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Reviews of L'Auberge du Lac Saint-Pierre

4 out of 5
L'Auberge du Lac Saint-Pierre
10911, Notre-Dame Ouest, Trois-Rivieres, QC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 336 out of 530 reviews" "
Rating 8 - Good. 145 out of 530 reviews" "
Rating 6 - Okay. 36 out of 530 reviews" "
Rating 4 - Poor. 8 out of 530 reviews" "
Rating 2 - Terrible. 5 out of 530 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Feymar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Pretty view of the lac. Property is renovated, rooms are ample and clean. I would recommend this property. Summer time should be fun here
Stayed 1 night in May 2024

10/10 Excellent

Maysa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The auberge is amazing , we have a place dow the water is 10/10 , the only dow was the bath and shower like others auberge the urine smell, a least one time a month wash with javel the curtains and the bath ever changed client , is just a suggestion! Overall I was very satisfied, the front desk was so nice , no problem with English my French is broken but I was very pleased with the effort of the staff 100 thanks
Stayed 2 nights in May 2024

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

mickael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super séjour en bord du lac saint pierre!
Stayed 2 nights in May 2024

10/10 Excellent

Chun Xia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quite, very friendly.
Stayed 1 night in May 2024
Response from Anne-Sophie Vigneau on May 20, 2024
Glad you liked it! ;)

8/10 Good

louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor area was lovely
Stayed 1 night in May 2024
Response from Anne-Sophie Vigneau on May 20, 2024
Thank you for your kind words. :)

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Anne-Sophie Vigneau on May 20, 2024
Merci et au plaisir. :)

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice front desk staff
Stayed 1 night in May 2024
Response from Anne-Sophie Vigneau on May 20, 2024
Thank you for staying with us! :)

10/10 Excellent

Samantha Jane Lynn

Room was clean and comfortable
Stayed 1 night in May 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady at reception, Alex, was particularly helpful. As there was no elevator she kindly helped my special needs’ son and me upstairs with our luggage and later came up to the room to help me connect with cable on the television. I really appreciated her help.
Stayed 2 nights in Apr 2024
Response from Anne-Sophie Vigneau on Apr 17, 2024
Thank you for the kind words! :)

2/10 Terrible

Jonathan

Disliked: Staff & service
Staff horrible
Stayed 1 night in Mar 2024
Response from Anne-Sophie on Mar 19, 2024
Bonjour Monsieur,il est sur que si vous avez une attitude agressive et non respectueuse envers les membres du personnels, ceux-ci prendrons les moyens à leur disposition pour que vous quittiez l'établissement.Bonne journée

10/10 Excellent

Mary Alice

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Anne-Sophie Vigneau on Mar 21, 2024
Merci d'avoir séjourné à l'Auberge du Lac St-Pierre. :)

10/10 Excellent

Stephane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Anne-Sophie Vigneau on Mar 21, 2024
Merci et au plaisir. :)

10/10 Excellent

Guillaume

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Anne-Sophie Vigneau on Mar 21, 2024
Nous sommes bien heureux que votre séjour vous aie plu!

10/10 Excellent

Meriem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Anne-Sophie Vigneau on Mar 21, 2024
Merci, en espérant vous recevoir de nouveau.

6/10 Okay

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
The walls are very thin and it’s very noisy if people are talking outside the room or even people above the room and other noises during the night .
Stayed 1 night in Feb 2024
Response from Anne-Sophie Vigneau on Mar 21, 2024
Thank you for your comment. We transfered your comment to the appropriate department

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, kind staff, beautiful location
Stayed 1 night in Feb 2024
Response from Anne-Sophie on Mar 5, 2024
Thank you for your stay. Hope to see you soon again.

