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Reviews of Nest Tulum

4 out of 5
Nest Tulum
Carretera Tulum- Boca Paila Km 9.5, Zona Hotelera, Tulum, QROO

Reviews

9.4

Exceptional

Rating 10 - Excellent. 49 out of 61 reviews" "
Rating 8 - Good. 6 out of 61 reviews" "
Rating 6 - Okay. 4 out of 61 reviews" "
Rating 4 - Poor. 1 out of 61 reviews" "
Rating 2 - Terrible. 1 out of 61 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Armando Romero

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and very welcoming! The property was beautiful and is located in a tropical beach setting. The rooms were clean and had air-conditioning. The breakfast which is included coffee, juice, fruit, and main dish was excellent! Having breakfast with an ocean view was so amazing! The only recommendation would be to add a more secure lock to the interior of the main room door. Overall, I would recommend this hotel and would return on my next trip to Tulum.
Stayed 4 nights in May 2024
Response from Armando on May 27, 2024
Dear Armando, thank you very much for taking the time to provide us with your feedback following your last stay at NEST Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 Excellent

Sadiya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property with stunning beach views just steps away! The staff is very warm and friendly. The rooms were beautiful and spacious. I would definitely recommend and stay again!
Stayed 5 nights in Apr 2024
Response from Sadiya on Apr 18, 2024
Dear Sadiya, thank you very much for taking the time to provide us with your feedback following your last stay at NEST Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 Excellent

Shanae

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After seeing all the wonderful reviews we wanted to try for ourselves, but the amazing staff exceeded our expectations. The property is on the nicer part of the Tulum resort area, with the clearest water! The beach was amazing, and it was walkable to a beautiful, refreshing cenote. We had a jungle room and loved the outside shower. We loved the cute little notes and complimentary things that the staff did to make our stay more enjoyable. Everyone was so nice and worked tirelessly to ensure our happiness and comfort, the food was amazing, and service was excellent! 10/10 all around, def the place to be if you like luxury and ecotourism.
Stayed 3 nights in Feb 2024
Response from Shanae on Feb 21, 2024
Dear Shanae, thank you very much for taking the time to provide us with your feedback following your last stay at NEST Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 Excellent

ronald

👍
Stayed 2 nights in Feb 2024
Response from Ronald on Feb 21, 2024
Dear Ronald, thank you for taking the time to leave us a review! We are delighted to know that you had a wonderful experience at NEST Tulum. Our ultimate goal is to make you happy, feel at home, and be carefree. We sincerely hope to have the opportunity to welcome you back at NEST Tulum in the future, where we aim to provide you with an exceptional stay and create truly memorable experiences.

10/10 Excellent

Jermaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Jermaine on Feb 21, 2024
Dear Jermaine, thank you for taking the time to leave us a review! We are delighted to know that you had a wonderful experience at NEST Tulum. Our ultimate goal is to make you happy, feel at home, and be carefree. We sincerely hope to have the opportunity to welcome you back at NEST Tulum in the future, where we aim to provide you with an exceptional stay and create truly memorable experiences.

10/10 Excellent

Dean

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, friendliest concierge, super friendly staff, great room, spot on restaurant, amazing beach, included cabanas, great bartender, stuff to walk to, plus things like AC in the room. Sunblock was provided (needed that), bug lotion was provided, but not needed; they burn the copal incense that seems to work real real well against bugs. Wasn't overpowering, just kinda smelled good. Could hear thump thump from nearby beach parties some nights... which end pretty much promptly at midnight, and that, heck yeah, was actually a good blend. Driving here after dark on Friday was an adventure, would possibly just take their shuttle in next time, and/or take a shuttle in and later get a scooter rental delivered or similar. This is basically the cut point where Tulum goes from party town to sedate beach; anything north, busier, anything more than 10m walk south, hoooo quiet. <3. Would book again/would recommend to friends, would also try their other properties. Didn't get to try the spa, but suspicion was yeah, it's likely good.
Stayed 6 nights in Jan 2024
Response from Dean on Jan 22, 2024
Dear Dean, thank you for taking the time to share your experience at NEST Tulum. I am particularly grateful for your compliments about our team. We are so fortunate to have a passionate and talented staff that understands that it's all about the guest. The ultimate goal for us is to make you happy, feel at home, and be carefree. We have since shared your note with the team and they thank you for the kind words. Best wishes.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was really nice, clean and comfortable. The staff are all very accommodating and helpful
Stayed 4 nights in Oct 2023
Response from Guest on Jan 22, 2024
Dear guest, thank you very much for taking the time to provide us with your feedback following your last stay at NEST Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 Excellent

