In-room safe, free WiFi, bed sheets

Reviews of MONday Apart UENO-SHIN-OKACHIMACHI

4 out of 5
MONday Apart UENO-SHIN-OKACHIMACHI
1-27-11 Higashiueno, Taito-ku, Tokyo, Tokyo

Reviews

9.4

Exceptional

Rating 10 - Excellent. 118 out of 170 reviews" "
Rating 8 - Good. 42 out of 170 reviews" "
Rating 6 - Okay. 7 out of 170 reviews" "
Rating 4 - Poor. 1 out of 170 reviews" "
Rating 2 - Terrible. 2 out of 170 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Trinkey, Honolulu

Traveled with family
Liked: Cleanliness, amenities
Room is not clean , air cleaner is full of dust , washing machines has a smell ….
Stayed 5 nights in May 2024
Response from MONday Apart Ueno-Shinokachimachi Front Desk on May 17, 2024
Thank you very much for choosing MONday Apart Ueno-Shinokachimachi. Thank you again for taking time out of your busy schedule to give us your feedback.We sincerely apologize for any inconvenience caused. We will work hard to ensure that this does not happen again in the future.We hope that you will consider using our hotel again when the opportunity arises.MONday Apart Ueno Shin-Okachimachi Front Desk

10/10 Excellent

Judy, Honolulu

Liked: Cleanliness, property conditions & facilities
Nice quiet residential area, feel like an local.
Stayed 18 nights in Apr 2024
Response from MONday Apart Ueno-Shinokachimachi Front Desk on May 17, 2024
Thank you very much for visiting MONday Apart Ueno Shin-Okachimachi.Thank you also for taking time out of your busy schedule to write a review.We always try to keep the hotel clean and we make every effort to welcome our guests in a clean condition.Your compliments encourage all of our employees to provide better service.We will continue to strive for customer satisfaction in the future.We hope you will have another opportunity to visit us again.All of us at MONday Apart look forward to serving you again.MONday Apart Ueno Shin-Okachimachi Front Desk

10/10 Excellent

Audrey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very professional and helpful, the room was clean and well stocked with everything we needed. Loved the Japanese bath tub ! The location is perfect for shopping, trains, taxi's. Highly recommend this establishment and will stay again.
Stayed 5 nights in May 2024
Response from MONday Apart 上野新御徒町  on May 13, 2024
Thank you very much for visiting MONday Apart Ueno Shin-Okachimachi.Thank you also for taking time out of your busy schedule to write a review.We always try to keep the hotel clean and we make every effort to welcome our guests in a clean condition.Your compliments encourage all of our employees to provide better service.We will continue to strive for customer satisfaction in the future.We hope you will have another opportunity to visit us again.All of us at MONday Apart look forward to serving you again.MONday Apart Ueno Shin-Okachimachi Front Desk

10/10 Excellent

Yongwen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really good apartment with fantastic facilitues/appliance
Stayed 4 nights in Apr 2024
Response from MONday Apart 上野新御徒町 フロント on May 8, 2024
“Thank you very much for visiting MONday Apart Ueno Shin-Okachimachi.Thank you also for taking time out of your busy schedule to write a review.We always try to keep our hotel clean and we make every effort to welcome our guests in a clean condition.Your compliments encourage all of our employees to provide better service.We will continue to strive for customer satisfaction in the future.We hope you will have another opportunity to visit us again.All of us at MONday Apart look forward to serving you again.MONday Apart Ueno Shin-Okachimachi Front Desk”

10/10 Excellent

Lucas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thank you for a great stay.
Stayed 6 nights in Apr 2024
Response from MONday Apart Ueno-Shinokachimachi Front Desk on Apr 12, 2024
Thank you very much for visiting MONday Apart Ueno Shin-Okachimachi.Thank you also for taking time out of your busy schedule to write a review.We always try to keep the hotel clean and we make every effort to welcome our guests in a clean condition.Your compliments encourage all of our employees to provide better service.We will continue to strive for customer satisfaction in the future.We hope you will have another opportunity to visit us again.All of us at MONday Apart look forward to serving you again.MONday Apart Ueno Shin-Okachimachi Front Desk

10/10 Excellent

bhargav

Stayed 2 nights in Apr 2024
Response from MONday Apart Ueno-Shinokachimachi Front Desk on May 2, 2024
Thank you very much for choosing MONday Apart Ueno-Shinokachimachi. Thank you again for taking time out of your busy schedule to give us your feedback.We are very honored that you were satisfied with your stay at our hotel.We will continue to strive for your satisfaction in the future.We hope you will have another opportunity to visit us again.All of us at MONday Apart are looking forward to seeing you again.