10/10 Excellent

Jose

Stayed 2 nights in Jan 2024
Response from Anne-Sophie Vigneau on Mar 21, 2024
Merci et au plaisir! :)

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle emplacement pres du fleuve aurait besoin d'un peu d'amour mais en général c'est propre et un tres bon service.
Stayed 1 night in Jan 2024
Response from Anne-Sophie on Mar 5, 2024
Merci de votre visite, au plaisir de vous revoir :)

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super belle auberge avec du personnel accueillant En plus il y a un spa et un super beau lobby notre chambre avait une belle grande douche et vu sur le fleuve
Stayed 1 night in Jan 2024
Response from Anne-Sophie on Mar 5, 2024
Nous sommes biens heureux que votre séjour vous aie plu! :)

6/10 Okay

Rejean, Murrells Inlet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevators isn’t the best option for older people to carry their luggage to the third floor
Stayed 1 night in Dec 2023

10/10 Excellent

Catherine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
très bel aménagement dans la cour arrière avec vue sur le lac Saint-Pierre
Stayed 1 night in Nov 2023

6/10 Okay

luanne

Traveled with family
Liked: Cleanliness, staff & service
My daughter loved the bedroom in the loft. Best hotel ever!
Stayed 1 night in Oct 2023
Response from Anne-Sophie Vigneau on Nov 1, 2023
Thank you for your stay.

10/10 Excellent

Lailla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Anne-Sophie Vigneau on Oct 19, 2023
Merci de votre visite, au plaisir! :)

10/10 Excellent

Steeve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Anne-Sophie Vigneau on Oct 19, 2023
Merci de votre séjour, au plaisir de vous y revoir! :)

10/10 Excellent

Sophia

Stayed 1 night in Oct 2023
Response from Anne-Sophie Vigneau on Oct 19, 2023
Merci, à la prochaine! :)

2/10 Terrible

Richard

Stayed 1 night in Oct 2023
Response from Anne-Sophie Vigneau on Nov 1, 2023
N'hésitez pas à nous contacter pour tous commentaires dont vous voulez nous faire part!

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views and spacious room
Beautiful grounds and views of the lake. Here is a beach on the lake you can hike on. Room was large and staff friendly.
View of lake from grounds
Stayed 1 night in Sep 2023
Response from Anne-Sophie Vigneau on Oct 19, 2023
We are glad that you liked it here.

10/10 Excellent

Dave

Stayed 1 night in Sep 2023
Response from Anne-Sophie Vigneau on Nov 1, 2023
Merci et au plaisir! :)

10/10 Excellent

Todd J.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting on the St. Lawrence River. Close to town but seemingly in the country. Rough slog up three stories with luggage with mo elevator. Very French with fantastic food.
Stayed 2 nights in Sep 2023
Response from Anne-Sophie Vigneau on Sep 28, 2023
Thnak you for your stay! :)

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception team was unbelievably helpful!
Stayed 1 night in Sep 2023
Response from Anne-Sophie Vigneau on Sep 28, 2023
Thank you for your kind words. :)

10/10 Excellent

Heike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, tranquil property with beautiful grounds and excellent staff
Stayed 2 nights in Sep 2023
Response from Anne-Sophie Vigneau on Sep 28, 2023
We are glad that you liked it here. :)

6/10 Okay

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Anne-Sophie Vigneau on Sep 28, 2023
Merci et au plaisir! :)

6/10 Okay

pascal

Disliked: Staff & service
Très bel endroit sur le bord du lac. Par contre service déficient. La première nuit, les draps étaient mal installés et nous avons très mal dormi. Le lendemain avant-midi je vais à la réception pour demander qu'on refasse le lit. Réponse: on a pas le temps aujourd'hui.
Stayed 2 nights in Sep 2023
Response from Anne-Sophie Vigneau on Sep 28, 2023
Merci de votre visite. Nous ferons un suivi avec le département concerné.

10/10 Excellent

Eric

Stayed 1 night in Sep 2023
Response from Anne-Sophie Vigneau on Sep 28, 2023
Thnak you for staying here! :)

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great room overlooking the river. Clean, comfortable, quiet but didn't use the pool or hot tub due to the length of time we were there. Disappointed that breakfast was not available nor was the restaurant open for dinner, as we were looking forward to that, so we found other restaurants in town for that.
Stayed 1 night in Aug 2023
Response from Anne-Sophie Vigneau on Sep 28, 2023
Thnak you for your stay.

