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クオリティ イン ウィルミントンの口コミ

2.5 out of 5
クオリティ イン ウィルミントン
5102 Dunlea Ct, Wilmington, NC

口コミ

7.6

良い

評価 10 - 1000 件の口コミ中 280 件が非常に良い" "
評価 8 - 1000 件の口コミ中 374 件が良い" "
評価 6 - 1000 件の口コミ中 207 件が普通" "
評価 4 - 1000 件の口コミ中 88 件が不満" "
評価 2 - 1000 件の口コミ中 51 件が非常に不満" "

7.8/10

清潔度

8.2/10

スタッフとサービス

7.0/10

設備とサービス

7.4/10

施設のコンディションと設備

7.6/10

環境への配慮

口コミ

8/10 (良い)

George

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great service, would recommend.
2024 年 5 月に 3 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for taking the time to complete this survey. We are happy to see that you enjoyed our service. We do hope to see you again for future visits to the area.

8/10 (良い)

Marcia、Wilmington

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Comfortable and safe stay.
2024 年 4 月に 3 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for taking the time to complete this survey. We do hope to see you again for future visits to the area.

8/10 (良い)

Michael

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location
2024 年 5 月に 1 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2024 年 5 月 5 日)
Thank you for taking the time to complete this survey. We are glad to see that you enjoyed your stay and we hope to see you again for future visits to the area.

10/10 (非常に良い)

Tony

良かった点 : 清潔度、スタッフとサービス
Due to the construction going on, there is red dirt in the water. Not nice to shower in dirty water.
2024 年 2 月に 1 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2024 年 2 月 29 日)
Thank you for taking the time to complete this survey. We do apologize for not meeting you expectations with the water. We do hope that the rest of your stay was pleasant and we hope to see you again for future visits to the area.

10/10 (非常に良い)

Margaret

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing
2024 年 2 月に 1 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2024 年 2 月 12 日)
Thank you for taking the time to complete this review. We are glad you enjoyed your stay with us and we hope to see you again for future visits to the area

4/10 (不満)

Jonathan

気になった点 : 施設のコンディションと設備、客室の快適度
Try another location, this isn't the one.
As soon as you go past the lobby the rest of the hotel smells like marijuana, not a pleasant smell in a room you're going to sleep in. The bed was very uncomfortable, zero back support and impossible to find a comfortable position on. The TV functioned, but couldnt watch anything due to the wifi not working. Lots of noise coming from inside and outside of the hotel in the middle of the night, not very well insulated sound wise. I've slept in nicer military barracks and the bed was worse than the racks in the barracks. First thing in the morning at 7am you'll be woken up by the housekeepers slamming stuff, yelling and knocking on all the doors despite checkout not being until 11am. The coffee in the room is absolutely disgusting, worse than the instant coffee in an MRE by far. To put it in short, I've had better conditions and more comfortable setup on deployments than staying here. I will not be back hahaha.
2024 年 2 月に 1 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2024 年 2 月 5 日)
Thank you for taking the time to complete this survey. I do believe however, that there may be some sort of mistake of property. We are a smoke free hotel, our mattresses are practically brand new, one of the best wifi internet properties in the area and our Housekeeping staff arrives mid morning. I also did not see a reservation with your name on it since the beginning of this year.

10/10 (非常に良い)

Humberto

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Check in os too late.
2024 年 1 月に 1 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2024 年 2 月 5 日)
Thank you for taking the time to complete this survey. It appears as though you enjoyed your stay with us and we hope to see you again during your next visit to the area.

2/10 (非常に不満)

Dean M

Expedia never reserved a room for us had to pay direct to get a room I want my account credited
2024 年 1 月に 1 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2024 年 1 月 26 日)
Thank you for taking the time to complete this survey. We do feel bad for the inconvenience of the miscommunication from Expedia, however this review negatively impacts the hotel. If there was anything that we, the hotel, did less than ideal, please let us know.

10/10 (非常に良い)

Aalayzia

2023 年 12 月に 1 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2024 年 1 月 15 日)
Thank you for taking the time to complete this survey. We are glad to see that you enjoyed your stay and we hope to see you for future visits to the area.

4/10 (不満)

CourtneyMichael

2023 年 12 月に 1 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2023 年 12 月 20 日)
Thank you for taking the time to complete this survey. We do apologize for not meeting your expectations, but we do hope that you choose to stay with us again for future visits to the area.

4/10 (不満)

Brittany

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2023 年 12 月 16 日)
Thank you for taking the time to complete this survey. We do apologize for not meeting your expectations. Was there anything in particular that we can improve on to better meet those expectations?