10/10 Excellent

Michelle

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A lovely place to stay! My only complaint would be the cleaning, which happened very late in our stay and just seemed to reset what we'd set up (we had to remake the futon afterwards). But the hotel is very comfortable, the staff are friendly and kind, and the location is great.
Stayed 4 nights in Apr 2024
Response from MONday Apart Ueno Shin-Okachimachi Front Desk on Apr 7, 2024
Thank you for staying at MONday Apart Ueno-Shinokachimachi.We sincerely apologize for any inconvenience caused during your stay.We are very honored that you were satisfied with your stay at our hotel.Our staff is very pleased to hear your compliments.Your compliments encourage all of our employees to provide you with better service.We will continue to strive for your satisfaction in the future.We will discuss with the staff in charge of cleaning with regard to improvement measures to prevent similar incidents from occurring in the future.We look forward to welcoming you back to our hotel if you ever stay in Japan again.

10/10 Excellent

Ben

Liked: Property conditions & facilities
Nice
Stayed 4 nights in Mar 2024
Response from MONday Apart Ueno-Shinokachimachi Front Desk on Apr 4, 2024
Thank you very much for choosing MONday Apart Ueno-Shinokachimachi. Thank you again for taking time out of your busy schedule to give us your feedback.We are very honored that you were satisfied with your stay at our hotel.We will continue to strive for your satisfaction in the future.We hope you will have another opportunity to visit us again.All of our employees look forward to serving you again.

10/10 Excellent

eliana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here 7 nights. Such a perfect location away from the crazy crowds yet convenient enough to get to everything fast. So clean. Spacious by Japanese standards for sure. Perfect for me, my husband and 2 sons.
Stayed 7 nights in Mar 2024
Response from MONday Apart Ueno-Shinokachimachi Front Desk on Apr 2, 2024
Thank you very much for visiting MONday Apart Ueno Shin-Okachimachi.Thank you also for taking time out of your busy schedule to write a review.We always try to keep the hotel clean and we make every effort to welcome our guests in a clean condition.Your compliments encourage all of our employees to provide better service.We will continue to strive for customer satisfaction in the future.We hope you will have another opportunity to visit us again.All of us at MONday Apart look forward to serving you again.MONday Apart Ueno Shin-Okachimachi Front Desk

10/10 Excellent

Kelcey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious room for 2 adults and 1 child (age 9). The kitchenette was well stocked, so it was easy to cook/prepare dinner after a long day of adventures/exploring (Maruetsu supermarket not too far away). Perfect location...easy walk to multiple subways, safe/walkable streets, and extremely quiet. Loved having a washer/dryer in the room and detergent was available at the front desk. We stayed 4 nights and highly recommend!
Stayed 4 nights in Mar 2024
Response from MONday Apart Ueno Shin-Okachimachi Front Desk on Apr 1, 2024
Thank you for your inquiry.Thank you for staying at MONday Apart Ueno Shin Okachimachi.We always try to keep our hotel clean and strive to welcome our guests in a clean condition.Your compliments encourage all of our employees to provide better service.We will continue to make every effort to satisfy our guests.If you ever stay in Japan again, we hope you will consider using our hotel.MONday Apart Shin-OkachimachiFront desk

10/10 Excellent

andres, Toronto

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Near all the mayor subway and train station connections. A few minutes walk from everything you need.
Stayed 5 nights in Mar 2024
Response from MONday Apart 上野新御徒町  on Mar 17, 2024
Thank you very much for visiting MONday Apart Ueno Shin-Okachimachi.Thank you also for taking time out of your busy schedule to write a review.We always try to keep the hotel clean and we make every effort to welcome our guests in a clean condition.Your compliments encourage all of our employees to provide better service.We will continue to strive for customer satisfaction in the future.We hope you will have another opportunity to visit us again.All of us at MONday Apart look forward to serving you again.MONday Apart Ueno Shin-Okachimachi Front Desk

8/10 Good

Tyler C

Stayed 6 nights in Feb 2024
Response from MONday Apart Ueno Shin-Okachimachi Front Desk on Mar 25, 2024
Thank you very much for choosing MONday Apart Ueno-Shinokachimachi. Thank you again for taking time out of your busy schedule to give us your feedback.We are very honored that you were satisfied with your stay at our hotel.We will continue to strive for your satisfaction in the future.We hope you will have another opportunity to visit us again.All of our employees look forward to serving you again.

