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elaya hotel vienna city center

4.0 star property
Upscale hotel, walk to Stephansplatz
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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for elaya hotel vienna city center

Minibar, in-room safe, desk, laptop workspace
Exterior
Daily buffet breakfast (EUR 20 per person)
Free toiletries, hair dryer, towels
Superior Double Room | Minibar, in-room safe, desk, laptop workspace
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast available
  • Air conditioning
    Air conditioningAir conditioning
  • Room service
    Room serviceRoom service
  • Pet friendly
    Pet friendlyPet friendly
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Housekeeping
    HousekeepingHousekeeping

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
1010, Vienna, Wildpretmarkt 5
  • Popular LocationStephansplatz2 min walk
  • Popular LocationSt. Stephen's Cathedral3 min walk
  • Popular LocationVienna State Opera13 min walk
  • AirportVienna (VIE-Vienna Intl.)21 min drive

Most relevant reviews

ExperimentalCarousel

2/10 Terrible

This was a great hotel. Great staff; good size rooms; clean. Great location. Everything worked.
Natalie
Jun 4, 2024
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Room options

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, laptop workspace

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, laptop workspace

Superior Double Room

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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8.8 out of 10, Excellent, (1003)
The price is ￥22,907
per night
Jul 1 - Jul 2
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About the neighborhood

Vienna

Elaya hotel vienna city center is located in Innere Stadt, a neighborhood in Vienna, and is near a metro station. Vienna State Opera and Hofburg Imperial Palace are cultural highlights, and some of the area's notable landmarks include Belvedere and Ernst Happel Stadium. Schönbrunn Zoo and Urania are also worth visiting. Guests love the hotel's central location.
Visit our Vienna travel guideOpens in a new window

What's nearby

  • Stephansplatz - 2 min walk
  • St. Stephen's Cathedral - 3 min walk
  • Hofburg Imperial Palace - 6 min walk
  • Vienna State Opera - 13 min walk
  • Vienna Christmas Market - 15 min walk

Getting around

  • Stephansplatz U-Bahn - 5 min walk
  • Vienna Mitte Station - 14 min walk
  • Vienna International Airport (VIE) - 22 min drive

Restaurants

  • ‪Cafe-Restaurant Korb - ‬1 min walk
  • ‪Joma - ‬2 min walk
  • ‪Caffe a Casa - ‬2 min walk
  • ‪Eissalon Tuchlauben - ‬2 min walk
  • ‪Roberto American Bar - ‬2 min walk

About this property

elaya hotel vienna city center

Upscale hotel near Vienna State Opera
Close to Stephansplatz and St. Stephen's Cathedral, elaya hotel vienna city center provides amenities like dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and multilingual staff
  • An elevator, concierge services, and luggage storage
  • Smoke-free premises, a 24-hour front desk, and tour/ticket assistance
  • Guest reviews say great things about the central location and helpful staff
Room features
All guestrooms at elaya hotel vienna city center include comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Travel cribs, heating, and daily housekeeping

Languages

Arabic, Croatian, English, French, German, Hungarian, Italian, Russian, Serbian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 35 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 20 per person

Family friendly

  • Laundry facilities
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Wheelchair-accessible path to elevator

More

  • 100% renewable energy
  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk, lockbox

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Airport shuttle fee: EUR 45 per vehicle (one-way)
  • Nearby parking fee: EUR 35 per day (1312 ft away)
  • Pet deposit: EUR 0 per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Amadeus Hotel Wien
Amadeus Wien
Amadeus Hotel Vienna
Amadeus Vienna
Arthotel ANA Amadeus
Elaya Vienna City Center
elaya hotel vienna city center Hotel
elaya hotel vienna city center Vienna
elaya hotel vienna city center Hotel Vienna

Frequently asked questions

Is elaya hotel vienna city center pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a deposit of EUR 0 per stay. Service animals are exempt from fees.

How much does it cost to stay at elaya hotel vienna city center?

As of Jun 18, 2024, prices found for a 1-night stay for 2 adults at elaya hotel vienna city center on Jul 14, 2024 start from ￥25,707, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at elaya hotel vienna city center?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at elaya hotel vienna city center?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does elaya hotel vienna city center provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 45 per vehicle applies.

Where is elaya hotel vienna city center located?

Located in Innere Stadt, this hotel is within a 5-minute walk of Stephansplatz and St. Stephen's Cathedral. Hofburg Imperial Palace and Spanish Riding School are also within 10 minutes. Stephansplatz U-Bahn is 5 minutes by foot and Salztorbrücke Tram Stop is 6 minutes.

elaya hotel vienna city center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 387 out of 624 reviews" "
Rating 8 - Good. 190 out of 624 reviews" "
Rating 6 - Okay. 25 out of 624 reviews" "
Rating 4 - Poor. 15 out of 624 reviews" "
Rating 2 - Terrible. 7 out of 624 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Mana

Traveled with partner
Liked: Staff & service
Good location for getting around but not a good location if you like to have a peaceful sleep. My husband and I were woken at 6 am for two straight days due to loud construction sounds. Did not interact very much with the staff but they seemed nice.
Stayed 5 nights in Jun 2024

2/10 Terrible

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel. Great staff; good size rooms; clean. Great location. Everything worked.
Stayed 7 nights in May 2024

4/10 Poor

Kumar

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Very conveniently located to the city center, restaurants, attractions, shopping, etc. Staff was clueless and nothing worked, e.g., the hair dryer, the tablet, the phone, and the safe were all broken. When notifying the front desk they just shrugged and didn't know what to do. Hair dryer was replaced with one from the 1950's when health and safety wasn't an issue. It caught and ripped out large clumps of my partners hair (natural hair). The room had not been cleaned properly before our arrival and there were still crumbs on the table. 2 guests and they only provided 1 sleep package for the 2 nights (this is required because the noise from the road woke us at 7am). No VIP gift. The gentleman at front desk was extremely rude.
Stayed 2 nights in Jun 2024

10/10 Excellent

Arturo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean place. Everything is walking distance. All you need place. It was great
Stayed 2 nights in May 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service
Great location. Room was nice although ac went off every three hours or so. All staff whom we dealt with were very friendly.
Stayed 3 nights in May 2024

10/10 Excellent

Clark

Traveled with group
Liked: Cleanliness, staff & service, amenities
Thank you to the staff who were very helpful. The rooms are nice for the price and in a great location. There is some wear here and there but this is not a problem at all. Especially thank you to the young man who checked us in late at night when I’m sure he would rather be out enjoying his bank holiday!
Stayed 3 nights in May 2024

8/10 Good

Anusha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Friendly staff
Stayed 4 nights in May 2024

10/10 Excellent

KADER EMINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in May 2024

10/10 Excellent

M

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was great; room was spacious and cleaned regularly. Staff were helpful.
Stayed 5 nights in May 2024

10/10 Excellent

nel van

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leuk hotel op mooie locatie in de stad. Super ontbijt
Stayed 3 nights in May 2024