10/10 (非常に良い)

Art

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2023 年 12 月 16 日)
Thank you for taking the time to complete this survey. We are happy to see that you enjoyed your stay and we hope to see you again for future visits to the area.

10/10 (非常に良い)

Sonnya

良かった点 : 清潔度
Very nice and clean.
2023 年 11 月に 1 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2023 年 12 月 5 日)
Thank you for taking the time to complete this survey. We are glad to see that you enjoyed your stay and we hope to see you again during future visits to the area.

6/10 (普通)

Celina

2023 年 11 月に 1 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2023 年 12 月 16 日)
Thank you for taking the time to complete this survey. We do hope that you visit us again for future visits to the area.

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Cleanliness not up to par
Hair found in shower. One of the "clean" towels had lipstick on it. This place wasn't the cleanest place I've stayed.
2023 年 11 月に 3 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2023 年 11 月 7 日)
Thank you for taking the time to complete this survey. We do apologize for not meeting your expectations. I will be correcting this issue with out housekeeping to ensure guest satisfaction moving forward.

8/10 (良い)

Armando、Weslaco

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
I like the fact that the room were in good shape. The only thing I didn't like is that room service wasn't cleaning as expected.
2023 年 10 月に 10 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2023 年 11 月 10 日)
Thank you for taking the time to complete this survey. We are happy to see that you enjoyed your stay. As for the cleaning of your room, if you need housekeeping to complete more than trash and towel refresh, please check with the front desk so they can let our staff know. Once again, thank you for your review and we hope to see you again for future visits to the area.

8/10 (良い)

Kirk

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bed was extremely uncomfortable. Other than that it was an ok place to stay.
2023 年 10 月に 1 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2023 年 11 月 1 日)
Thank you for taking the time to complete this survey. We do apologize for the bed, however it is a Choice Brand bed and we are required to use specific ones. We are glad to see that the rest of your stay met your expectations.

6/10 (普通)

danny

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 10 月に 2 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2023 年 10 月 26 日)
Thank you for taking the time to complete this survey. We apologize for not meeting all of your expectations. We hope to see you again for future visits to the area.

8/10 (良い)

Regina

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 2 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2023 年 10 月 23 日)
Thank you for taking the time to complete this survey. We are glad to see that you enjoyed your stay. We hope you see you again during your next visit to the area.

8/10 (良い)

Angelia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
From rhe time we checked in to we checked out everyone was very friendly and assitive. The room was clean and what we need for 2 people. Definitely will be back.
2023 年 10 月に 2 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2023 年 10 月 20 日)
Thank you for taking the time to complete this survey. We are glad to see that you enjoyed your stay and that our staff and facilities met your expectations. I will be sure to let the staff know. Thank you again and we do hope to see you again for future visits to the area.

10/10 (非常に良い)

Harriet

2023 年 10 月に 1 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2023 年 10 月 17 日)
Thank you for taking the time to complete this survey. We are glad to see that you enjoyed your staff with us and I will be sure to let our staff know. Thank you again and we hope to see you again for future visits to the area.

6/10 (普通)

carla

良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
Room was adequate, basic, no frills. Bed comfortable. Clean. Older builder and carpet in hallway didn’t look fresh. Room was a little smelly so I burned a candle. Microwave and coffee maker were temperamental. I’d stay again… it served its purpose
2023 年 10 月に 2 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2023 年 10 月 12 日)
Thank you for taking the time to complete this survey. We do apologize for not meeting all of your expectations. We do ask that for future stays, if things are not up to standards. please let us know so that we can correct any issues you may have. We do hope to see you again for future visits to the area.

10/10 (非常に良い)

teresa

2023 年 10 月に 3 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2023 年 11 月 1 日)
Thank you for taking the time to complete this survey. We are glad to see that you enjoyed your stay and we hope to see you again on your next visit to the area.

8/10 (良い)

Daryl

出張
良かった点 : スタッフとサービス、客室の快適度
2023 年 9 月に 5 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2023 年 10 月 2 日)
Thank you for taking the time to complete this survey. We are glad to see that you enjoyed your stay and we hope to see you again for future visits to the area.

10/10 (非常に良い)

Alberto

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Muy bueno, recomendable
2023 年 9 月に 1 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2023 年 10 月 2 日)
Thank you for taking the time to complete this survey. We are happy to hear that you enjoyed your stay and we hope to see you again for future visits to the area.