10/10 Excellent

Gongming

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from MONday Apart 上野新御徒町  on Jan 27, 2024
Thank you very much for visiting MONday Apart Ueno Shin-Okachimachi.Thank you also for taking time out of your busy schedule to write a review.We always try to keep the hotel clean and we make every effort to welcome our guests in a clean condition.Your compliments encourage all of our employees to provide better service.We will continue to strive for customer satisfaction in the future.We hope you will have another opportunity to visit us again.All of us at MONday Apart look forward to serving you again.MONday Apart Ueno Shin-Okachimachi Front Desk

10/10 Excellent

SANG HYUN

Traveled with family
Stayed 4 nights in Jan 2024
Response from MONday Apart 上野新御徒町  on Jan 17, 2024
Thank you very much for choosing MONday Apart Ueno Shin Okachimachi.Thank you also for taking time out of your busy schedule to write a review.We always try to keep our hotel clean and we strive to welcome our guests in a clean and tidy condition.Your compliments are an encouragement to all our employees and will lead to better service.We will continue to strive for customer satisfaction in the future.We look forward to welcoming you again.All of our employees look forward to welcoming you again.MONday Apart Ueno Shinokachimachi Front desk

10/10 Excellent

Kathryn

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from MONday Apart 上野新御徒町  on Jan 17, 2024
Thank you very much for choosing MONday Apart Ueno Shin Okachimachi.Thank you also for taking time out of your busy schedule to write a review.We always try to keep our hotel clean and we strive to welcome our guests in a clean and tidy condition.Your compliments are an encouragement to all our employees and will lead to better service.We will continue to strive for customer satisfaction in the future.We look forward to welcoming you again.All of our employees look forward to welcoming you again.MONday Apart Ueno Shinokachimachi Front desk

8/10 Good

WEN ZHAO

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
very good value
Stayed 3 nights in Jan 2024
Response from MONday Apart Ueno-Shinokachimachi on Jan 8, 2024
Thank you very much for visiting MONday Apart Ueno Shin-Okachimachi.Thank you also for taking time out of your busy schedule to write a review.We always try to keep the hotel clean and we make every effort to welcome our guests in a clean condition.Your compliments encourage all of our employees to provide better service.We will continue to strive for customer satisfaction in the future.We hope you will have another opportunity to visit us again.All of us at MONday Apart look forward to serving you again.MONday Apart Ueno Shin-Okachimachi Front Desk

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Our room can sleep 4 adults with 2 Twin Beds and 1 Twin Bunk Bed. The room is actually small for 4 adults. We use the washer/dryer everyday but the entire cycle last 4 hour on each load. The AC wasn't comfortable and made me stuffy nose. We had to turn off the AC most of the time although it was cold outside. The staffs were not as friendly as the staffs in the hotels I stayed in Japan. I asked for an extra pillow but they told me they couldn't offer extra pillows. One staff told me that I couldn't store my luggage after the checked out. But I did see other guests were allow to leave their luggages at the lobby after the checked out. I chose this hotel because the room can accommodate 4 people, but I won't stay at this place in future.
Stayed 4 nights in Dec 2023
Response from MONday Apart Ueno-Shinokachimachi Front Desk on Jan 22, 2024
Thank you very much for choosing MONday Apart Ueno-Shinokachimachi. Thank you again for taking time out of your busy schedule to give us your feedback.We apologize for any inconvenience you experienced during your stay. We will provide appropriate guidance to our staff and make every effort to prevent similar incidents from occurring in the future. We hope that you will consider using our hotel again when the opportunity arises.