FATEN, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, a little piece of paradise in Tulum. We stayed in a Garden Suite room, it had a 1 king and 1 queen beds. The interior is as good as the exterior, nicely curated and decorated, with a beautiful cozy balcony in the jungle. Great beach, location, good food & drinks options. The staff is super friendly & helpful. They packed us breakfast boxes & coffee to-go as we checked out at 7 am. I definitely recommend this hotel.
Stayed 4 nights in Nov 2023
Response from Faten on Nov 15, 2023
Dear Faten, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 Excellent

jamnisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Jamnisa on Oct 5, 2023
Dear Jamnisa, thank you for taking the time to leave us a review! We are delighted to know that you had a wonderful experience at NEST Tulum. Our ultimate goal is to make you happy, feel at home, and be carefree. We sincerely hope to have the opportunity to welcome you back at NEST Tulum in the future, where we aim to provide you with an exceptional stay and create truly memorable experiences.

10/10 Excellent

Rabiya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their concierge service was amazing, they were happy to help us with everything we needed and made great recommendations for restaurants to try. Moreover, the property’s own restaurant/bar is overlooking the beach so as soon as you enter the area in the morning for breakfast, breathtaking!
Stayed 4 nights in Sep 2023
Response from Rabiya on Sep 21, 2023
Dear Rabiya, thank you for taking the time to share your experience at NEST Tulum. I am particularly grateful for your compliments about our team. We are so fortunate to have a passionate and talented staff that understands that it's all about the guest. The ultimate goal for us is to make you happy, feel at home, and be carefree. We have since shared your note with the team and they thank you for the kind words. Best wishes.

10/10 Excellent

Valjento

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Valjento on Sep 6, 2023
Dear Valjento, thank you for taking the time to leave us a review! We are delighted to know that you had a wonderful experience at NEST Tulum. Our ultimate goal is to make you happy, feel at home, and be carefree. We sincerely hope to have the opportunity to welcome you back at NEST in the future, where we aim to provide you with an exceptional stay and create truly memorable experiences.

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cant say enough positive things about our time at Nest. Sandra was a wonderful host to get us acclimated. She had great suggestions and was helpful with bike use and restaurant reservations. The restaurant staff was on it. Coco & Maurito (?) were very attentive and sweet. The food was excellent. Ivan was truly "the Man". He pointed us in so many positive directions and really looked out for us having a great experience. Beds were comfortable. (we stayed in 2 different rooms for our stay) Rooms were very clean. Grounds were very well cared for and the Beach was superb. We didnt want to leave and would stay there again.
Stayed 6 nights in Aug 2023
Response from Christopher on Aug 29, 2023
Dear Christopher, thank you for taking the time to share your experience at NEST Tulum. I am particularly grateful for your compliments about our team. We are so fortunate to have a passionate and talented staff that understands that it's all about the guest. The ultimate goal for us is to make you happy, feel at home, and be carefree. We have since shared your note with the team and they thank you for the kind words. Best wishes.

10/10 Excellent

Sungho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Sungho on Aug 2, 2023
Dear Sungho, thank you for taking the time to leave us a review! We are delighted to know that you had a wonderful experience at NEST Tulum. Our ultimate goal is to make you happy, feel at home, and be carefree. We sincerely hope to have the opportunity to welcome you back at NEST in the future, where we aim to provide you with an exceptional stay and create truly memorable experiences.

10/10 Excellent

Mohit

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent, food included in atay was great, beach is on site and the water is warm and clear. Must stay!
Stayed 3 nights in May 2023
Response from Mohit on May 31, 2023
Dear Mohit, thank you for taking the time to share your experience at NEST Tulum. I am particularly grateful for your compliments about our team. We are so fortunate to have a passionate and talented staff that understands that it's all about the guest. The ultimate goal for us is to make you happy, feel at home, and be carefree. We have since shared your note with the team and they thank you for the kind words. Best wishes.

10/10 Excellent

Hassan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location and lovely staff! Would definitely come back!
Stayed 3 nights in May 2023
Response from Hassan on May 18, 2023
Dear Hassan, thank you very much for taking the time to provide us with your feedback following your last stay at NEST Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 Excellent

Kerri

Stayed 1 night in Apr 2023

8/10 Good

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, restful stay. Helpful concierge service. Outstanding beach bar where breakfast is served.
Stayed 8 nights in Mar 2023
Response from Lorraine on Apr 7, 2023
Dear Lorraine, thank you very much for taking the time to provide us with your feedback following your last stay at NEST Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 Excellent

Marcie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area, security made us feel safe and private, staff was very attentive and made experience more personal.
Stayed 3 nights in Mar 2023
Response from Marcie on Mar 30, 2023
Dear Marcie, thank you for taking the time to share your experience at NEST Tulum. I am particularly grateful for your compliments about our team. We are so fortunate to have a passionate and talented staff that understands that it's all about the guest. The ultimate goal for us is to make you happy, feel at home, and be carefree. We have since shared your note with the team and they thank you for the kind words. Best wishes.