6/10 (普通)

Carlos

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度
The rooms needed more attention to cleaning. Have seen other choice hotels that were worse property's but flawless so when i inspection i was disappointed.
2023 年 9 月に 1 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2023 年 10 月 2 日)
Thank you for taking the time to complete this survey. We do apologize for not meeting you expectations and we will work towards meeting those expectations for future guests

6/10 (普通)

Edward

出張
良かった点 : 清潔度
2023 年 9 月に 1 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2023 年 9 月 18 日)
Thank you for taking the time to complete this survey. We apologize for not making your stay more agreeable according to your rating. We do hope that you stay with again for future visits to the area.

8/10 (良い)

praveen

良かった点 : 清潔度、スタッフとサービス
Motel was super cool with everything near by. Lot of restaurants are just at walkable distance. Only problem we faced was bed being not comfortable. We just adjusted it because every other room has same facility
2023 年 8 月に 1 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2023 年 9 月 9 日)
Thank you for taking the time to complete this survey. We do apologize for the bed not being to your liking, however it is a Choice Brand standard bed. We are glad to see that you enjoyed your stay overall and we hope to see you again for future stays.

10/10 (非常に良い)

peggy

カップルで旅行
良かった点 : 設備とサービス
Great location to Hironymous Restarant and several more in walking distance. The staff was especially friendly and helpful! Only one problem we had next to our room the people were very loud. My husband and I could hear every word they spoke.We had a joining room and maybe the walls are not as sound proof as the other ones.
2023 年 8 月に 1 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2023 年 8 月 29 日)
Thank you for taking the time to complete this survey. We are happy to see that our staff and location met your needs and expectations. We do apologize for the inconvenience of noise from your neighboring room.

10/10 (非常に良い)

Carrie

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
convenient, good value
Convenient, good value
2023 年 8 月に 1 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2023 年 8 月 22 日)
Thank you for taking the time to complete this survey. We are glad that you enjoyed your stay and we hope to see you again for future visits to the area.

8/10 (良い)

Kimberly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 1 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2023 年 9 月 9 日)
Thank you for taking the time to complete this survey. We are glad to see that you enjoyed your stay with us. We hope to see you again during future visits to the area.

10/10 (非常に良い)

Katty

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 1 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2023 年 8 月 19 日)
Thank you for taking the time to complete this survey. We are glad to see that you enjoyed your stay and we hope to see you again during future visits to the area.

6/10 (普通)

Nikki

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
The only major issue I had was the very strong smell of deodorizing spray in our room. It was almost unbearable. We had to open the window and let it air out for a few hours. Luckily when we came back to the room it was much better. Comfortable bed. Pretty quiet. Overall average.
2023 年 8 月に 2 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2023 年 8 月 9 日)
We do apologize for the deodorizing spray smell, however we are pleased to hear that your overall stay was up to standard

8/10 (良い)

Amanda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 1 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2023 年 8 月 4 日)
Thank you for taking the time to complete this survey. We are glad to see that you enjoyed your stay and we hope that you stay with us again for during future visits to the area.

8/10 (良い)

Sherri

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Our stay was great. Hotel was clean and in a good location. Staff was very friendly. One minor thing there was no bedside lamps. Overall a good experience
2023 年 7 月に 2 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2023 年 7 月 25 日)
Thank you for taking the time to complete this survey. We are glad to see that you enjoyed your stay overall and we hope that you stay with us again during your next visit to the area.

10/10 (非常に良い)

Nikita

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice
2023 年 7 月に 2 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2023 年 7 月 24 日)
Thank you for taking the time to complete this survey. We are glad to see that you enjoyed your stay and we hope that you stay with us again on your next visit to the area.

10/10 (非常に良い)

Tamara

2023 年 7 月に 2 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2023 年 8 月 17 日)
Thank you for taking the time to complete this survey. We are glad to see that you enjoyed your stay and we do hope to see you again on future stays to the area.

6/10 (普通)

Branden

出張
良かった点 : 施設のコンディションと設備、客室の快適度
2023 年 7 月に 2 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2023 年 7 月 21 日)
Thank you for taking the to complete this survey. We do hope that you will choose us as your lodging location the next time you are in the area

10/10 (非常に良い)

Ilene

2023 年 7 月に 2 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2023 年 8 月 11 日)
Thank you for taking the time to complete this survey. We are pleased to see that you enjoyed your stay and we hope you stay with us again for future visits to the area.

6/10 (普通)

Alex

家族旅行
Noisy air condition
2023 年 7 月に 2 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2023 年 7 月 15 日)
Thank you for taking the time to complete this review. We do apologize for the noisy A/C unit as we will look into that for future guests. We do hope that you will stay with us again for future visits to the area.

