Reception

Reviews of JR East Hotel Mets Tokyo Bay Shinkiba

3 out of 5
JR East Hotel Mets Tokyo Bay Shinkiba
1-6-1 Shinkiba, Koto, Tokyo, Tokyo

Reviews

9.4

Exceptional

Rating 10 - Excellent. 348 out of 475 reviews" "
Rating 8 - Good. 106 out of 475 reviews" "
Rating 6 - Okay. 15 out of 475 reviews" "
Rating 4 - Poor. 2 out of 475 reviews" "
Rating 2 - Terrible. 4 out of 475 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shu-Ling

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service (they had easy check in options and helped us store our bags after checkout for a few hours so we could explore). Very close to the train station so you can make it to Tokyo station in under 20 minutes!
Stayed 2 nights in May 2024

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was really nice. It was really convenient to be so close to the train station and Tokyo Disney. I would definitely recommend this hotel.
Stayed 7 nights in Apr 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for an overnight stay before heading out on a Cunard cruise, and very convenient transport links for downtown Tokyo.
Stayed 1 night in Apr 2024

10/10 Excellent

Waraporn

Stayed 4 nights in Apr 2024

8/10 Good

Ami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Apr 2024

10/10 Excellent

Danny

Stayed 3 nights in Apr 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 4 nights in Nov 2023

8/10 Good

Alice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient location by train station, very clean
Stayed 2 nights in Sep 2023

10/10 Excellent

Natali

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious
Stayed 2 nights in Sep 2023

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
location right next to trains
Stayed 2 nights in May 2023

8/10 Good

James

Stayed 1 night in May 2023

10/10 Excellent

Rose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cafe provided great choices at breakfast time. So easy to access from JR line.
Stayed 4 nights in Apr 2023

8/10 Good

Raul Miguel

Stayed 1 night in Mar 2023

8/10 Good

Justice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room for the price
Stayed 3 nights in Feb 2023

10/10 Excellent

Naoko

10/10 Excellent

Shane

Stayed 2 nights in Nov 2022

2/10 Terrible

KYO YOUNG

Stayed 2 nights in Nov 2022

10/10 Excellent

Phebe

Liked: Cleanliness, staff & service
Stayed 11 nights in Oct 2022

10/10 Excellent

Mikito

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
とても心地よく過ごせました
Stayed 1 night in Sep 2022

6/10 Okay

Vera neide, Nerima-ku Tokyo

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and with easy access.
Stayed 1 night in Sep 2022

10/10 Excellent

Hitomi

Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Charlie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful and modern looking hotel. Staff was great and really welcoming.
Stayed 1 night in Nov 2021

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay, would use again
There for personal but room is clean, comfortable. Just wish they had options on tv for foreigners with subtitles. Japanese subtitles on American programs on a Japanese tv does nobody any good. Water pressure was top notch but The drain back ups a tad-always wondered why this happens at hotels if drain isn't clogged with hair. Maybe a bit more focus on clearing those pipes might be helpful. Otherwise, everything hing was great. Breakfast can be paid for at reception, JPY 1100 per person. Note: it's not a full on restaurant, just a quick bite type joint. Convenience store immediately downstairs too. Hotel is Right outside the train station too so convenient.
Stayed 2 nights in Oct 2021

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
Had a nice stay here on a business trip. Room was clean, Bed was super comfortable. Big TV. Breakfast buffet was adequate. Parked my car for 2000yen per night but you need reservations for parking. A little pricey for the area but considering it’s a new and clean hotel, it’s worth it. Would like to bring the wife for a stay if I get a chance.
Stayed 3 nights in Feb 2020

10/10 Excellent

AY, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
So close to Shin-Kiba station. My favorite part was the window seat which allowed me to get some work done with a nice view.
Stayed 3 nights in Feb 2020

10/10 Excellent

Jennifer

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value for money
Worth it and super brand new.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is close to train station and very convenient. Room is clean and trendy. Staff is friendly and helpful. The electronic check in and check out is really fast and efficient.
Stayed 2 nights in Dec 2019

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick hotel
It’s located in right outside the station. Check in was easy and the hotel is very clean.
Stayed 1 night in Nov 2019

10/10 Excellent

Haruka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
周りに何もない、しょうがないけど
Stayed 2 nights in May 2024

10/10 Excellent

Shiho

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お値段以上。とてもきれいで、アメニティも豊富。 リピーターです。
Stayed 1 night in May 2024

10/10 Excellent

MIYUKI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が広くて快適でした。 お風呂のシャワーが気持ちよかった。
Stayed 1 night in May 2024

10/10 Excellent

RYOTARO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Tsuyoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Sawako

Liked: Property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Satsuki

Traveled with group
Liked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

Ryoko

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ディズニーリゾートからの東京観光の際に利用させていただきました。 舞浜駅から東京駅のちょうど中間地点で 新木場駅は乗り換え路線も豊富なのでホテルメッツさんはどこへ行くにも利用しやすいホテルだなと思いました。 あとアメニティの種類が豊富なのも魅力的でした。 また利用したいと思いました。
Stayed 1 night in Apr 2024

10/10 Excellent

Ayaka

Stayed 1 night in Apr 2024

8/10 Good

Daiki

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
広い部屋で、風呂とトイレも別で、とても快適でした。
Stayed 1 night in Apr 2024

4/10 Poor

masaki

高すぎる
Stayed 1 night in Apr 2024

10/10 Excellent

靖朗

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
素敵なホテルでした。
Stayed 2 nights in Apr 2024

8/10 Good

YOKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Kai Piu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
設施新,交通方便,環境衛生隹
Stayed 3 nights in Apr 2024

10/10 Excellent

Toshiaki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

CHISA

Stayed 1 night in Mar 2024

10/10 Excellent

??

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
とても綺麗でよかったです!周辺に少し買い物できる場所がなかったですがホテルはよかったです!
Stayed 4 nights in Mar 2024

10/10 Excellent

Shinzou

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
廊下からスカイツリーお部屋から東京タワーが見えて、東京の夜景が最高でした。 スタッフの対応も良く、チェックイン、アウトは専用の機械でスムーズでした。コンビニが併設されてて便利でした。まだ新しいこともあり全てとても綺麗でした。 また泊まりたいです♪
Stayed 1 night in Mar 2024

10/10 Excellent

YUICHI

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回で5〜6回目ですが、何も不満はないです。
Stayed 1 night in Mar 2024