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Reviews of Ochanomizu Hotel Shoryukan

3.5 out of 5
Ochanomizu Hotel Shoryukan
3-24-9 Kanda Ogawamachi, Chiyoda-ku, Tokyo, Tokyo-to

Reviews

9.2

Wonderful

Rating 10 - Excellent. 167 out of 251 reviews" "
Rating 8 - Good. 65 out of 251 reviews" "
Rating 6 - Okay. 16 out of 251 reviews" "
Rating 4 - Poor. 1 out of 251 reviews" "
Rating 2 - Terrible. 2 out of 251 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jacob

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, would stay again.
Incredibly friendly staff, for that I give a 10/10 review.
Stayed 1 night in Oct 2023
Response from H.Tanaka,receptionist on Nov 1, 2023
Thank you very much for your stay with us and wonderful comment !If you have another chance to visit Tokyo again,would you please consider staying with us.We look forward to seeing you again!Sincerely,H.Tanaka,receptionist

10/10 Excellent

Rui

Stayed 4 nights in Jul 2023
Response from Tanaka receptionist on Aug 3, 2023
Thank you very much for your stay and high rating.If you have any chance to visit Tokyo,would you please stay at us again.We are looking forward to seeing you here in Tokyo.Sincerely,H.Tanaka,receptionist

10/10 Excellent

Gem

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a tranquil place to stay. We were greeted well and accommodated just as any person should be treated despite being a foreigner with limited Japanese speaking abilities. They made us feel at home and respected. The facilities in this hotel was beautiful and clean. It remains to be very quiet and relaxing. They offer free breakfast in a Japanese styled presentation. It saved us time to think of places to eat as there are not many options of food that are walkable within 30 mins. There is some fast food and cafes but not really what we are looking for while immersing in the Japanese culture. Now my favorite part is the private outdoor bath. It seema they have some essential oil added like green tea or some sort but my lord it was outstanding. For a quick stay at the akebono room it was awesome !
Stayed 3 nights in Apr 2023
Response from H.Tanaka,receptionist on May 12, 2023
Thank you very much for your stay and wonderful comment! We are pleased to hear that you enjoyed and felt relaxed in our hotel.Our English skill is also limited and now we are trying to polish it. Not only language skill but also manner are we trying to improve.we learned the manner and hospitality from former generation and arranged to meet present needs.The hotel is located even in the central of Tokyo, but the surrounding is relatively quiet because we don't face a main road.Your room faces a small square. You may have felt relaxed all the more. A week before you stayed cherry blossoms were full bloom and now we enjoy azalea flowers from breakfast cafeteria.As you mentioned, it is difficult to find Japanese breakfast except for chained restaurants opening 24 hour.Our breakfast is served in Japanese style with a bowl of rice and miso soup. A side dish changes everyday so as that guests staying for days could enjoy our foods. We really hope that guests have best start of the day with our breakfast ! We have only 2 rooms with an outdoor bath and these days the rooms are getting more and more popular.So it is becoming harder and harder to reserve them for several straight days.You are so lucky that the wooden bath was renewed just a few months ago. The relaxing aroma is not essential oil but natural fragrance from the wood.If you have chance to visit Tokyo again, would you please stay us again. We are always welcoming you from the bottom of our hearts.Thank you again and have nice days.Best regard.H.Tanaka,receptionist

8/10 Good

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed for one night but it was clean and the staff was very friendly despite my coming in very late in the evening for check-in.
Stayed 1 night in Apr 2023
Response from H.Tanaka,receptionist on Apr 27, 2023
Thank you very much for your stay and comment!If you have another chance to visit Tokyo again, would you please use our hotel.We are always welcoming you with open arms.Best regards.

10/10 Excellent

Noreen Rose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is very homey. i love the surroundings, quite and peaceful and staff is very kind. we had the room with the onsen for 3 nights and we love it. it is quite big for regular size onsen. it is wooden and is very clean, they put an aroma scent to make it more relaxing. while sitting at the veranda with your hot green tea, overlooking at the pink cherry blossom tree. my kids and i are all tempted to walk down to the community park to take a picture of the flowers. it was the most beautiful sakura tree that blossoms at this time. they also have a massage chair located at the basement. which is very nice after a long day of walking. everything is just perfect to this place.
Stayed 1 night in Apr 2023
Response from H.Tanaka,receptionist on Apr 27, 2023
Thank you very much for your stay and comment!Iam sorry for being late for my reply.You were so lucky that you stayed at us on the time of full bloom of cherry blossom and there are only a few days of full bloom in a year. At the same time, you happened to be able to stay at the same room for 3nights.We are pleased to hear that you could enjoy our facilities like public bath or massage chairs.If you have chance to visit Tokyo again, would you please consider staying at our hotel.We are always welcoming you with open arms!Sincerely yours.

