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Reviews of Hotel-Restaurant Le Cigalon

3.5 out of 5
Hotel-Restaurant Le Cigalon
1 Rue de l'Ernz Noire, Waldbillig

Reviews

8.4

Very Good

Rating 10 - Excellent. 22 out of 59 reviews" "
Rating 8 - Good. 25 out of 59 reviews" "
Rating 6 - Okay. 8 out of 59 reviews" "
Rating 4 - Poor. 4 out of 59 reviews" "
Rating 2 - Terrible. 0 out of 59 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Xintong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, and great dinner. Close to the entrance of the walking route, highly recommended!
Stayed 2 nights in Jul 2023
Response from cigalon on Jul 31, 2023
merci

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from cigalon on Oct 15, 2022
merci

10/10 Excellent

Marc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from cigalon on Oct 18, 2022
merci

6/10 Okay

wim van der

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
uitstraling ligging
Stayed 3 nights in Sep 2021

4/10 Poor

Jeremy

Disliked: Staff & service
OK if your local. Terrible if your not.
OK if your local. Terrible if your not. Host discriminated against us as we were not local. Breakfast is not a buffet. For us it was one piece of ham one piece of cheese, one peice of brie, one egg and 2 slices of tomato and cucumber with bread... BETWEEN 2! And the best of it a tea bag with no hot water. on asking for more food this was reluctantly given to us one more piece of ham 2 pieces of cheese 1 slice of tomato. yet all the locals were offered large plates of food. Very rude and discriminating. And if you want 2 glasses of water at breakfast thats an extra 6 euros, but they will only tell you that at checkout. Very disappointing and aggravating. the most angering stay i have had. furious. This hotel is the polar opposite of value for money.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2021

10/10 Excellent

chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Gastgeber waren sehr freundlich und die Renovierung im EG wurde erstklassig Umgesetzt. Schöne Arbeit.
Stayed 1 night in May 2024
Response from cigalon on May 14, 2024
vielen Dank

10/10 Excellent

Nick

Stayed 1 night in Oct 2023
Response from cigalon on Oct 8, 2023
merci beaucoup

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fijn verblijf
Mooie locatie met een fijne kamer en lekker ontbijt. Avondeten is vrij duur en er zijn niet veel andere opties in de buurt.
Stayed 3 nights in Sep 2023
Response from cigalon on Oct 8, 2023
merci

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooi verzorgde kamers, stille omgeving, direct asn ronde 2 vsm heg mullertall trail. Klein dorp v 50 inwoners, weinig verder te beleven, super locatie voor zskrlijke ontmoetingen en wandelvakanties. Diner is redelijk geprijst en voldoende kwalitatieve keuze. Ontbijt is top!
Stayed 1 night in Sep 2023
Response from cigalon on Sep 30, 2023
merci

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from cigalon on Sep 30, 2023
merci

8/10 Good

walter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from cigalon on Sep 30, 2023
merci

6/10 Okay

Marit

Traveled with partner
Liked: Cleanliness, staff & service
Lekker gegeten in het bistrogedeelte van het restaurant. Handig aan de Müllerthal trail route. Ontbijt was ook lekker, maar waren regelmatig dingen op waar dan op moest wachten. Leuk dat er een balkon was bij de kamer. Kamer incl badkamer kunnen wel een opknapbeurt gebruiken.
Stayed 1 night in Aug 2023
Response from cigalon on Sep 30, 2023
merci

8/10 Good

Odo, Köln

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023
Response from cigalon on Aug 29, 2023
merci

6/10 Okay

Anja

Stayed 1 night in Aug 2023
Response from cigalon on Aug 10, 2023
merci pour votre commentaire

4/10 Poor

Fransen

Traveled with partner
Liked: Cleanliness, staff & service
Ontbijt was zwak en de bistro kwaliteits verhouding zwak.
Stayed 2 nights in Aug 2023
Response from cigalon on Aug 5, 2023
Bonsoirmerci pour votre avis, on a le restaurant gastronomique et une petite carte au bistro. Mais qu'est ce que manquait au buffet petit déjeuner? on a du Jambon, charcuterie, tomates, concombres, Fromage, œufs, yogourt, fromage blanc, salade de fruits, Melon, céréales de toutes sortes, petits pain, pain gris, croissants, pain au chocolat, pain au raisin, confitures, miel, chocolat à tartiner, Jus d'oranges, Jus mulitifruits........

