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Reviews of Ikidane Residential Hotel Sumida Kyojima

2.5 out of 5
Ikidane Residential Hotel Sumida Kyojima
3-32-10 Kyojima, Tokyo, Tokyo Prefecture

Reviews

8.0

Very Good

Rating 10 - Excellent. 4 out of 12 reviews" "
Rating 8 - Good. 4 out of 12 reviews" "
Rating 6 - Okay. 4 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

8.2/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Gilbert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a quiet area and just a short walk from a train station. The property is clean and new. It’s great value for the price and easy contactless check-in process. The only downside is that the property doesn’t have an elevator and it was a bit difficult to carry our luggage by climbing the stairs to the third floor.
Stayed 4 nights in Apr 2024
Response from IKIDANE Residential Hotel sumida kyoujima on Apr 8, 2024
Thank you for choosing our property, and for taking the time to write such a wonderful review! We are thrilled to hear that you enjoyed your stay with us

6/10 Okay

Zachary

Traveled with family
Liked: Staff & service, amenities
It was a decent room, property management did their best with communication but some things were lost in translation. A little learning curve with using things like a/c and shower but ultimately figured out. Room was cozy, not super clean but served its purpose as a place to sleep in a decent neighborhood. Convenient access to train station, convenience stores, food was a plus. Not the most happening area but again, access to train station helpful.
Stayed 4 nights in Sep 2023
Response from IKIDANE Residential Hotel Sumida Kyojima on Oct 24, 2023
Thank you for taking the time to leave your review. We appreciate your feedback, and we're sorry to hear that there were some aspects of your stay that didn't meet your expectations. It's evident that there were certain communication issues with the property management team, and we acknowledge the importance of addressing this.We're glad to hear that, despite a learning curve with the air conditioning and shower, you were able to figure things out. Your feedback regarding the cleanliness of the room is duly noted, and we will consider this as an area for improvement in the future.It's great to hear that the room provided a cozy environment and that the surrounding neighborhood met your expectations. Convenient access to the train station, nearby convenience stores, and food options added value to your stay, and we're pleased to have contributed to your comfort in this regard.While we understand that the area might not be the liveliest, the convenient access to the train station is a key factor for many guests. We will continue to identify areas for improvement to better serve your future stays.We appreciate your valuable feedback, and we look forward to welcoming you again. If you have any questions or specific requests, please don't hesitate to let us know.

10/10 Excellent

Jose Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023
Response from IKIDANE Residential Hotel Sumida Kyojima on Sep 21, 2023
Thank you for the review! We hope you could enjoy your stay!

6/10 Okay

Michael

Stayed 5 nights in Jul 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very close to Oshiage Station, property was exacrly as pictured, and perfect for our family of three. Thank you!!
Stayed 1 night in May 2023
Response from sumida kyojima on May 22, 2023
Thank you for your stay and great review!We look forward to your next visit!Thank you

10/10 Excellent

Chad

Stayed 2 nights in Jul 2022
Response from IKIDANE Residential Hotel Sumida Kyojima on Aug 4, 2022
この度は当ホテルをご利用いただきありがとうございます。大変良い評価レビューをありがとうございました。また、またのご利用お待ちしております。

8/10 Good

SHINICHI

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from IKIDANE Residential Hotel Sumida Kyojima on Jan 15, 2024
この度は当施設をご利用いただきありがとうございます。今後もより良いサービスを提供できるよう、スタッフ一同努めて参りますので、またのご利用をお待ちしております。ありがとうございました。

6/10 Okay

TAIWEI

Traveled with group
Disliked: Staff & service, property conditions & facilities
なし
Stayed 3 nights in Dec 2023
Response from IKIDANE Residential Hotel Sumida Kyojima on Dec 26, 2023
Thank you for your stay and review!We look forward to your next visit!!

6/10 Okay

CHAK NGAI

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Nov 2023
Response from IKIDANE Residential Hotel Sumida Kyojima on Nov 7, 2023
Thank you for your stay and great review!We look forward to your next visit!!

8/10 Good

??

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
住宅地なので静かで良かったです。 最寄り駅までも遠くなかったので満足です
Stayed 1 night in Feb 2023
Response from IKIDANE Residential Hotel Sumida Kyojima on Apr 13, 2023
この度は、当ホテルをご利用いただきありがとうございます。静かな住宅地に位置し、お客様に快適なご滞在を提供できたことを大変嬉しく思います。また、最寄り駅までのアクセスについてもご満足いただけたようで、こちらも光栄に思います。今後もお客様に快適な滞在を提供できるよう、スタッフ一同努めてまいりますので、またのご利用を心よりお待ちしております。

8/10 Good

kikumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from IKIDANE Residential Hotel Sumida Kyojima on Apr 13, 2023
この度は、当ホテルをご利用いただき、また評価をいただきありがとうございます。お客様にご満足いただけたとのこと、大変嬉しく思います。ただし、8点という評価でしたので、何か改善点やご不満な点があったのかもしれません。今後もお客様にご満足いただけるよう、スタッフ一同努めてまいりますので、次回は10点をつけていただけるよう、より一層のサービス向上に努めてまいります。ありがとうございました。

10/10 Excellent

ASAKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅からも近く、周辺にスーパーやコンビニ等店舗も色々とあり、とても便利な立地でした。 お部屋も清潔で、必要な設備も全てあり快適に過ごさせて頂きました。 宿泊前の質問にもタイムリーに返信頂き、とても安心して旅ができました。
Stayed 2 nights in Jul 2022
Response from IKIDANE Residential Hotel Sumida Kyojima on Jul 21, 2022
この度は当ホテルをご利用いただきありがとうございます。 素晴らしい評価をいただき大変嬉しく思います。 これからもお客様に満足していただけるよう、館内美化・サービスの向上に努めてまいります。 またのご利用お待ちしております。