8/10 Good

Michelle

Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2023
Response from MONday Apart Ueno-Shinokachimachi Front Desk on Jan 5, 2024
Thank you very much for staying at Monday Apart Ueno Shin-Okachimachi.We are glad to hear that you were satisfied with our accommodation.If you would like to give us a reason for your high evaluation, it would be an encouragement to our staff.We hope you will have another opportunity to stay with us again.We look forward to serving you again.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
Nvr stay again
Stayed 1 night in Dec 2023
Response from MONday Apart Ueno-Shinokachimachi Front Desk on Dec 20, 2023
Thank you very much for choosing MONday Apart Ueno-Shinokachimachi. Thank you again for taking time out of your busy schedule to give us your feedback.We apologize for any inconvenience you experienced during your stay. We will provide appropriate guidance to our staff and make every effort to prevent similar incidents from occurring in the future. We hope that you will consider using our hotel again when the opportunity arises.

8/10 Good

Louis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good and polite staff
Stayed 1 night in Dec 2023
Response from MONday Apart Ueno-Shinokachimachi Front Desk on Dec 20, 2023
Thank you very much for choosing MONday Apart Ueno-Shinokachimachi. Thank you again for taking time out of your busy schedule to give us your feedback.We are very honored that you were satisfied with your stay at our hotel.We will continue to strive for your satisfaction in the future.We hope you will have another opportunity to visit us again.All of our employees look forward to serving you again.

8/10 Good

michael

Traveled with family
Stayed 4 nights in Dec 2023
Response from MONday Apart UENO SHIN OKACHIMACHI Front desk on Dec 11, 2023
Thank you very much for choosing MONday Apart Ueno-Shinokachimachi. Thank you again for taking time out of your busy schedule to give us your feedback.We are very honored that you were satisfied with your stay at our hotel.We will continue to strive for your satisfaction in the future.We hope you will have another opportunity to visit us again.All of our employees look forward to serving you again.

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean
Stayed 2 nights in Nov 2023
Response from MONday Apart Ueno Shin-Okachimachi Front Desk on Nov 29, 2023
Thank you very much for visiting MONday Apart Ueno-Shinokachimachi.Thank you for taking time out of your busy schedule to write a review.As an apartment hotel for long-term stays, we aim to provide rooms that are more like a home away from home, based on the concept of "living" rather than "staying".We will continue to make every effort to satisfy our guests.We hope you will have the opportunity to visit us again.All of our employees look forward to serving you.

10/10 Excellent

Wilson

Liked: Cleanliness, amenities, property conditions & facilities
Great place to get back to in a busy city. Quiet safe and clean area
Stayed 3 nights in Nov 2023
Response from MONday Apart Ueno Shin-Okachimachi Front Desk on Nov 29, 2023
Thank you very much for visiting MONday Apart Ueno-Shinokachimachi.Thank you for taking time out of your busy schedule to write a review.As an apartment hotel for long-term stays, we aim to provide rooms that are more like a home away from home, based on the concept of "living" rather than "staying".We will continue to make every effort to satisfy our guests.We hope you will have the opportunity to visit us again.All of our employees look forward to serving you.

10/10 Excellent

Phuong

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is clean, very comfy. Best location, close to train stations, local shops and restaurants. We stayed in a few different places on this trip but this is the best accommodation. I would definitely recommend to my families and friends.
Stayed 5 nights in Nov 2023
Response from MONday Apart Ueno Shin-Okachimachi Receptionist on Nov 23, 2023
Thank you very much for visiting MONday Apart Ueno-Shinokachimachi.Thank you for taking time out of your busy schedule to write a review.As an apartment hotel for long-term stays, we aim to provide rooms that are more like a home away from home, based on the concept of "living" rather than "staying".We will continue to make every effort to satisfy our guests.We hope you will have the opportunity to visit us again.All of our employees look forward to serving you.

8/10 Good

Masami

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Convenient to public train transportation and to Ueno, Asakusa, and Shinjuku.
Stayed 10 nights in Oct 2023
Response from MONday Apart Ueno Shin-Okachimachi Receptionist on Nov 6, 2023
Thank you very much for choosing MONday Apart Ueno-Shinokachimachi. Thank you again for taking time out of your busy schedule to give us your feedback.We are very honored that you were satisfied with your stay at our hotel.We will continue to strive for your satisfaction in the future.We hope you will have another opportunity to visit us again.All of us at MONday Apart are looking forward to seeing you again.

10/10 Excellent

POI

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious apartment style hotel with cookwares, plates, cups, utensils, bog dinning table, washer and dryer; nice bathroom, comfortable beds; short walk to subway stations and Ameya Yokocho. Hotel manager was nice. Will stay here again.
Stayed 3 nights in Sep 2023
Response from MONday Apart Ueno-Shinokachimachi Front Desk on Oct 29, 2023
Our hotel is always clean and we strive to welcome our guests in good condition.Our staff is also very happy to hear your compliments.Your words of praise will encourage all of our employees and help us provide even better services.We will continue to strive to satisfy our customers.