10/10 Excellent

Carlos, Laredo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is unbeatable, we took a long trip and this beach was the best with a doubt , very peaceful and quiet. Perfect for relaxing, the night stars are amazing because of hotel’s location, staff is great. No luxuries, just what you need. Perfect get away
Stayed 2 nights in Jan 2023
Response from La Valise Staff on Feb 7, 2023
Dear Carlos, we really appreciate that you took the time to write this review. We are glad that you enjoyed your time with us! We are so happy to read that your stay reached your expectations and that you had the opportunity to enjoy all our facilities.Best regards

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with staff that really caters to you and responds instantly. Highly recommend
Stayed 3 nights in Aug 2022
Response from Nest Staff on Aug 30, 2022
Dear, we really appreciate that you took the time to write this review. We are glad that you enjoyed your time with us! We are so happy to find out your stay reached your expectations and that you had the opportunity to enjoy all our facilities.Best regards

10/10 Excellent

Andrew

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never nice and quiet. I’d love to come back and stay here. Staff is great. Emily at reception a joy to talk to and treats you wonderfully.
Stayed 2 nights in Aug 2022
Response from Nest Staff on Aug 22, 2022
Dear guest, thank you for taking the time to share your experience at NEST Tulum.I am particularly grateful for your compliments about our team. We are so fortunate to have a passionate and talented staff that understands that it's all about the guest. The ultimate goal for us is to make you happy, feel at home, and carefree. We have since shared your note with the team and they thank you for the kind words.Best wishes.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nest is a very special place, it offers a personal touch with access to the other hotels in the group so you get the best of all worlds, beach front and pool. The people who work there are so friendly and helpful, nothing is too much trouble for them.
Stayed 7 nights in Jul 2022
Response from Nest Staff on Aug 1, 2022
Dear guest, thank you for taking the time to share your experience at NEST Tulum. I am particularly grateful for your compliments about our team. We are so fortunate to have a passionate and talented staff that understands that it's all about the guest. The ultimate goal for us is to make you happy, feel at home, and carefree. We have since shared your note with the team and they thank you for the kind words. Best wishes.

10/10 Excellent

Spenser

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! We did a girls weekend for my birthday and Nest was just what we were looking for. When we first arrived the staff greeted us, asked if we needed anything, showed us around the property, served us a welcome drink, etc. If we ever needed anything or had any questions the front desk was there to help. The kindest and most helpful staff. They also decorated the room for my birthday and made my stay so special. I was hoping my flight would get cancelled so I could stay an extra day lol! I will definitely be coming back to Nest.
Stayed 4 nights in Jun 2022
Response from NEST Staff on Jul 15, 2022
Dear Spense, we really appreciate that you took the time to write this review. We are glad that you enjoyed your time with us! We are so happy to find out your stay reached your expectations and that you had the opportunity to enjoy all our facilities. Best regards

6/10 Okay

Marvin

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The front desk people were extremely nice and accommodating. The Tower 1 room was located in a very loud area (near staff and kitchen) and was not very private. This made the stay uncomfortable. The overall beach service staff was not very friendly or prompt (yet also insisted on paying tip above included service charge). Would have been a bonus if hotel created a vibe while relaxing on the beach (e.g Be Tulum or Nomade)
Stayed 7 nights in Jul 2022
Response from Nest Staff on Jul 18, 2022
Dear Marvin, Thanks so much for taking the time to leave us your comments. We are very sorry that your experience did not meet your expectations and really apologize about the noise coming from the kitchen located close to the room you stayed in. Our staff is well aware of the proximity of the rooms and this is something that we normally manage very well without generating disturbance for our guests. Our service staff should never be asking for tips as it goes against our policies. This will be investigated internally and the appropriate sanctions will be taken to make sure this stays an isolated case. As far as the ambiance is concerned, we specialize in creating a laidback, quiet, and peaceful barefoot experience, which is indeed quite different from the hotels that you’ve mentioned. We are again, very sorry that your experience was not to your liking and will keep on working hard to improve. Kind regards

