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Reviews of Henn na Hotel Tokyo Akasaka

3 out of 5
Henn na Hotel Tokyo Akasaka
2-6-14 Akasaka, Minato-ku, Tokyo, Tokyo

Reviews

8.4

Very Good

Rating 10 - Excellent. 208 out of 438 reviews" "
Rating 8 - Good. 139 out of 438 reviews" "
Rating 6 - Okay. 60 out of 438 reviews" "
Rating 4 - Poor. 20 out of 438 reviews" "
Rating 2 - Terrible. 11 out of 438 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ALEXANDER BRIGHAM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right between 4 main lines each about a 5 min walk. if you are using the Tokyo Metro you’ll find it very convenient to get to from Haneda with only one transfer to the Ginza line from Shimbashi. All the major Conbinis within a block and also two fruit stores across the street. The robot check in and out was super easy and the luggage lockers on the 2nd floor makes it easy if you come in early or have a late flight out. Love the area especially the 1000 Tori gates across the street that don’t get tons of tourists. So peaceful in the mornings. Irish pub downstairs can get lively and some adult bars and entertainment down the road. We stayed with 3 adults and one teen in two rooms on the same floor and was very comfortable with the cleanliness. Thanks for a great stay!
Stayed 13 nights in May 2024
Response from Henna Hotel Tokyo Akasaka on May 20, 2024
Thank you very much for staying at Henn na Hotel Tokyo Akasaka.We would like to thank you again for your valuable comments and comments regarding our hotel.We will continue to strive to be a hotel where our customers can stay comfortably. You have described all about our hotel and location so nicely. We really appreciate your compliments and we will check this and create an environment where you can enjoy your stay even better in the future.We will continue to strive to enhance the facilities of our rooms and improve our services in order to meet the expectations of our customers, so we look forward to your continued patronage.

10/10 Excellent

Trevor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was simple, checkout even simpler.
Stayed 1 night in Apr 2024
Response from 変なホテル東京 赤坂 on Apr 10, 2024
この度は、変なホテル東京赤坂にご滞在いただきまして、誠にありがとうございました。当ホテルにご滞在いただき、快適にお過ごしいただけましたご様子が拝見でき、大変嬉しく存じます。今後ともお客様のご期待に沿える様、お部屋の施設の充実やサービスの向上に努めてまいりますので、一層のお引き立ての程お願い申し上げます。変なホテル東京赤坂

10/10 Excellent

Ronny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to a train station and restaurants
Stayed 4 nights in Mar 2024
Response from Henn na hotel Tokyo Akasaka on Mar 21, 2024
Thank you for staying at our hotel and sharing your review with us.The Manager and Staff would like to thank you for the wonderful comments.Our warm hospitality awaits your return sometime soon. Thank you.Henn na hotel Tokyo Akasaka

6/10 Okay

Truly

Stayed 5 nights in Feb 2024
Response from HennnaHotel Tokyo Akasaka on Feb 16, 2024
Thank you for staying at our hotel and sharing your review with us.The Manager and Staff would like to thank you for the wonderful comments.Our warm hospitality awaits your return sometime soon. Thank you.Henn na hotel Tokyo Akasaka

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stood at the one in Osaka the week prior and this one was also a great experience. Staff was helpful and the area was nice a quit. Was also conveniently close to the train station which helped a lot when going from area to area. Great experience overall.
Stayed 2 nights in Feb 2024
Response from 変なホテル東京赤坂 on Feb 13, 2024
Thank you very much for staying at Henn na Hotel Tokyo Akasaka. We would also like to thank you for taking the time out of your busy schedule to provide us with your feedback. We will continue to strive to improve our services so that our customers can have an even more comfortable stay. We hope that you will stay at our hotel again when you come to Akasaka. All of our staff members look forward to your next visit. Henn na Hotel Tokyo Akasaka

10/10 Excellent

Yana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very clean and cozy hotel. Everything works great and the location is very convenient. Checking-in with the robots was also very fun)))
Stayed 1 night in Jan 2024
Response from hen na hotel tokyo akasaka on Jan 24, 2024
Thank you very much for choosing Henn na hotel Tokyo Akasaka, and for taking the time to give us your detailed feedback about your recent experience.

