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Reviews of Palm Pacific Resort and Motel

3 out of 5
Palm Pacific Resort and Motel
413 Port Rd, Whangamata, Waikato

Reviews

9.6

Exceptional

Rating 10 - Excellent. 42 out of 57 reviews" "
Rating 8 - Good. 14 out of 57 reviews" "
Rating 6 - Okay. 0 out of 57 reviews" "
Rating 4 - Poor. 1 out of 57 reviews" "
Rating 2 - Terrible. 0 out of 57 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Briarley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from the staff was the highlight of the stay. Very friendly and helpful. This accommodation is in a very handy, central location.
Stayed 1 night in Apr 2024

8/10 Good

ken

Liked: Staff & service
Great location near the beach. Super amenities. Problem with small ants in kitchen
Stayed 1 night in Mar 2024

8/10 Good

Anna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was lovely. Easy walking distance to shops and restaurants. Pool was great and also spa. Check in was no fuss and easy. Grounds kept nice. Lovely cleaning staff. Negatives would be the noise if you are in a ground floor we had people talking and walking around above us 1am and 2am. And noise from pub out front but appart feom thay enjoyed our stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Garrick

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We decided at the last minute to add a detour to our trip and I'm so glad they had a room left; great facilities and on the main stretch where the restaurants, shops and beach are only a short walk. Owners are super friendly. Highly recommend.

10/10 Excellent

Tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great place handy to town
Stayed 1 night in Feb 2024

8/10 Good

Julie

Traveled with partner
Great having a hot tub and pool Location was good ,easy walking to town,bars and restaurants Unfortunately our room was next to the laundry: boiler house from which there was a bit of a hum Despite advising of late check in we received no communication prior to arrival and had to contact out of number to be advised of our room number
Stayed 3 nights in Feb 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
My only fault with the motel was the swimming pool as it has no shallow end, so therefore I was unable to touch the bottom they did have noodles to help keep you afloat. But there was at least 4 of us having to use them. I thought if I brought my grandchildren to stay, I would struggle to hold or play with them as the pool is too deep. I'm 5ft3. So not really short. haha. Thanks
Stayed 3 nights in Feb 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Kaylene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this lovely motel. Great customer service and beautiful grounds. We loved our room and really wish we had planned to stay longer. Thank you
Stayed 1 night in Feb 2024

4/10 Poor

Katherine

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Unfortunately the beds were not comfortable, no mattress topper so all the seams jutting through sheets. The shower was awful, a dribble, and only 2 of us had (short) hot showers. There was aircon in the lounge but not the bedrooms, and because the bathroom area is basically in the main area, and had no blinds, sleeping with the door open in order to not be stifling hot, meant sleeping in the light. There were no fans in the room. Overall pretty disappointed for the price.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with pool and hot tub

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, convenient place to stay!
Stayed 1 night in Dec 2023

10/10 Excellent

Jess

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely staff, comfortable clean room and just all around a great stay. Thanks very much!

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome accommodation option very conveniently located with easy walk to the centre of Whangamata. Well kept grounds and well maintained buildings. Warm, cost and quiet. Lovely pool and tennis court. Very affordable for good sized rooms. Would be great for a family event with something for everyone. Staff very nice and amenable.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lisa, Fort Mohave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent motel. We will definitely be back early next year.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The place is just on the end of the roadway with all the bars coffee shops and shops and only across the road to a beach access, all very handy. The place was also very clean with plenty of beds and extra blankets Will definitely stay again
Stayed 3 nights in Oct 2023

10/10 Excellent

JANET

Stayed 2 nights in Oct 2023

10/10 Excellent

William

Stayed 1 night in Oct 2023

8/10 Good

Scott

Liked: Staff & service, property conditions & facilities
Enjoyed our stay, clean quiet and the spa was a great way to unwind
Stayed 1 night in Aug 2023

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay we had a lot of fun!
Stayed 1 night in Mar 2023
Response from Grace on Mar 31, 2023
Hi Donna,Thank you for choosing to stay with us!We hope to see you here again :)