10/10 Excellent

Jez

Business traveler
Liked: Cleanliness, room comfort
Perfect
Spacious accommodation. Excellent staff who could not do enough to help. Good location with shops and restaurants nearby.
Entrance
Stayed 7 nights in Sep 2023
Response from MONday Apart Ueno-Shinokachimachi Front Desk on Sep 10, 2023
We would like to thank you for your stay at Monday Apart New Okachimachi and for your review.We are delighted to have been able to help you have a great experience.We hope to have the opportunity to welcome you again.

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
They did a wonderful job in creating an overall excellent place for a traveller to stay. From design of the accommodations to the all inclusive amenities. I highly recommend them and I rarely write reviews!
Stayed 4 nights in Aug 2023
Response from MONday Apart Ueno-Shinokachimachi Front Desk on Sep 4, 2023
Thank you for visiting MONday Apart Ueno Shin Okachimachi and for taking the time to write a great review.It is a great pleasure to know that each and every concept in the design of the facility and the amenities offered is designed to provide a great stay for travellers. We also thank you very much for your compliments.It is very encouraging for us to hear that you would recommend us. We promise to continue providing you with a pleasant stay in the future. We look forward to welcoming you again.Thank you very much for your valuable feedback. We look forward to working with you.

10/10 Excellent

Lilani

Traveled with family
Liked: Amenities
Excellent
Stayed 3 nights in Aug 2023
Response from MONday Apart Ueno-Shinokachimachi on Sep 3, 2023
Thank you very much for visiting MONday Apart Ueno Shin-Okachimachi.Thank you also for taking time out of your busy schedule to write a review.We always try to keep the hotel clean and we make every effort to welcome our guests in a clean condition.Your compliments encourage all of our employees to provide better service.We will continue to strive for customer satisfaction in the future.We hope you will have another opportunity to visit us again.All of us at MONday Apart look forward to serving you again.MONday Apart Ueno Shin-Okachimachi Front Desk

8/10 Good

Sina

Stayed 3 nights in Aug 2023
Response from MONday Apart Ueno-Shinokachimachi Front Desk on Sep 21, 2023
Thank you for staying at MONday Apart Ueno Shin-Okachimachi and for your review.We regret that you were not very satisfied with your stay.If you have any suggestions for improvement, please let us know and we will try to improve your stay so that your next stay will be more satisfactory.Thank you for your continued support of MONdayday Apart Ueno Shin-Okachimachi.

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great two night stay here. A nice cool and clean base. Staff were friendly and helpful. The area was great to explore. Easy access to Transport, and local night life. Thanks
Stayed 2 nights in Aug 2023
Response from MONday Apart UENO SHIN OKACHIMACHI Front desk on Aug 28, 2023
Thank you for choosing MONday Apart UENO SHIN OKACHIMACHI and taking the time to leave a review.We're thrilled to hear that you had a great two-night stay with us and enjoyed the cool and clean atmosphere. It's wonderful to know that our staff's friendliness and helpfulness added to your positive experience. We're also glad you found the area convenient for exploring, with easy access to transportation.Your kind words are much appreciated. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Thank you once again for your feedback.

10/10 Excellent

Darko, Calgary

Liked: Cleanliness, property conditions & facilities
Loved it. New, clean, practical for a family of 5. Will stay again
Stayed 3 nights in Jul 2023
Response from MONday Apart Ueno-Shinokachimachi Front Desk on Aug 2, 2023
Thank you very much for visiting MONday Apart Ueno-Shinokachimachi.Thank you for taking time out of your busy schedule to write a review.As an apartment hotel for long-term stays, we aim to provide rooms that are more like a home away from home, based on the concept of "living" rather than "staying".We will continue to make every effort to satisfy our guests.We hope you will have the opportunity to visit us again.All of our employees look forward to serving you.

