stopped around 11 pm ish
Stayed 2 nights in Sep 2023

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just love it, staff, location and atmospher
Stayed 1 night in Sep 2023

10/10 Excellent

Neil

Stayed 1 night in Aug 2023

8/10 Good

Ed

Liked: Cleanliness, staff & service
The Hotel is in the perfect location. Staff were excellent and so was the food.
Stayed 2 nights in Aug 2023

10/10 Excellent

Becca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Aug 2023

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel - great break away
My sister and I had a lovely stay. We have been visiting Worthing for number of years and it was so nice seeing how The Burlington Hotel has been updated by its new owners with no expense spared. Staff are very friendly. I would definitely recommend a stay and we will be going back again Kim 😊
Stayed 1 night in Aug 2023

10/10 Excellent

Peter

Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay
Just a two night Sat/Sun stay. Never stayed in Worthing before but I must say that everybody we met in the town; in particular the younger people were as polite and helpful as any I have ever met. That goes for the staff at The Burlington too who were exceptional. I would pick out Rachel on Reception simply because that's the only name I managed to catch. But her colleagues were equally so.
Stayed 2 nights in Jul 2023

10/10 Excellent

Ole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with charisma and nice authentic atmosphere.
Stayed 2 nights in Jul 2023

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Weekend in Worthing
Lovely hotel, friendly staff, a few minutes walk from the centre of Worthing. Only let down is lack of air conditioning. A fairly old building, and the fan provided in the room was not enough.
Stayed 2 nights in Jul 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel bar shuts EARLY
The hotel was in good order and was clean. The most disappointing thing is the bar shut at 22:00 and at 21:30 we were told last orders had been called and we couldn't have a cocktail.
Stayed 1 night in Jun 2023

10/10 Excellent

Oluwakemi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, lovely and memorable
My stay at the Burlington Hotel was nice experience from start to finish. The combination of pleasant surroundings, clean accommodations, lovely service, and situated opposite the sea, made it a truly memorable stay. I highly recommend the Burlington Hotel to anyone seeking a a comfortable, lovely and unforgettable hotel experience.
Stayed 1 night in Jun 2023

10/10 Excellent

Emma

Stayed 1 night in Jun 2023

8/10 Good

peter

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

jr

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Pascal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and excellent staff. Breakfast is great. I would choose this hotel again if I have to come back to Worthing
Stayed 2 nights in May 2023

8/10 Good

Sverre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig hyggelig betjening.
Stayed 2 nights in May 2023

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another fantastic stay at the Burlington
We are returning guests and extremely happy with the service, lovely staff and fabulous rooms with incredible views of the beach! We will definitely be coming back! Many thanks to the Burlington team
Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Theresa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room Very clean No clutter Lovely clean bathroom Lovely colours But quite noisy from the old windows
Stayed 1 night in Apr 2023

10/10 Excellent

Alicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, best nights sleep ever and lovely staff! Thank you!
Stayed 1 night in Mar 2023

8/10 Good

Mike

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Exterior still needs decorating (said this last year too) Otherwise excellent!!
Stayed 1 night in Mar 2023

8/10 Good

Gerardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful oversize room with great view of the channel. outside could use a coat of paint. inside well kept.
Stayed 1 night in Mar 2023

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Neil

Liked: Cleanliness, staff & service, amenities
The small, single room was not value for money. It was situated between the main staircase and the lift shaft. The shower/wc room was tiny. It was nice and quiet on Sunday evening (as they do not serve dinner) but on Monday evening I was disturbed by constant thumping noises from the kitchen until gone 10pm. On the plus side, the staff were charming, particularly the breakfast waiter
Stayed 2 nights in Mar 2023
Response from Reception on Mar 8, 2023
Dear Neil,Thank you for taking the time to post following your recent visit. We have noted your feedback and will ensure it is investigated and rectified for future. Thank you for letting us know and hope to see you again on a future trip to the area!Kind RegardsDuty Manager

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Disliked: Amenities
We had a lovely stay, disappointed with the kitchen being closed between 3pm and 6pm no lunch for us when we arrived and very disappointed with the bar closing at 10:45 on a Saturday night 🙁
Stayed 1 night in Feb 2023

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel. Very comfortable, spotlessly clean, everything provided for in the room, great food. Will definitely come here again. Good value for money too.
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Janet

Traveled with family
Liked: Staff & service
Great Hotel and staff
The room we stayed in was executive double and there was a piece of wood knocking on the window all night, did mention to reception as they were not aware, hopefully will be resolved for next guests as it kept us awake. Staff were extremely friendly and couldn't do enough for you, food was amazing and great value for money
Stayed 1 night in Nov 2022

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was spot on in all ways as usual
Stayed 2 nights in Nov 2022

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
What a lovely hotel, staff were incredibly friendly. Room was perfect.
Stayed 1 night in Oct 2022

8/10 Good

Sue

Stayed 1 night in Oct 2022

10/10 Excellent

Scott

Stayed 1 night in Oct 2022

10/10 Excellent

David Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Midweek break
Great hotel with very friendly and helpful staff. Our room came with a side sea view and was decorated to a high standard and had a new shower room. Communal areas and the exterior are in need of refurbishment, but don’t be put off staying here as it’s a great hotel and breakfast was delicious with a wide range of choices. Hotel is a short walk from pier, shops and restaurants and Coastliner bus stop is outside with frequent buses to Brighton.
Stayed 2 nights in Sep 2022

10/10 Excellent

KEVIN

Stayed 1 night in Sep 2022