8/10 Good

Jos

Liked: Cleanliness, staff & service
Wel wat verouderd maar netjes hotel. Badkamer en toilet zijn aan vernieuwing toe. Personeel is vriendelijk.
Stayed 3 nights in Jul 2023
Response from cigalon on Aug 5, 2023
merci pour votre avis

8/10 Good

Frank

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023
Response from cigalon on Jul 31, 2023
merci

6/10 Okay

Peter

Traveled with partner
Liked: Cleanliness, staff & service
Gedateerde maar schone kamers. Badkamer met oud bruin keramiek. Personeel is erg vriendelijk. Maandag en dinsdag zijn rustdagen en is het hotel eigenlijk dicht. Dit was bij boeking blijkbaar niet bekend.....Ontbijt in de eetzaal was niet mogelijk en een uitgekleed ontbijt werd een avond tevoren op de kamer gezet, wat een beetje raar is. Dit ontbijt werd echter niet op de rekening gezet en dat is dan wel weer netjes. Voor de overige dagen was het een prima ontbijt, waar je echter wel extra voor moet betalen. Op de dagen dat het hotel dicht was waren we de enige gasten en kregen we een sleutel van de voordeur. Je kunt dineren in het hotel, maar er is geen keuze en het is best prijzig en zal niet ieders smaak zijn. De 4 sterren vinden wij een beetje veel.
Stayed 5 nights in Jun 2023
Response from cigalon on Aug 5, 2023
merci, le lundi et mardi sont les jours de repos et le restaurant et le bistro sont fermé

8/10 Good

Symen

Stayed 2 nights in Jun 2023
Response from cigalon on Jul 31, 2023
merci

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

Willem

Traveled with partner
Liked: Cleanliness
- Breakfast time was too late. It is better to start breakfast at 07:30 than at 08:30. - At dinner we had to wait 20 minutes before our order was taken. 2 people in the service who made a fuss about 1 table of 11 guests. They had no overview. - Towels were clean but clearly needed to be replaced (many frays) * Very friendly service and everything was clean.
Stayed 3 nights in May 2023
Response from cigalon on May 22, 2023
merci pour votre commentaire, désolé mais maque de personnel on ne peut pas commencer plus tôt le petit déjeuner, et ce weekend d'assomption il y avait beaucoup de monde

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from cigalon on May 22, 2023
merci beaucoup

6/10 Okay

Sabine

Traveled with partner
Disliked: Property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Rita

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima en wik komen zeker terug.
Gezellig hotel. Gastvrij en heerlijke keuken.
Stayed 1 night in May 2023
Response from cigalon on May 22, 2023
merci beaucoup

10/10 Excellent

sonia

Stayed 1 night in May 2023
Response from cigalon on May 9, 2023
merci

8/10 Good

christine en Marc

Liked: Staff & service, amenities, property conditions & facilities
Alles was aanwezig kamers ruim maar wat verouderd maar proper.Eten was heerlijk ,ontbijt verzorgd . Personeel vriendelijk .
Stayed 1 night in Apr 2023
Response from cigalon on May 5, 2023
merci

10/10 Excellent

Laetitia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnifique, le repas était délicieux et l’accueil très chaleureux. Nous avons passé un très beau séjour
Stayed 2 nights in Apr 2023
Response from cigalon on Apr 11, 2023
merci beaucoup

8/10 Good

Bernard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'accueil et la sympathie.

8/10 Good

Gottfried

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Traumhaftes Essen im Restaurant
Stayed 1 night in Oct 2022
Response from cigalon on Oct 18, 2022
danke

8/10 Good

Iren, Neuss

Traveled with partner
Liked: Cleanliness, staff & service
Nice hotel with great food and excellent position to explore the entire country of Luxemburg
Stayed 2 nights in Oct 2022
Response from cigalon on Oct 15, 2022
merci

4/10 Poor

Kim

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Außen Hui … Innen 80Tiger - die Welt ist stehen ge
Außen Hui - innen - 80. Jahre. Die Zeit ist in den Zimmern und auf den Gängen stehen geblieben. Für 150€ pro Nacht absolut für uns nicht zu empfehlen. Teppich aus den 80zigern. Zwar gesaugt u Zimmer soweit sauber, aber alles alt und abgewohnt. Im ganzen Hotel und auf dem Zimmer riecht man das Essen. Die Küchentüre ist immer auf- es zieht durch das Hotel. Das Hotel rühmt sich für sein gutes Essen, aber beim Frühstück nur aufgebackene Brötchen. Wir würden nicht mehr dort übernachten.
Stayed 2 nights in Sep 2022
Response from cigalon on Oct 15, 2022
danke für den Komentar, wir haben das ganze Erdgeschoss renoviert 2019, Restaurant, Bistro, dann kam Covid 19 und konnten nichts mehr renovieren in den Zimmer, ausser neue Matratzen. Hoffentlich haben sie unsere ausgezeichnete Küche genossen.

10/10 Excellent

Matthias

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gastfreundliches Inhaber Ehepaar Exzellente Küche Tolle Umgebung
Stayed 1 night in Sep 2022
Response from cigalon on Sep 12, 2022
vielen Dank

10/10 Excellent

MARCO

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le restaurant et sympathie des serveurs
Stayed 1 night in Sep 2022
Response from cigalon on Sep 5, 2022
Merci

8/10 Good

Kathrin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Super schönes gemütliches Ambiente in einer herrlichen Wanderwelt.
Stayed 2 nights in Aug 2022
Response from cigalon on Aug 24, 2022
vielen Dank