8/10 Good

Kiu Chor

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Every electronic appliances prepared in the room are so perfectly selected! The washing and drying machine, the toaster and even the mini iron — they are very useful for a family trip. The room is very clean and tidy. During our 7 days stay, there’re some times that no staff was available at the service counter. But usually they were around and helpful. Overall we are pleased with the hotel Nd would definitely recommend it.
Stayed 7 nights in Jul 2023
Response from MONday Apart Ueno-Shinokachimachi Front Desk on Jul 28, 2023
Thank you for staying at MONday Apart上野新御徒町 and for sharing your wonderful feedback with us.We are delighted to hear that you were pleased with the electronic appliances in your room. It brings us joy to know that the washing and drying machine, toaster, and mini iron were useful during your family trip. We carefully select amenities to ensure our guests' comfort and convenience.Your kind words about the cleanliness and tidiness of the room are greatly appreciated. We take pride in maintaining a high standard of cleanliness to provide a comfortable environment for our guests.We apologize for any inconvenience you may have experienced during the times when no staff was available at the service counter. Rest assured, we are always working to improve our services and ensure our guests have a smooth and enjoyable stay.Thank you for recommending our hotel. We truly value your support and hope to have the pleasure of welcoming you and your family back for another enjoyable stay.Thank you once again for your kind words and for choosing our hotel. We look forward to serving you again in the future.

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed with my family of four with 2 teenagers. Enough space, great location to see Tokyo. Quiet rooms. Even though fully booked, rarely saw other patrons. Rooms were clean. great value.
Stayed 8 nights in Apr 2023
Response from MONday Apart 上野新御徒町  on May 18, 2023
Thank you very much for choosing Mondiapart Ueno Shinokachimachi.We also thank you very much for taking time out of your busy schedule to write a review.At our hotel, we always strive to keep the hotel clean and welcoming to our guests.Your compliments are an encouragement to all our employees and lead to better service.We will continue to strive for customer satisfaction in the future.We look forward to welcoming you again.All our employees look forward to welcoming you again.

8/10 Good

Anisha

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Had a good stay at this property for 2 nights as a family of 4. The room is big! We expected much tinier space given its Tokyo. I think the hotel is new and rooms/ fittings/ furniture was all new and worked very well. Would go back to Monday Apart Hotel but maybe at the one thats closer to the train station as we did get a bit tired walking back from Ueno station after a long day of sightseeing. Thank you for everything!
Stayed 2 nights in Mar 2023
Response from MONday Apart Ueno Shin-Okachimachi Front Desk on Mar 16, 2023
Thank you very much for visiting MONday Apart Ueno Shin-Okachimachi.Thank you also for taking time out of your busy schedule to write a review.We always try to keep the hotel clean and we make every effort to welcome our guests in a clean condition.Your compliments encourage all of our employees to provide better service.We will continue to strive for customer satisfaction in the future.We hope you will have another opportunity to visit us again.All of us at MONday Apart look forward to serving you again.MONday Apart Ueno Shin-Okachimachi Front Desk

10/10 Excellent

kenny

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2023
Response from MONday Apart 上野新御徒町  on Mar 4, 2023
Thank you very much for visiting MONday Apart Ueno Shin-Okachimachi.Thank you also for taking time out of your busy schedule to write a review.We always try to keep the hotel clean and we make every effort to welcome our guests in a clean condition.Your compliments encourage all of our employees to provide better service.We will continue to strive for customer satisfaction in the future.We hope you will have another opportunity to visit us again.All of us at MONday Apart look forward to serving you again.MONday Apart Ueno Shin-Okachimachi Front Desk

10/10 Excellent

Seunghyun

Traveled with family
Liked: Cleanliness, room comfort
Good for family
Very nice place to stay with family. If I have a chance, I will come here again.
Stayed 3 nights in Feb 2023
Response from MONday Apart Ueno-Shinokachimachi Front Desk on Mar 1, 2023
Thank you for your stay & Review.We are truly honored to hear that you and your family enjoyed your stay with us.gain, thank you for your stay. We look forward to seeing our guests again.