10/10 Excellent

Rachel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service! Rooms were very spacious, staff was incredible and the free breakfast was actually several courses. I was blown away by the staff: they made us reservations, packed a lunch for the airport and scheduled a private yoga session for us. Nest also has several events for guests. Loved it!
Stayed 2 nights in Jun 2022
Response from NEST Staff on Jul 4, 2022
Dear Rachel, we really appreciate that you took the time to write this review. We are glad that you enjoyed your time with us! We are so happy to find out your stay reached your expectations and that you had the opportunity to enjoy all our facilities. Best regards

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect no frills beach get away
Perfect property for a long weekend get away. Located on the quite side of Tulum. Very attentive concierge and the property has all basics one needs to unwind
Stayed 1 night in Apr 2022
Response from Nest Staff on Apr 8, 2022
Dear Andrew, thank you for your fantastic feedback about your recent stay at NEST Tulum. It was a great pleasure welcoming you to Tulum. We are looking forward to welcoming you back soon! Best regards

10/10 Excellent

Jonah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022

10/10 Excellent

vincent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Staff is extremely attentive. They were knew who we were before arriving. All our request were fulfilled. Amazing property. Oscar, Leo, Lorena, Beatriz, Iker. The entire staff and front desk were wonderful
Stayed 1 night in Mar 2022
Response from NEST staff on Mar 25, 2022
Dear Vincent, we greatly appreciate you taking the time to share your positive feedback at NEST Tulum! I'm glad to hear you enjoyed your accommodations, amenities, and delightful options. We love to take every opportunity to make our guests' stay memorably enjoyable, so I'm delighted to hear Osar, Leo, Lorena, Beatriz, and Iker were able to provide such a great level of service for you. We look forward to welcoming you back soon!

10/10 Excellent

Mohita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a beautiful boutique hotel. Rooms are spacious and nicely done. Beach club is very lovely, breakfast was delicious.
Stayed 1 night in Feb 2022
Response from NEST staff on Feb 23, 2022
Dear Mohita thank you so much for taking the time to review your experience at NEST Tulum. It is fantastic for us to receive reviews like yours. We can't wait to have you back!

8/10 Good

Michael, Holland

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely helpful and friendly staff Location of the hotel was great, ocean front Very annoying was wedding at the property which ruined mood of the hotel, as weddings party was loud and took over the whole hotel for two days. Guests should be informed before they arrive
Stayed 3 nights in Feb 2022
Response from NEST Manager on Feb 23, 2022
Dear Michael, many thanks for taking the time to review NEST Tulum. I am sad to read that although you enjoyed the staff and location, the rest of your experience was not up to your expectations for which I would like to offer my sincerest apologies. Following your comments, I will be personally addressing these issues with the team to ensure that we provide a 5-star experience to all our guests.

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Break from the Snow
The entire staff was great and very attentive. The property is a perfect size with a great beach and beach beds. The outdoor bar and eating are was very welcoming with a beautiful view of the beach. The breakfast was a highlight for us. The property is located in the quieter area that is closer to the nature reserve (south). It was an easy walk and/or bike ride to many great places to eat. The bikes were free and in good shape. A really great stay for us. We will be back.
Stayed 4 nights in Jan 2022
Response from NEST staff on Feb 16, 2022
Dear Erik, thank you so much for taking the time to review your experience at NEST Tulum. It is fantastic for us to receive reviews like yours. We can't wait to have you back!

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, amazing hotel, excellent service. Can’t wait to return!
Stayed 3 nights in Jan 2022
Response from NEST staff on Jan 22, 2022
Dear Tanya, thank you so much for taking the time to share your experience with us!

8/10 Good

Victoria, Ossining

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jungle environment, very comfortable room and bed, beautiful beachfront with access steps away. Bathroom and room lighting dim
Stayed 4 nights in Sep 2021
Response from NEST staff on Oct 9, 2021
Dear Victoria, thank you for taking the time to write this review and express your point of view. We will take your comments into account. Best regards.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible. They were genuinely warm and welcoming and concerned for the welfare of their hotel guests. I loved our garden suite room with 2 beds and a loft and the included daily breakfast was actually incredibly tasty.
Stayed 4 nights in Jun 2021
Response from NEST staff on Jul 9, 2021
Dear guest, thank you for taking the time to share your experience at NEST Tulum. I am particularly grateful for your compliments about our team. We are so fortunate to have a passionate and talented staff that understands that it's all about the guest. The ultimate goal for us is to make you happy, feeling at home, and carefree. We have since shared your note with the team and they thank you for the kind words. Best wishes.