10/10 Excellent

LAN PING

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth check in and check out process in spite of robotic reception. The location is really good, walking distance to 4 different Tokyo metro lines that can pretty much get you anywhere in Tokyo and take advantage of the 24/48/72 hour metro passes. Also numerous supermarkets and restaurants near by if you are tired and want to find some food walking distance to the hotel.
Stayed 10 nights in Dec 2023
Response from HennnaHotel Tokyo Akasaka on Dec 15, 2023
Thank you for staying at Henn na Hotel Tokyo Akasaka.And thank you so much for your great review.We really hope to see you again on the next trip.Thank you.

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Not touristy and easy to get around Tokyo from here.
Stayed 1 night in Nov 2023
Response from Hennnahotel Tokyo Akasaka on Dec 5, 2023
Thank you very much for staying at Henn na Hotel Tokyo Akasaka.We are very happy to see that you enjoyed your stay at our hotel.We look forward to your continued patronage.Henn na Hotel Tokyo Akasaka

8/10 Good

Danny

Stayed 10 nights in Nov 2023
Response from HennnaHotel Tokyo Akasaka on Dec 15, 2023
Thank you for staying at Henn na Hotel Tokyo Akasaka.We hope to see you again.Henn na Hotel Tokyo Akasaka

10/10 Excellent

yumi, vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part of this hotel is the location. Really close to a ton of restaurants and bars, and the train station is super close by. Checking in with the robots is a total gimmick. I couldn't scan my passport so I had to talk to a human. The room was a typical small Japanese hotel room, but the ceilings are high so you don't feel as claustrophobic. Also, the bathrooms are a lot larger than many other hotels in Japan, which is nice. Every amenity you need is there as well. Towels, razors, iron, toothbrush, etc. 10/10 would stay here again.
Stayed 3 nights in Nov 2023
Response from 変なホテル東京赤坂 on Nov 21, 2023
Thank you for staying at the Henn na hotel. We appreciate that you took the time to input your valuable feedback.

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced, nice accommodation in a really cute area of Akasaka.
Stayed 2 nights in Nov 2023
Response from Hennnahotel Tokyo Akasaka on Nov 19, 2023
Thank you for using Henn na Hotel Tokyo Akasaka. We will continue to strive for improvement and are looking forward to welcoming you back again. Thank you.

10/10 Excellent

yoshiko

Stayed 1 night in Nov 2023
Response from 変なホテル東京赤坂 on Nov 16, 2023
この度はご宿泊頂きまして誠にありがとうございます。また、評価をいただき重ねてお礼申し上げます。今後ともお客様のご期待に沿える様、お部屋の施設の充実やサービスの向上に努めてまいりますので、一層のお引き立ての程お願い申し上げます。

6/10 Okay

Daishi

Stayed 1 night in Nov 2023
Response from 変なホテル東京赤坂 on Nov 11, 2023
この度はご宿泊頂きまして誠にありがとうございます。また、評価をいただき重ねてお礼申し上げます。今後ともお客様のご期待に沿える様、お部屋の施設の充実やサービスの向上に努めてまいりますので、一層のお引き立ての程お願い申し上げます。

10/10 Excellent

HIROSHI

Stayed 1 night in Nov 2023
Response from 変なホテル東京赤坂 on Nov 11, 2023
この度は変なホテル東京赤坂をご利用頂きまして誠にありがとうございます。また、評価をいただき重ねてお礼申し上げます。今後ともお客様のご期待に沿える様、お部屋の施設の充実やサービスの向上に努めてまいりますので、一層のお引き立ての程お願い申し上げます。

8/10 Good

Aya

Business traveler
Liked: Staff & service
They could work on the cleanliness a bit more. There were hair of previous traveler in the bathroom and some trash under the bed Service was great. Although operated mostly by computer, customer service officer rushed when my TV remote was not functioning, and also when I needed an early check in
Stayed 2 nights in Oct 2023
Response from 変なホテル東京　赤坂 on Oct 31, 2023
Thank you very much for staying at Henn na Hotel Tokyo Akasaka.We apologize for any inconvenience caused by cleaning. All of our staff and robots look forward to your next visit.