10/10 Excellent

solomon

Stayed 7 nights in Feb 2023
Response from MONday Apart 上野新御徒町 フロント on Mar 20, 2023
この度はMONday Apart 上野新御徒町をご利用いただき、誠にありがとうございました。 またお忙しい中、ご感想をお寄せくださいましたこと重ねて御礼申し上げます。当ホテルでの滞在をご満足いたただけましたこと、大変光栄に存じます。今後もお客様に満足していただけますよう努めてまいります。またの機会がございましたら、是非お越しください。従業員一同心よりお待ちしております。

10/10 Excellent

Dylan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic little place, just a few minutes walk from Ueno station. Excellent amenities and everything looked new.
Stayed 2 nights in Feb 2023
Response from MONday Apart 上野新御徒町 フロント on Feb 13, 2023
Thank you very much for visiting MONday Apart Ueno-Shinokachimachi.Thank you for taking time out of your busy schedule to write a review.As an apartment hotel for long-term stays, we aim to provide rooms that are more like a home away from home, based on the concept of "living" rather than "staying".We will continue to make every effort to satisfy our guests.We hope you will have the opportunity to visit us again.All of our employees look forward to serving you.MONday Apart Ueno-Shinokachimachi Front Desk

10/10 Excellent

Esther

Traveled with family
Liked: Cleanliness, room comfort
A good experience
This is an apartment type of lodging. The property provides cooking utensils, silverwares, plates and cips, and pots and pan, laundry facility, and even free supplies of detergents and some amenities. I like the ability to cook my meals. The property is located in a residential area. There is a supermarket within walking distance, and is close to subway station and the busy tourist area. It is not a hotel and one should not expect a typical hotel service. The receptionist was not always there. As an apartment, the cost is relatively higher than a local hotel. I chose this property because it was a holiday season and it was the only place I could find during my stay. It was a good experience. If I go to Japan again, I would make hotel reservation much earlier, pay less, and stay in a hotel.
Stayed 6 nights in Dec 2022
Response from MONday Apart Ueno Shin-Okachimachi on Jan 1, 2023
Thank you very much for visiting MONday Apart Ueno-Shinokachimachi.Thank you for taking time out of your busy schedule to write a review.As an apartment hotel for long-term stays, we aim to provide rooms that are more like a home away from home, based on the concept of "living" rather than "staying".We will continue to make every effort to satisfy our guests.We hope you will have the opportunity to visit us again.All of our employees look forward to serving you.MONday Apart Ueno-Shinokachimachi Front Desk

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Five stars!
Fantastic customer service, comfortable and excellent location.
Stayed 3 nights in Dec 2022
Response from MONday Apart Ueno Shin-Okachimachi Front Desk on Dec 31, 2022
Thank you very much for visiting MONday Apart Ueno Shin-Okachimachi.Thank you also for taking time out of your busy schedule to write a review.We always try to keep the hotel clean and we make every effort to welcome our guests in a clean condition.Your compliments encourage all of our employees to provide better service.We will continue to strive for customer satisfaction in the future.We hope you will have another opportunity to visit us again.All of us at MONday Apart look forward to serving you again.

10/10 Excellent

John

Traveled with family
Liked: Amenities, property conditions & facilities
This apt. was within 15 minutes walking distance from Ueno Station, which can be reached by Starliner from NRT. Nearby,there is lots of shopping and a large park with a beautiful Japanese temple complex in the park. The apt. had lots of room, with two double beds, two bunk beds, a dining table, toaster, microwave, frig and freezer. It had a separate toilet (with bidet!), a separate tub/shower, a separate bathroom sink, and a washing machine. All Great!
Response from MONday Apart Ueno-Shinokachimachi Front Desk on Dec 26, 2022
Thank you very much for visiting MONday Apart Ueno-Shinokachimachi.Thank you for taking time out of your busy schedule to write a review.As an apartment hotel for long-term stays, we aim to provide rooms that are more like a home away from home, based on the concept of "living" rather than "staying".We will continue to make every effort to satisfy our guests.We hope you will have the opportunity to visit us again.All of our employees look forward to serving you.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was only there one night, but that was enough to know I’d love to return for a longer visit. The apartment had everything I would need for a longer stay, including a clothes washer! The window opened, which is important for me. A bit of a walk to the closest subways and trains, but I like that the neighborhood is very quiet and residential. Lots of restaurants in the nearby area west near rhe JR tracks.
Stayed 1 night in Nov 2022
Response from MONday Apart Ueno Shin-Okachimachi Receptionist on Nov 20, 2022
Thank you very much for staying at MONday Apart Ueno Shin-Okachimachi. We are very honored that you were satisfied with your stay at our hotel.We will continue to strive for your satisfaction in the future.We hope you will have another opportunity to visit us again.All of us at MONday Apart are looking forward to seeing you again.