8/10 (良い)

melissa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 2 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2023 年 7 月 15 日)
Thank you for taking the time to complete this review. We are pleased to see that you enjoyed your stay and we hope to see you again for future visits to the area.

2/10 (非常に不満)

Katina

気になった点 : 清潔度、施設のコンディションと設備
The fr ok nt desk was nice but wasn't familar with where to park in relation to my room. There was no remote in the room. The remote provided didn't work. There was mold in the bathtub and light fixture. The sink and mirror area wasn't clean.
2023 年 7 月に 1 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2023 年 7 月 14 日)
Thank you for taking the time to complete this survey. On behalf of our staff, we do apologize for not meeting your expectations for your stay. We do hope that moving forward you will stay with us in the future as we will ensure that you have a better stay quality.

8/10 (良い)

Rabih

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 4 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2023 年 7 月 7 日)
Thank you for taking the time to complete this survey. We are glad to see that you enjoyed yuor stay with and we hope to see you again on your next visit to the area.

10/10 (非常に良い)

Velda

2023 年 7 月に 3 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2023 年 7 月 25 日)
Thank you for taking the time to complete this survey. We are glad to see that you enjoyed your stay with us and we hope to see you again during your future visits to the area.

10/10 (非常に良い)

Bryan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff very friendly and helpful, AC was quiet and didn't blow across the bed, which is great. A few design issues such as the metal gong rim under the bed, and lack of reading lights. Very clean and quiet. Good breakfast. Great location. Nice brewery about 400 ft away, no need to cross road walking.
Robbie Goodman - Property Managerからの返信 (投稿日 : 2023 年 6 月 23 日)
Thank you for taking the time to complete this survey. I will inform our staff of your compliments. We are glad to hear that you enjoyed your stay. Thank you for staying with us and we hope to see you for future stays.

10/10 (非常に良い)

Tina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It is always a great place to stay, they even helped us get in our room a little earlier do to changing hotel/motel & we wasn’t going to be there until evening but needed to store food in fridge & get our stuff in the room. This is where we usually stay when we go to visit our son!! Nice & clean ❤️ we will be back!!!! Thanks for helping us out & being so kind & thoughtful.
2023 年 6 月に 2 泊滞在
Robbie Goodman - Property Managerからの返信 (投稿日 : 2023 年 6 月 14 日)
Thank you for taking the time to complete this survey. We are glad to hear that our staff was up to your standard in friendliness and accommodation. We do hope to see you again if you visit the area. Thank you!

8/10 (良い)

william

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was convenient, quiet, and everything we needed was right there.
2023 年 6 月に 2 泊滞在
Robbie Goodman - Property Managerからの返信 (投稿日 : 2023 年 6 月 13 日)
Thank you for taking the time to complete this survey. We are glad to hear that you enjoyed your stay with us and we hope that you visit us again during your next trip to the area.

6/10 (普通)

Todd

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This property is a renovated/remodeled property off the main street headed towards downtown Wilmington. Staff was nice and helpful about surrounding places to eat (Italian spot was very good). The breakfast was ho-hum but there is a Waffle House about 400 feet away. Beds were made of metal so very strange sounds getting in and out of bed. A decent QI property but nothing exciting.
2023 年 5 月に 2 泊滞在
Robbie - Property Managerからの返信 (投稿日 : 2023 年 6 月 1 日)
Thank you for taking the time to complete this survey. We were pleased to see that our stuff was up to your standard. We do hope that you stay with us again in the future.

10/10 (非常に良い)

Douglas、Dundee

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
All good!
2023 年 5 月に 1 泊滞在
Robbie Goodman - Property Managerからの返信 (投稿日 : 2023 年 5 月 31 日)
Thank you for taking the time to complete the survey. We are pleased to hear that you enjoyed your stay and we hope to see you again in the future.

8/10 (良い)

Teresa

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Like: Staff was very nice & accomodating. Breakfast was good & dining area clean. Beds were comfortable. Dislike: No towels in room. Smelled like cigarettes even tho it was a non smoking room--cleared after heat/ac unit was turned on. Floors were dirty at corners/baseboard areas. Suggest: Lamp needed on the bedside table.
2023 年 5 月に 1 泊滞在
Robbie Goodman - Property Managerからの返信 (投稿日 : 2023 年 5 月 31 日)
Thank you for taking the time to complete the survey. We do apologize for the lack of attention to detail on the condition of the floors. However, we are glad to hear that our staff was pleasant and beds were comfortable.