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Oct 2023
Response from Henn na hotel Tokyo Akasaka on Oct 28, 2023
Thank you for staying at our hotel and sharing your review with us.The Manager and Staff would like to thank you for the wonderful comments.Our warm hospitality awaits your return sometime soon. Thank you.Henn na hotel Tokyo Akasaka

6/10 Okay

Go

Stayed 1 night in Oct 2023
Response from 変なホテル　東京赤坂 on Oct 27, 2023
Thank you very much for staying at Henn na Hotel Tokyo Akasaka. Thank you very much for your wonderful review of our hotel.I look forward to seeing you again next time! Henn na Hotel Tokyo Akasaka

10/10 Excellent

Raahat, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023
Response from Henn na hotel Tokyo Akasaka on Nov 1, 2023
Thank you for staying at our hotel and sharing your review with us.

6/10 Okay

Ea

Stayed 2 nights in Oct 2023
Response from 変なホテル東京　赤坂 on Oct 31, 2023
Thank you very much for staying at Henn na Hotel Tokyo Akasaka. All of our staff and robots look forward to your next visit.

8/10 Good

Catherine

Stayed 5 nights in Oct 2023
Response from Henna Hotel Tokyo Akasaka on Nov 6, 2023
Thank you very much for staying at Hennna Hotel Tokyo Akasaka and also thank you very much for taking a time to comment about your stay. We are very happy to know that you would enjoyed your stay at our hotel .We would improve more our services and facilities to our valuable guest. We hope that you will choose our hotel the next time you come to Tokyo. Hennna Hotel Tokyo Akasaka

8/10 Good

TAKAYUKI

Stayed 1 night in Oct 2023
Response from 変なホテル東京赤坂 on Oct 18, 2023
この度は、変なホテル東京赤坂にご滞在いただきまして、誠にありがとうございました。当ホテルにご滞在いただき、快適にお過ごしいただけましたご様子が拝見でき、大変嬉しく存じます。こちらで体験頂き、良いコメントを頂きまして誠にありがとうございます。またのご来店を心よりお待ち申し上げております。変なホテル東京赤坂

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED IT
Stayed 9 nights in Aug 2023
Response from HennnaHotel Tokyo Akasaka on Oct 6, 2023
Thank you for staying at our hotel and sharing your review with us.The Manager and Staff would like to thank you for the wonderful comments.Our warm hospitality awaits your return sometime soon. Thank you.Henn na hotel Tokyo Akasaka

10/10 Excellent

AYUMI

Stayed 1 night in Oct 2023
Response from 変なホテル東京赤坂 on Oct 5, 2023
この度は、変なホテル東京赤坂にご滞在いただきまして、誠にありがとうございました。当ホテルにご滞在いただき、快適にお過ごしいただけましたご様子が拝見でき、大変嬉しく存じます。またのご来店を心よりお待ち申し上げております。変なホテル東京赤坂

4/10 Poor

Juanita

Stayed 1 night in Sep 2023
Response from 変なホテル東京赤坂 on Oct 3, 2023
Thank you very much for staying at Henn na Hotel Tokyo Akasaka.We would like to once again thank you for your valuable feedback and comments.Thank you very much for your support.Henn na Hotel Tokyo Akasaka

8/10 Good

Mayumi Arai

Stayed 3 nights in Aug 2023
Response from 変なホテル東京赤坂 on Sep 9, 2023
この度は数ある宿泊施設より当ホテルをお選びいただきまして誠にありがとうございます。また、評価をいただき重ねてお礼申し上げます。引き続き、皆様に選ばれるホテルとなれるよう努めてまいります。またのお越しを心よりお待ちいたしております。

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quality for the price! Nice pub downstairs
Stayed 1 night in Aug 2023
Response from Henn na Hotel Tokyo Akasaka on Aug 19, 2023
Thank you for staying at Henn na Hotel Tokyo Akasaka.We hope to see you again next trip.