10/10 Excellent

Taro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean with all the amenities available including wash-drying machine!! The location is also great within a walking distance to Ameyoko
Stayed 1 night in Aug 2022
Response from MONday Apart 上野新御徒町 フロント on Aug 25, 2022
Thank you for using MONday Apart Ueno Shin-Okachimachi.Also, thank you for posting a review while you are busy.We always try to keep our hotel clean and strive to welcome our guests in a clean state.Words of praise encourage all employees and lead to the provision of better services.We will continue to strive to satisfy our customers.If you have another chance, please come and visit us.We are looking forward to seeing all of our employees.

10/10 Excellent

Kin Man

Liked: Cleanliness, property conditions & facilities
Room is comfortable, big and clean, very convenient, close to subway and JR station, very good
Stayed 3 nights in May 2024
Response from MONday Apart 上野新御徒町 フロント on May 18, 2024
“We always try to keep our hotel clean and we strive to welcome our guests in a clean and beautiful condition.Our hotel concept is to “live” rather than “stay”,We aim to provide rooms where you can relax as if you were at home.Your compliments encourage all of our employees to provide better service.We will continue to make every effort to satisfy our guests.”

8/10 Good

Taiji, Hiroshima-shi

Traveled with family
Liked: Amenities, property conditions & facilities
部屋の広さ、ベッドの台数、キッチンや洗濯機など、家族旅行にはもってこいの宿だと思います。コスパの高い宿なので、室内の清掃も3日に一度なのも、致し方ないとは思いますが、施設が古くなってきた時に、今の満足度を保てるかという疑問はあります。とりあえず現状は、設備、立地などかなり良いと思います。
Stayed 3 nights in May 2024
Response from MONday Apart 上野新御徒町 フロント on May 10, 2024
"当ホテルでは常に清潔であるよう心がけ、綺麗な状態でお客様をお迎えできるよう努めております。お褒めの言葉が従業員一同の励みとなり、より良いサービスのご提供に繋がります。今後もお客様に満足していただけますよう努めてまいります。"今後の課題という部分でも真摯に受け止め改善してまいりますまたのご利用お待ちしております。Monday apart 上野新御徒町フロント

10/10 Excellent

yoshiaki

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
施設の方の対応が非常に良かったです。駐車場の位置がわかりやすいと良いかなと思いました
Stayed 1 night in May 2024

10/10 Excellent

PEIJU

Stayed 2 nights in Apr 2024
Response from MONday Apart 上野新御徒町 フロント on May 18, 2024
“Thank you for staying at MONday Apart Ueno Shin Okachimachi.We are very honored that you were satisfied with your stay at our hotel.We will continue to strive for your satisfaction in the future.If you ever stay in Japan again, we look forward to welcoming you back to our hotel.”

8/10 Good

YIU WING

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Feel good. Room size larger than traditional hotel. However, the location is little bit far from rail station. If travel with kids, need pay attention when back hotel at night.
Stayed 4 nights in Apr 2024
Response from MONday Apart Ueno Shin-Okachimachi Front Desk on Apr 12, 2024
Thank you for staying at MONday Apart Ueno-Shinokachimachi.We are very honored that you were satisfied with your stay at our hotel.We will continue to strive for your satisfaction in the future.We look forward to welcoming you back to our hotel if you ever stay in Japan again.MONday Apart Ueno-ShinOkachimachiFront Desk: Masuda

8/10 Good

Wing Yan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
the room i stay with equipped kitchen which come with a real fridge (with real freezer) and 2 head IH stove, rice cooker and washing machine etc. Good for family to stay. I like the roomy wet zone area with bathtub which is a individual room from the sanitary room (basic area). The toilet is separate from the bathroom. if they can provide some hooks/small table in the toilet area would be great, ppl can changing cloth in the toilet if the bathroom was using by someone else.
Stayed 5 nights in Mar 2024
Response from MONday Apart Ueno-Shinokachimachi Front Desk on Apr 12, 2024
Thank you very much for visiting MONday Apart Ueno Shin-Okachimachi.Thank you also for taking time out of your busy schedule to write a review.We always try to keep the hotel clean and we make every effort to welcome our guests in a clean condition.Your compliments encourage all of our employees to provide better service.We will continue to strive for customer satisfaction in the future.We hope you will have another opportunity to visit us again.All of us at MONday Apart look forward to serving you again.MONday Apart Ueno Shin-Okachimachi Front Desk