6/10 Okay

Miho

Liked: Cleanliness, staff & service, property conditions & facilities
It rained and the hotel owner gave me an umbrella. I was greatful.
Stayed 1 night in Feb 2020
Response from Receptionist, Norio Mori on Feb 28, 2020
Thank you so much for staying with us. You don't need to say ' grateful'. It's a part of our jobs We are looking forward to seeing you again.

10/10 Excellent

Shiyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! 相当棒的一家酒店！
Great hotel! I really enjoyed my stay there. I booked a single Japanese-style room, and it was indeed a bit small but very clean and cozy and has everything I needed. The staff spoke good conversational English and were quite friendly! One staff member even spoke Chinese. The location is also great, only 5-minute walk away from a subway station. The breakfast was delicious. Loved the omelette! 相当棒的一家酒店！虽然单人间比较小，但是该有的东西都有，而且非常干净和温馨。酒店服务人员都非常友好，然后会说英文，有一位甚至还会中文。地点也不错，距离附近的地铁站走路大概5分钟。推荐买个早餐，挺好吃的，尤其是omelette。
Stayed 2 nights in Jan 2020
Response from Receptionist, Norio Mori on Jan 16, 2020
Thank you so much for staying with us. We would like to show our appreciation to you in place of Tanaka who can speak Chinese. As you mentioned in your feedback, our location is very close to the subway and JR. We are so happy to hear that you love our omelette. We are looking forward to seeing you again here at our hotel. We welcome to you whenever you come badk to Tokyo.

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very conveniently located, just a short walk away from a subway station, many restaurants, and a convenience store. The hotel was very nice and very clean and the breakfast was a great way to start my day before exploring Tokyo. The price is very reasonable for how conveniently located it is. But what really will make me go back to this hotel the next time I go to Japan was their staff. The hotel staff was exceptional. They went above and beyond to be polite, helpful, and accommodating throughout my whole stay. I can't give every member of their staff enough praise for how amazing they were and how much better they made my stay.
Stayed 3 nights in Sep 2019
Response from Receptionist, Norio Mori on Oct 15, 2019
Thank you so much for staying with us. And we appreciate your wonderful comment. When you come back to Tokyo, please stay at our hotel as your base to explore Tokyo again. We are looking forward to seeing you again.

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019
Response from Receptionist, Norio Mori on Sep 25, 2019
Thank you so much for staying wiith us. We hope you will be back to our hotel soon.

10/10 Excellent

Sina, Toronto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The indoor onsen is great for relaxing after your flight and its open through the night! The rooms are very clean and the location is good to be close to central Tokyo, a little walk to the closest subway station. Very friendly staff that can help you out with places to visit.
Stayed 1 night in Aug 2019
Response from Receptionist, Norio Mori on Aug 31, 2019
Thank you so much for staying with us. And we thank you for posting your wonderful comment,too. As you mentioned in the comment, our location is close to each of subway station and JR OCHANOMIZU-station. Every station is within around 7 minites and it is very easy access. We are looking foward to seeing you again.

8/10 Good

shawanluck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Receptionist, Norio Mori on Aug 21, 2019
Thank you so much for staying with us. We welcome to you whenever you come back to our hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem in the ochanomizu, Tokyo
This is our 3rd stay here. Simple and minimalist type of the hotel give us what we need. It is pretty small, but it is Tokyo... our family of 4 normally stay Japanese style room. Love this place!! Staff is super friendly and 5 star service!!
Stayed 2 nights in Jul 2019
Response from Receptionist, Norio Mori on Jul 30, 2019
Thank you so much for staying with us and we also thank you for a wonderful comment. We wish we will be a gem to you when you will be back to our hotel in the future.