8/10 Good

Thanh Son

Stayed 7 nights in Jul 2023
Response from 変なホテル東京赤坂 on Jul 20, 2023
この度は数ある宿泊施設より当ホテルをお選びいただきまして誠にありがとうございます。また、評価をいただき重ねてお礼申し上げます。引き続き、皆様に選ばれるホテルとなれるよう努めてまいります。またのお越しを心よりお待ちいたしております。 変なホテル東京 赤坂

8/10 Good

Thomas

Stayed 5 nights in Jul 2023
Response from Hennnahotel Tokyo Akasaka. on Jul 10, 2023
Thank you for staying at Henna Hotel Tokyo Akasaka and for taking the time to give us your detailed feedback about your recent experience.

10/10 Excellent

Francisco

Stayed 5 nights in Jun 2023
Response from HennnaHotel Tokyo Akasaka on Jun 23, 2023
Thank you for staying at our hotel and sharing your review with us.The Manager and Staff would like to thank you for the wonderful comments.Our warm hospitality awaits your return sometime soon. Thank you.Henn na hotel Tokyo Akaksak

6/10 Okay

Koji

Stayed 1 night in Jun 2023
Response from Henn na hotel Tokyo Akasaka on Jun 20, 2023
Thank you very much for staying at Henn na Tokyo Akasaka. We will strive to improve our rooms and services so that we can meet your expectations.Henn na Hotel Tokyo Akasaka

10/10 Excellent

Wayne

Stayed 4 nights in Jun 2023
Response from 変なホテル東京　赤坂 on Jun 18, 2023
この度は、変なホテル東京 赤坂にご宿泊いただきありがとうございます。またのご利用お待ちしております。

10/10 Excellent

JIN HEE

Stayed 1 night in May 2023
Response from Henn na hotel Tokyo Akasaka on May 31, 2023
Thank you for staying at our hotel and sharing your review with us.With your valuable feedback we are able to enhance our level of service.We will continue to strive for improvement and are looking forward to welcoming you back again. Thank you.

4/10 Poor

Takeshi

Stayed 1 night in May 2023
Response from 変なホテル東京 赤坂 on May 29, 2023
この度は変なホテル東京赤坂にご宿泊いただき誠にありがとうございます。またのご利用お待ち申し上げております。

8/10 Good

Lucas Fabricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from 変なホテル東京　赤坂 on Jun 18, 2023
この度は、変なホテル東京 赤坂にご宿泊いただきありがとうございます。またのご利用お待ちしております。

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel and spacious! Staff was super friendly and very helpful!
Stayed 6 nights in Apr 2023
Response from Hennnahotel Tokyo Akasaka on Apr 24, 2023
Thank you for staying at our hotel and sharing your review with us.The Manager and Staff would like to thank you for the wonderful comments.Our warm hospitality awaits your return sometime soon. Thank you.

10/10 Excellent

Annu

Stayed 8 nights in Apr 2023
Response from Hennnahotel Tokyo Akasaka on Apr 24, 2023
Thank you for staying at our hotel and sharing your review with us.The Manager and Staff would like to thank you for the wonderful comments.Our warm hospitality awaits your return sometime soon. Thank you.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for exploring Tokyo
Well priced, good hotel for exploring Tokyo. Very helpful staff with luggage storage.
Stayed 3 nights in Apr 2023
Response from Henn na Hotel Tokyo Akasaka on Apr 20, 2023
Thank you for staying at Henn na Hotel Tokyo Akasaka.And thank you for your great comments about our hotel.We really hope to see you again.Thanks

10/10 Excellent

Yuri

Stayed 1 night in Apr 2023
Response from 変なホテル東京 赤坂 on May 7, 2023
この度は、変なホテル東京 赤坂にご宿泊いただき誠にありがとうございます。またのご利用をお待ち申し上げております。