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness
The hop was 👍
Stayed 3 nights in Mar 2023

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, nice kitchen
Stayed 1 night in Mar 2023
Response from Grace on Mar 22, 2023
Thank you for your feedback :)

10/10 Excellent

Liza

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very clean, quiet in the evening and our room was very spacious. Also loved the pool would highly recommend 👌
Stayed 3 nights in Mar 2023
Response from Grace on Mar 22, 2023
Thank you for your feedback :) Take care

8/10 Good

Sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool area.
Stayed 3 nights in Feb 2023
Response from Sue on Feb 13, 2023
Hi Sue so pleased to hear you loved our pool area. It is very popular. More so with the rugged weather we have been having! Take care Sue and Kelvin

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay, could have stayed longer.
Stayed 1 night in Feb 2023
Response from Sue on Feb 10, 2023
Hi Kim so pleased to have you had an awesome stay. Shame you couldn't have stayed longer but you can always return! Kind regards Sue and Kelvin

10/10 Excellent

Priscila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
Great stay, polite guests and staff. We will come back.
Stayed 2 nights in Feb 2023
Response from Sue on Feb 10, 2023
Hi Priscila so pleased to hear you enjoyed your stay with us and enjoyed the other guests. Hope you will return one day. Kind regards Sue and Kelvin

10/10 Excellent

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position. Great facilities. Friendly helpful staff.
Response from Sue on Dec 29, 2022
Hi Suzanne many thanks for your feedback. We too think our facilities and location are great. Hope to see you again soon. Sue and Kelvin

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Sue on Dec 29, 2022
Hi Brent so pleased to hear your stay with us met your expectations. Many thanks for choosing to stay with us and we hope to see you again. Sue and Kelvin

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had booked appartment for my daughter for after wedding accommodation for herself - heavy rain around on the day - staff were accommodating and the acccommodation itself was more than adequate for our needs
Stayed 1 night in Nov 2022
Response from Sue on Nov 23, 2022
Hi Gary so pleased you and your family enjoyed our accommodation. It was heavy rain and so pleased the wedding was able to take place. Hope to see you again.Sue and Kelvin

10/10 Excellent

Gaynor

Stayed 3 nights in Oct 2022

10/10 Excellent

DONNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very nice room, catering for disabled. Waking distance to town and food places. Would dtsy herd sgain
Stayed 2 nights in Sep 2022
Response from Sue on Sep 24, 2022
Many thanks Donna for taking the time to place feedback. We're so pleased to hear you enjoyed your stay with us. We too think we are in a great location. Take care and look forward to seeing you again. Many thanks Sue and Kelvin

10/10 Excellent

Amy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay here! Kids especially loved the pool and facilities. Comfortable and clean. Super close to shops and cafes. Definitely will stay here again!
Stayed 1 night in Mar 2022

10/10 Excellent

Johannes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome accommodation
I was pleasantly surprised by the motel. Really neat place will definitely ba back
Stayed 1 night in Dec 2021
Response from Sue on Dec 22, 2021
Hi Johannes thanks for placing feedback on your stay with us. We're pleased everything met your expectations. We too think the complex is a pretty neat too. Look forward to seeing you again. Take care Sue and Kelvin

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean modern room
Stayed 1 night in Nov 2021
Response from Sue on Nov 24, 2021
Hi Natalie Thanks for taking the time to place a review of your stay with us. We're pleased to hear everything was to your expectation. Hope to see you again. Take care Sue and Kelvin

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whole stay was all good
Stayed 2 nights in Jul 2021
Response from Sue on Aug 1, 2021
Thanks for taking the time to place feedback. We are so pleased you enjoyed your stay with us. Hope to ee you again. Kind regards Sue and Kelvin

8/10 Good

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a short over night stay so didn't get to checkout pool, spa etc but everything else was awesome. Will definitely stay again
Stayed 1 night in May 2021
Response from Sue on Jun 2, 2021
Many thanks Debbie for taking the time to post a review of your stay with us. Hope to see you again soon. Kind regards Sue and Kelvin