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019
Response from H.Tanaka,receptionist on Jul 9, 2019
Dear Valued guest Thank you very much for your stay and high evaluation. If you have another chance to visit Tokyo, please use our hotel again. We are always welcoming you. Sincerely yours.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean place in convenient location. The basement ryokan experience was nice
Stayed 2 nights in Apr 2019
Response from Receptionist, Norio Mori on May 4, 2019
Thank you so much for staying with us. We appreciate you about your wonderful comment. And we hope this experience of your stay will be unforgettable to you. Next time you comet to Tokyo, please come back to our hotel. We welcomet to you at any time.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Receptionist, Norio Mori on Apr 1, 2019
Thank you so much for staying with us. And thank you to give us high score. We would like to see you again at our hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Fantastic and friendly staffs! Love the massage chair in the lounge outside the hot spring!
Stayed 1 night in Mar 2019
Response from Receptionist, Norio Mori on Apr 1, 2019
Thank you so much for staying with us. I am so happy to hear that you tried our free massage chair in the basement floor lounge. We welcome to you whenever you come back to our hotel. Thank you.

10/10 Excellent

Peter

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff are very friendly and helpful. Japanese style breakfast are awesome. Location in prime region, 6-10 min walk to 3 different subway, very convenient to most touristy site. Highly recommended.
Stayed 2 nights in Mar 2019
Response from Receptionist, Norio Mori on Apr 1, 2019
Thank you so much for staying with us. We are so grateful to hear that you like our Japanese breakfast which is served from '7:00 to 9:30 every morning. And our location is so convenient to go anywhere in Tokyo as you mentioned in your comment. We are so looking forward to seeing you again at our hotel. Thank you.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The check in was prompt. I arrived early and they checked my bag while I went sight seeing. Room ready when I returned. Take advantage of the bath house down in basement. There is laundry there too. Very quiet area, close to transportation and with in 30 min walk to Imperial Gardens. Safe at any time of day or night. Good breakfast too
Stayed 2 nights in Mar 2019
Response from Receptionist, Norio Mori on Mar 27, 2019
Thank you so much for staying with us.And we also thank you for your wonderful comment. When our guests arrive so early before our check-in time, 15:00, we store the luggage and we bring them into the room until they will be back to the hotel. And as you mentioned in your comment, our location is so safe and it is also convenient to go to SHINJYUKU,SHIBUYA ,ASAKUSA , UENO and TOKYO STATION. We would like to see you again at our hotel. We welcome to you at any time. Thank you.

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2018
Response from Receptionist, Norio Mori on Dec 29, 2018
Thank you so much for your stay. And we appreciate you that you gave us a high score. Please let us know if you need something such as humidifer.or battery charger. We are looking forward to seeing you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
The stay was lovely and the staffs were very attentive. Location is convenient and I enjoyed my stay there.
Stayed 2 nights in Oct 2018
Response from Receptionist, Norio Mori on Nov 14, 2018
We thank you for your very wonderful comments about us. As you noted, location is very convenient and easy access to UENO & ASAKUSA, SHINJUKU, SHIBUYA, JR TOKYO STATION. We are looking forward to seeing you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and cool.There was a public bath, so I was able to relax.
Stayed 1 night in Oct 2018
Response from Receptionist, Norio Mori on Nov 14, 2018
Thank you so much for your comment and your stay. Our public bath you took is bigger than the one in the room and opens from 15:00 to 9:00 am in the next morning. I guarantee it can make the guests more relax.

10/10 Excellent

Adam

Highly recommended as a foreigner
I don't usually review hotels on here, but this place is exceptional. Great Japanese-style experience, attentive staff who speak enough English to get by, and great facilities. Onsen (traditional spa/bath) is lovely, Japanese-style breakfast was great, room was traditional and very adequate for my needs. Highly recommended as a foreigner who speaks no Japanese and wanted somewhat of a traditional Japanese experience. ~10 min. walk to the Metro.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, small but wellappointed rooms located close to good public transport.
Stayed 3 nights in Jul 2018

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay
Breakfast was simply great. Staff were very kind and caring.
Stayed 1 night in Jun 2018

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a quiet neighborhood.
Staff were very friendly. Other than some marks on the walls (probably from guest luggage hitting the walls), the room was clean and in good condition. The room had good amenities including a laptop, printer, fridge, hair dryer, toiletries. The hotel has an indoor spring, but we didn't see it or use it. Breakfast was included (Rice, miso, egg) and was delicious. Overall a nice experience, would stay again.
Stayed 1 night in May 2018