8/10 Good

Paul

Traveled with partner
Liked: Staff & service
No dinning options the night we stayed there. Surprising for a 4 star property.
Stayed 1 night in Aug 2023
Response from Anne-Sophie Vigneau on Sep 28, 2023
We sure hope to have enough staff to open the restaurant every day soon! :)

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdoor pool and hot tub with view of the lake and an accessible beach to walk. Fine dining was fantastic!
Stayed 1 night in Aug 2023
Response from Anne-Sophie Vigneau on Sep 28, 2023
Thank you for your kind words. :)

10/10 Excellent

susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.Beautiful grounds and pool.Very convenient to dining,shopping .Staff pleasant and helpful.
Stayed 1 night in Aug 2023
Response from Anne-Sophie Vigneau on Sep 28, 2023
We are very happy that you liked your stay! :)

8/10 Good

Mary

Liked: Cleanliness, staff & service
The hotel was nice. It was a bit dated but in a lovely spot. There is no restaurant available on the night we were there so we drove 20 minutes to find something.
Stayed 1 night in Aug 2023
Response from Anne-Sophie Vigneau on Sep 28, 2023
We hope that you can enjoy our restaurant next time you stay here.

10/10 Excellent

Danys

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2023
Response from Anne-Sophie Vigneau on Aug 17, 2023
Merci et au plaisir! :)

6/10 Okay

Naomi

Stayed 2 nights in Aug 2023
Response from Anne-Sophie Vigneau on Aug 19, 2023
Merci et au plaisir! :)

8/10 Good

Lynn, Mountain Home

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stopped here on our way to Quebec city for a night. The inn is a little dated, but the staff and restaurant were so nice, helpful and cheerful. Our room was spacious and clen, if a little dated. We would definitely recommend the restaurant. Had a lovely dining experience.
Stayed 1 night in Jul 2023
Response from Anne-Sophie Vigneau on Aug 17, 2023
We are glad that you liked it here! :)

10/10 Excellent

Michael I

Stayed 1 night in Aug 2023
Response from Anne-Sophie Vigneau on Sep 28, 2023
Thnak you, looking forward to see you here again! :)

10/10 Excellent

Mindy

Stayed 2 nights in Jul 2023
Response from Anne-Sophie Vigneau on Sep 28, 2023
Thank you for your stay! :)

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Auberge agréable. Chambre propre et confortable. Mais bruyante: bruit fort du frigo, sons provenant des pas et de l’utilisation de la salle de bains par les utilisateurs de la chambre au-dessus, échanges entre les personnes dans le couloir, …
Stayed 1 night in Jul 2023
Response from Anne-Sophie Vigneau on Aug 3, 2023
Merci de votre visite! Nous avons des bouchons à la disposition des clients à la réception. N'hésitez pas à en faire la demande.

8/10 Good

Phillis

Traveled with partner
Liked: Cleanliness, staff & service
This is a very pretty property. The dining room for dinner wasn't open when we stayed there. The Breakfast was very mediocre. Our room, faced the river and was very roomy. We only stayed for one night while on the way to the Blueberry trail. Parts of the hotel are a little tired and other parts are done it looks like may have been fixed up.
Stayed 1 night in Jul 2023
Response from Anne-Sophie Vigneau on Jul 14, 2023
Thnak you for your stay! :)

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Anne-Sophie Vigneau on Jul 20, 2023
Merci et au plaisir!

10/10 Excellent

Chantal

Stayed 1 night in Jul 2023
Response from Anne-Sophie Vigneau on Jul 20, 2023
Merci et au plaisir de vous revoir!

10/10 Excellent

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old trees surrounding the property and nice access to the water
Stayed 2 nights in Jul 2023
Response from Anne-Sophie Vigneau on Jul 7, 2023
Thank you for your stay! :)