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This motel was very close to restaurants, shops, etc
Stayed 2 nights in Mar 2021
Response from Sue on Mar 21, 2021
Hi thanks for taking the time to review your stay with us. We hope to see you again. Kind regards Sue and Kelvin

10/10 Excellent

Jo

Traveled with family
Liked: Cleanliness, room comfort
Great facilities- pool and tennis court were fabulous. Friendly staff and excellent units.
Stayed 1 night in Feb 2021
Response from Sue on Feb 17, 2021
Hi Jo many thanks for placing a review following your stay with us. We are so pleased to hear we met your expectations. We too think our pool and tennis court are fabulous. Take care Sue and Kelvin

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort was so handy to town and also the beach I would stay there again
Stayed 3 nights in Jan 2021
Response from Sue on Feb 6, 2021
Hi we are so pleased you enjoyed your stay. We love seeing returning guests! Kind regards Sue and Kelvin

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, room comfort
Great place for families
We were very pleased to stay at this motel. The facilities are really good for family and very close to town.
Stayed 4 nights in Jan 2021
Response from Sue on Feb 3, 2021
Hi David Many thanks for taking the time to place a review of your stay with us. We are so pleased you enjoyed your stay. Hope to see you again soon. Kind regards Sue and Kelvin

8/10 Good

Bridget, Papamoa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, spacious clean rooms. Pool and tennis court makes for enjoyable break away!
Stayed 1 night in Nov 2020
Response from Sue on Nov 22, 2020
Hi Bridget many thanks for taking the timer to post a review. Hope to see you again. Kind regards Sue and Kelvin

8/10 Good

Maria L

Liked: Cleanliness, room comfort
Best hotel on the main road
Palm Pacific hotel has improved a lot since we stayed there 7-8 years ago! We were pleasantly surprised on how clean and spacious the apartment was. I’d like to stay there again!
Stayed 3 nights in Oct 2020
Response from Sue on Oct 20, 2020
Hi Maria many thanks for the feedback and taking the time to place a review. We are so pleased you enjoyed your stay with us and look forward to seeing you again. Kind regards Sue and Kelvin

10/10 Excellent

A J

Stayed 2 nights in Oct 2020
Response from Sue on Oct 23, 2020
Hi many thanks for taking the time to review your stay with us. We are so pleased everything met your expectations. Hope to see you again. Kind regards Sue and Kelvin

8/10 Good

Nicki M

Traveled with family
Liked: Cleanliness, room comfort
Comfortable room, nice and warm. Friendly helpful staff. Location is great
Stayed 1 night in Jul 2020
Response from Sue on Sep 2, 2020
Hi Nicki many thanks for taking the time to review our complex. We are pleased you found your stay with us comfortable. Hope to see you again. Kind regards Sue and Kelvin

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities
Stayed 2 nights in Jul 2020
Response from Sue on Jul 16, 2020
Hi many thanks for taking the time to review your stay with us. We are so pleased we met your expectations. Hope to see you again. Kind regards Sue and Kelvin

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accomdations close to beach which is walking distance about quarter mile. would have liked more info on grocery stores in area.
Stayed 2 nights in Feb 2020
Response from Sue on Feb 24, 2020
Hi many thanks for taking the time to review our complex. We are in the process of updating our compendiums so will include your excellent idea about including more info about our grocery stores. Kind regards Sue and Kelvin

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place big swimming pool , tennis courts and great rooms close to town ..
Stayed 1 night in Jan 2020
Response from Sue on Feb 12, 2020
Hi many thanks for taking the time to write a review for when you stayed with us. We are so pleased you enjoyed our complex. Regards Sue and Kelvin

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Nice size kitchen and rooms. Good location close to town. Your website states all rooms have their own private plunge pool - that is not correct.
Stayed 1 night in Jan 2020
Response from Sue on Feb 24, 2020
Hi many thanks for taking the time to complete a review on your stay with us. The advertising we are aware of states we have a public and private spa on our complex. We will ensure it is clear that there is only one private spa. Kind regards Sue and Kelvin