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and value.
I enjoyed my 6 day stay very much. Although my room was small, it was very comfortable was always kept clean. The bathroom was well equipped with everything in perfect working condition and great water pressure in the sink and shower. The staff was always available to help and recommend places to visit and eat. The breakfast was always excellent with a combination of western and Japanese food. The location is in a quite part of the city, but within walking distance to lots of restaurants, coffee shops and a few different metro stations. This a great value for the price.
Stayed 6 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked this hotel. Not much in the area but a quick walk to Ochanomizu, it's quaint and simple.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maika'i (Well done!)
We loved this place. The staff made us feel like we were staying in their home. We were always greeted with a smile and a bow. We stayed in a room for 4 & our children are 15 & 17 so it was very tight. We were truly only there to sleep so it was perfect. The breakfast in the morning was an added benefit because there aren't many breakfast options in the nearby area and not because of the location. I'm told most Japanese people have breakfast at home so there isn't a demand for breakfast restaurants like we Americans are accustomed to. We experienced this lack in Osaka in a high end hotel chain and in Kyoto as well.
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
What a great hotel. Awesome location, super friendly staff!!! The floor mats were a little too thin for me, but no one else in our family minded it. They folded easily to make more space in our room. It was within walking distance to some major attractions and a nice neighborhood.
Stayed 3 nights in Jun 2017

10/10 Excellent

Kwong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japanese style room.
Friendly Staffs, even walk to us to the recommend resturant.
Stayed 2 nights in Jun 2017

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet convenient onsen close to imperial palace
Within walking distance of ochanomizo station (though no escalator/elevator in station for luggage while renovating station in 2017). Easy walk to imperial gardens. Excellent hot breakfast with western eggs. Onsite manmade onsen was great for a soak. Super quiet. Helpful staff. Would stay here again

10/10 Excellent

Jonathan, california, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in great area
This hotel is about perfect. Clean, great price, Great staff. No complaints and I would absolutely stay here again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Small but comfortable room with clean amenities. Complimentary breakfast is a plus and staff were helpful with requests

10/10 Excellent

Charlie, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in central location
The hotel was very good value for money - situated in a nice central location in Tokyo near to the Imperial Palace and many metro stations. It was easy to navigate to with my phone and my map app! Most of the staff spoke surprisingly good English and were very courteous and helpful towards me every day. I felt well cared for. They asked if I wanted to room changed every day, which is something most Western hotels don't even mention. Breakfast was included with my room and was a new experience for me - rice, egg, soup and a selection of vegetables each day. The Japanese do not eat breakfast normally, so this was a nice bonus for me as a Westerner to start my day. I stayed in a Western-style room (they also offer Japanese-style with the furniture close to the floor) which was small, which is expected in Tokyo, but was comfortable for one person. The facilities provided were good and even included some free pajamas to wear if and when you choose the public bath which is located in the basement of the hotel. I did not use this so I cannot comment on it. Overall the experience was very pleasant and I was felt to feel very welcome.
View of hotel

10/10 Excellent

Charlie, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel for Westerners in central location
The hotel was very good value for money - situated in a nice central location in Tokyo near to the Imperial Palace and many metro stations. It was easy to navigate to with my phone and my map app! Most of the staff spoke surprisingly good English and were very courteous and helpful towards me every day. I felt well cared for. They asked if I wanted to room changed every day, which is something most Western hotels don't even mention. Breakfast was included with my room and was a new experience for me - rice, egg, soup and a selection of vegetables each day. The Japanese do not eat breakfast normally, so this was a nice bonus for me as a Westerner to start my day. I stayed in a Western-style room (they also offer Japanese-style with the furniture close to the floor) which was small, which is expected in Tokyo, but was comfortable for one person. The facilities provided were good and even included some free pajamas to wear if and when you choose the public bath which is located in the basement of the hotel. I did not use this so I cannot comment on it. Overall the experience was very pleasant and I was felt to feel very welcome.
View of hotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel !
Excellent hotel. Good location (7 mins walk from JR station). Great and very helpful staff. Good breakfast and affordable price. As a bonus, a great jazz club in the evenings.

10/10 Excellent

family of 4, southern California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for experiencing and exploring.
Hotel was great. We had a traditional room with the mats on the ground. Mats were really comfortable. Probably 200 restaurants within walking distance. 1 mile to Imperial Palace, museums, shopping, transportation and Parks. Staff was super friendly and we will stay here again on our next trip.

10/10 Excellent

Albert, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I highly recommend and will stay there again.
Stayed for three nights. Left our luggage on Sunday when leaving for Kyoto but did not check in until Thursday. Luggage waiting in room upon return. The Jimbocho area is great for book lovers which was minutes away. Fax and printing machine in room. Room a little small but we were essentially there for sleeping. Breakfast a little light.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is small but comfortable, clean, and quiet. Staff is helpful. Near the train station, 10 min walk. the amenities area good including Japanese breakfast, and bathhouses.