6/10 Okay

Michiel

Stayed 2 nights in Aug 2022

10/10 Excellent

Pascale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Belle chambre, spacieuse, calme, nous avons dormi fenêtre ouverte. Literie très confortable. Personnel agréable et souriant. Très joli endroit, cadre verdoyant, forêt tout autour. Départ de nombreuses balades à pied ou à vélo ( vélo summer) . Office de tourisme sur place. Parc de jeux pour enfants très bien équipé.
Stayed 1 night in Aug 2022
Response from cigalon on Aug 11, 2022
merci beaucoup pour votre commentaire.au plaisir de vous revoir

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Das Hotel liegt perfekt beim Wandern auf dem Müllerthaltrail.Es gibt ein umfangreiches leckeres Frühstück, das Kraft für den Tag gibt und bequeme gute Betten für die müden Beine nach der Wanderung. Der Service ist aufmerksam und eine Wunde meiner Freundin wurde fürsorglich und hilfsbereit versorgt. Es fehlte an nichts und wir würden wiederkommen.
Stayed 1 night in Jul 2022
Response from Lecigalon on Aug 3, 2022
Hallo Danke für diese schöne Bewertung Wir freuen uns sie wieder hier begrüssen zu dürfen Mit besten Grüßen Das cigalon-Team

10/10 Excellent

Marleen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aantrekkelijke en ruime kamer, voldoende keuze bij het ontbijt, tip: gebruik thermosjes voor koffie en thee want eer je aan je 2de en 3de kop bent is de drank lauw tot koud. Vlakbij toerismebureau en start van vele wandelingen. Weinig dinermogelijkheden op wandelafstand. Mogelijkheid tot bestellen van lunchpakket voor daguitstappen: handig aangezien er geen winkels in de buurt zijn. Zeer vriendelijke en behulpzame uitbaatster.
Stayed 2 nights in Jul 2022
Response from cigalon on Jul 26, 2022
merci pour vos bons conseilles

8/10 Good

Bettina Lynn

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from cigalon on Jul 23, 2022
merci

8/10 Good

Rini

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Menu was heel beperkt
Stayed 3 nights in Jul 2022
Response from cigalon on Jul 23, 2022
Merci

8/10 Good

Christa

Traveled with group
Liked: Cleanliness, staff & service
Goed hotel. Wel tapijt in de kamer.Ontbijt goed,enkel vanaf 8.30u vind ik wel wat laat.Goed van eten maar niet uitgebreid van keuzes. Mooie locatie voor wandelingen.
Stayed 2 nights in Jun 2022
Response from cigalon on Jun 9, 2022
merci

10/10 Excellent

Rony

Stayed 1 night in May 2022

8/10 Good

wim

Stayed 3 nights in May 2022
Response from cigalon on May 25, 2022
merci, c'était un plaisir de vous revoir

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from cigalon on May 18, 2022
merci beaucoup

10/10 Excellent

Kettmann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unterkunft war gut,Essen ist excellent,Bedienung mega freundlich.Die Chefin nahm sich Zeit mit uns zu reden.Tierfreundlich.Gute Ambiente auch unter den Gästen.Kann es nur weiter empfehlen.
Stayed 2 nights in Apr 2022
Response from cigalon on May 18, 2022
Vielen Dank

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bezaubernd und Entspannend
Hervorragendes Essen, liebevoll und sehr hübsch, phantasievoll angerichtet.Das Frühstück war gut und bestach durch die leckeren selbstgemachten Marmeladen. Wir konnten direkt vom Hotel aus auf sehr schönen, fast wie verzauberten, Wanderwegen losgehen, die leider auch teilweise von Mountainbikern genutzt werden. Das Personal war überaus freundlich und aufmerksam. Die Lobby ist modern und großzügig eingerichtet, während die Zimmer und der Rest einen 80er 90er Jahre Charme versprühen. Aber alles sehr gepflegt und sehr sauber. Alles in Allem ein wunderbarer Kurzurlaub.
Stayed 2 nights in Apr 2022
Response from cigalon on May 18, 2022
Vielen Dank

8/10 Good

Wilko

Traveled with family
Liked: Cleanliness, room comfort
Best wel tevreden, ondanks de prijzen.
Prima hotel. Vriendelijke mensen. Keurige, ietwat gedateerde kamers. Naar mijn mening wat aan de prijzige kant voor wat er geboden wordt. Helaas wel merkbaar personeelstekort in de bediening. Ontbijtbuffet was voldoende maar werd (te) weinig aangevuld. Dat lag duidelijk aan de bezetting. Idem op het terras. Diner in de bistro was van goede kwaliteit, maar het is wel wat pretentieus om in deze ruimte geen frites bij een entrecote te willen serveren. Daarmee was de maaltijd kwalitatief goed, maar erg karig qua hoeveelheid. Dat de eigenaar 40 jaar geleden in een Michelin restaurant heeft gewerkt en dus een goede kok is, doet daar niets aan af.
Stayed 2 nights in Apr 2022
Response from cigalon on May 18, 2022
Bonjour, merci pour votre message, malheureusement on à pas de Friteuse dans la maison depuis 40 ans

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Service im Hotelrestaurant war einfach hervorragend
Stayed 2 nights in Apr 2022
Response from cigalon on May 18, 2022
Vielen Dank

6/10 Okay

Tom

Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 1 night in Mar 2022