10/10 Excellent

Verified traveler

Stayed 3 nights in Aug 2020
Response from NEST staff on Jun 22, 2021
Thank you so much for this excellent score! We hope to see you soon!

8/10 Good

Jordan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super chill
Great place to stay. Very boutique and quiet. Def ecoish.
Stayed 2 nights in Apr 2021
Response from NEST staff on Jun 3, 2021
Dear Jordan, we are glad to hear you enjoyed your stay at NEST. Thanks for checking us out and taking the time to share. Hope to see you again if you're ever back in town!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful and in a great location. Service and food was great as well. The problem was that our room was the furthest from the beach and was very noisy. I would make sure to request a room close to the beach to avoid this.
Stayed 3 nights in Apr 2021
Response from NEST staff on May 18, 2021
Dear guest, thank you for taking the time to share your experiencie with us! We are very sorry we did not fully met your expectations and we all hope you can give us a second chance in order to give you a true NEST experience. Best regards.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from NEST staff on Apr 26, 2021
Thank you so much for this amazing score!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel. Next door to Nomade and Malca... Great restaurants all around... Yet you’re in your own private little sanctuary at NEST. The staff are fantastic as well!!! Can’t recommend this place enough.
Stayed 4 nights in Mar 2021
Response from NEST staff on Apr 5, 2021
Dear guest, we really appreciate that you took the time to write this review, and we are so glad that you enjoyed your time with us! It would be a pleasure to see you next time!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect honeymoon getaway. Remote enough to avoid the large crowds in Tulum Beach but close enough to outstanding restaurants, cenotes, and the ruins. The hotels staff was excellent and friendly, and the complimentary breakfast was the finest I ever had.
Stayed 6 nights in Mar 2021
Response from NEST staff on Apr 2, 2021
We really appreciate that you took the time to write this review, and we are so glad that you enjoyed your time with us! I will make sure to pass on your comments to the team, this will make them proud and keep them motivated to provide genuine attention. It would be a pleasure to see you next time! Warm regards.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NEST is a small intimate property. The attention to detail from the rooms, property, food & drinks is excellent. Would stay again and would recommend.
Stayed 2 nights in Mar 2021
Response from NEST staff on Mar 8, 2021
Dear guest, so glad to hear you enjoyed your stay with us. Thanks for checking us out and taking the time to share. Hope to see you again if you're ever back in town!

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I immediately had to check out I was disappointed in the hotel
Stayed 3 nights in Feb 2021
Response from NEST staff on Mar 1, 2021
We are sorry to read that you did not enjoy your experience at NEST Tulum. Hope we have a second chance to change your mind in the future. Kind regards.

10/10 Excellent

Verified traveler

Stayed 3 nights in Dec 2020
Response from NEST staff on Jan 7, 2021
¡Gracias por tu excelente puntaje!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful! Would recommend for a quiet getaway
The staff made our stay extremely comfortable. They had what’sapp for easy communication and helped arrange transportation and reservations. Quaint property, Very clean and simple luxury suitable for the area. Great for a quiet getaway.
Stayed 2 nights in Oct 2020
Response from Guillaume Robert, GM on Dec 14, 2020
Hola! We really appreciate your comments, and we are happy to read that you had a nice stay with us. At Nest, we aim to make guests feel in their own little piece of paradise, and we are thrilled that you felt that way. We hope to welcoming you back soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2020

10/10 Excellent

Jquintero, Colombia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was really nice, the service is outstanding. The people that work at this place really love their job and try to always make sure you are happy in your stay. The hotel is right in front of the beach which it makes it even cooler. The only cons of this hotel is that they turn off the air conditioning during the day 9am-6pm without air , making the room extremely hot. Once they fix this and listen to the customers regarding the air, this will be a perfect affordable hotel to stay in Tulum.
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcome and helpful. The rooms were clean with beautiful decor! Loved the natural simplicity theme!
Stayed 3 nights in Sep 2020

6/10 Okay

Nastya, Los Angeles

Liked: Cleanliness, staff & service
Disliked: Amenities
Good quiet small hotel. Staff at the bar is awesome, housekeepers and reception not so much. Clean, cute, but no amenities but there are larger hotels nearby
Stayed 6 nights in Aug 2020

10/10 Excellent

Jenna, New York

Traveled with group
Liked: Cleanliness, staff & service, amenities
We had the best experience staying at Nest. Great location, perfect beach area and an amazing staff. Everyone was so nice and helpful - Victor, Emanuel and Carlos really mad our trip memorable. Thank you thank you!!
Stayed 4 nights in Jul 2020