10/10 Excellent

Akos, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem
A really nice little hotel. First time it is a little hard to find, because it is not like the bigger hyped hotels, which are usually on a main road, or in a busy area. But, that's why it is much more quite, than those ones. Transportation is really good, 3 metro stations are in a 5min walking distance (what I mainly used is the Shin-Ochanomizu /Chiyoda line/ and the Ogawamachi /Shinjuku line/), so not to hard reach with them the main attractions. Staff very friendly, breakfast was good (japanese style breakfast). The room was nice (japanese style A non-smoking), a little bit small, but still comfortable.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slow life traveling.
Very nice & wonderful place to stay. Close to Metro subway and The Imperial Palace by walking. Love this place.

10/10 Excellent

Grace, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly hotel staff, nice public bath as well. Breakfast was ample and good. Neighbourhood has numerous used bookstores

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My home away home in Tokyo
Shoryukan is such a gem in the middle of Tokyo's well regarded academic and business district. But it is tucked away in a quiet neighborhood to promise you a good sleep. Throughout my three-day stay, the staff took great care of my needs with impeccable attention that is impossible in large chain hotels. I liked their idea of serving small (but delicate and delicious) portion of breakfast as it ensures minimum wastes (of course you can ask for another bowl of rice and miso soup etc. if needed more). The public bath and rest area in the basement are also pretty comfortable. The only downside is its smallness of single room -- I took a peek of twin rooms when cleanings are going on, and they appear to be sufficiently large, though. In any case, the hotel was so cozy that I wanted to extend my stay, but unfortunately all the single rooms were already booked. Now Shoryukan is definitely one of my top list in Tokyo hotels.

10/10 Excellent

Tim, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a great location
We very much enjoyed staying at this hotel. The staff was wonderful. Our room was spacious by Japanese standards, and very quiet. The location is central and within walking distance to both subway and rail lines. We would definitely recommend this hotel to others.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice cozy hotel in a quiet location, excellent hotel staff and breakfast. Love the hot spring.

10/10 Excellent

Wendy & Arbie, South Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find ! Clean modern rooms, excellent service
What a great find: lovely hotel with 'traditional' communal bath, Japanese breakfast included but rooms have modern facilities, separate toilet & shower. Large flatscreen tv. Wifi in room (yay!) Communal Japanese bath downstairs (male/female separated). Staff speak reasonable English and are incredibly helpful - lent us umbrellas on a rainy day, printed out maps for local area. Hotel is easy walking distance from Ochanomizu Station, which is 2 stops on Chuo Rapid (Orange) Line from Tokyo in one direction and Shinjujku the other way. Easy walking distance to Akihabara and to Imperial Palace Gardens. Baggage storage available. Highly recommended.

8/10 Good

Alexandra, Arizona, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpectedly lovely.
Lovely hotel. Staff made it a true pleasure to stay here. - they were wonderfully helpful about holding onto our luggage when we checked in early. Breakfast was excellent. Good WiFi as well. It was more of a business hotel than a couples' hotel, but we were very comfortable and found the business amenities helpful in planning the rest of our trip. Laundry facilities were available, as well as other useful travel services. Would absolutely stay here again. Not difficult to reach the metro station, it's just around the corner and very handy to the city.

10/10 Excellent

Bo Wo, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep you warm in Japan
Very good hotel with comfort and clean condition, Very nice front desk as well.

10/10 Excellent

jan, brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great staff and atmosphere
this is a small hotel in a chill part of town with a terrific, attentive staff. they serve a delicious japanese breakfast and were quick to offer options when the featured meal was something I couldn't eat. the rooms are small but not by Tokyo standards, and very well laid out, and well insulated from cross noise from other rooms. A really well-designed place. The common rooms have a jazz theme and there was always some interesting chill music playing at breakfast. The staff was just the best - when I thought I'd lost my credit card, I went up and searched my room - by the time I'd come back downstairs they'd already called the hotel in Nikko that I'd just stayed at to be sure I'd not left it there. Checked if I needed my room made up each day, or just an extra towel; booked my taxi to Tokyo Station with timing advice to be sure I made my bus: and also kept my bag for me while I was in Nikko for three days so that I could travel light with just a backpack. I highly recommend this hotel and would stay there again in a heartbeat.

10/10 Excellent

sal, friendswood Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with an onsen
Excellent hotel with a very friendly staff. Great experience and has a very nice onsen