10/10 Excellent

Yan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and customer services. Near hotel has lots of restaurants , bars and convenient stores. Easy access to subway. Room size is small, undersized that is in Tokyo.
Stayed 1 night in Apr 2023
Response from 変なホテル　東京赤坂 on Apr 13, 2023
Thank you for staying at the Hennna hotel tokyo akasaka We appreciate that you took the time to input your valuable feedback.We are delighted to know that you enjoyed very much the time spend with us and that you also felt comfortable in your guest room. Our location is one of the best, so close to the shopping centers and many wonderful restaurants. You can go anywhere on the subway to where you want to go.Thank you again for sharing your comments on your stay with us and we hope you will return to Hennna hotel tokyo akasaka on your next visit to Tokyo.Hennna hotel tokyo akasaka

10/10 Excellent

Shinobu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from 変なホテル東京 赤坂 on May 7, 2023
この度は、変なホテル東京 赤坂にご宿泊いただき誠にありがとうございます。またのご利用をお待ち申し上げております。

10/10 Excellent

Shinobu

Response from 変なホテル東京 赤坂 on May 7, 2023
この度は、変なホテル東京 赤坂にご宿泊いただき誠にありがとうございます。またのご利用をお待ち申し上げております。

10/10 Excellent

Nofri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is really clean and staff are friendly. We really like the french toast which they serve for breakfast
Stayed 4 nights in Apr 2023
Response from Henn na Hotel Tokyo Akasaka on Apr 8, 2023
Thank you for choosing to stay at Henn na Hotel Tokyo Akaska.And thank you for your wonderful comments!We hope to see you again.

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the hotel a lot and I would definitely recommend it again as a person who still in his party phase i think it is perfect because it is close to roppongi
Stayed 15 nights in Mar 2023
Response from Henn na Hotel Tokyo Akasaka on Apr 7, 2023
Thank you for staying at Henn na Hotel Tokyo Akasaka.And thank you for your wonderful comments!We really hope to see you soon!

10/10 Excellent

KUMIKO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from 変なホテル東京　赤坂 on Mar 27, 2023
ありがとうございます。またのご利用をお待ちしております。

6/10 Okay

kimiko

Stayed 3 nights in Mar 2023
Response from 変なホテル東京　赤坂 on Mar 27, 2023
ありがとうございます。またのご利用をお待ちしております。

10/10 Excellent

Meiyi

Stayed 5 nights in Mar 2023
Response from 変なホテル東京赤坂 on Mar 23, 2023
この度は、変なホテル東京赤坂にご滞在いただきまして、誠にありがとうございました。また、ご感想をお寄せくださいましたこと厚く御礼申し上げます。次回に東京にお越しの際にも当ホテルをお選びいただく高配を賜れますよう、何卒よろしくお願いいたします。

6/10 Okay

HIROKI

Stayed 1 night in Mar 2023
Response from 変なホテル東京 赤坂 on Mar 17, 2023
この度は、変なホテル東京 赤坂にご宿泊いただき誠にありがとうございます。またのご利用を心よりお待ち申し上げております。

8/10 Good

Agnes

Stayed 1 night in Mar 2023
Response from 変なホテル東京赤坂 on Mar 14, 2023
この度は数ある宿泊施設より当ホテルをお選びいただきまして誠にありがとうございます。また、身に余る有難いお言葉と、評価をいただき重ねてお礼申し上げます。引き続き、皆様に選ばれるホテルとなれるよう努めてまいります。またのお越しを心よりお待ちいたしております。

10/10 Excellent

SI YU

Stayed 4 nights in Mar 2023
Response from 変なホテル東京赤坂 on Mar 14, 2023
この度は数ある宿泊施設より当ホテルをお選びいただきまして誠にありがとうございます。また、評価をいただき重ねてお礼申し上げます。引き続き、皆様に選ばれるホテルとなれるよう努めてまいります。またのお越しを心よりお待ちいたしております。

4/10 Poor

MASAYOSHI

Stayed 1 night in Mar 2023
Response from 変なホテル東京 赤坂 on Mar 7, 2023
この度は、変なホテル東京 赤坂にご宿泊いただき誠にありがとうございます。またのご利用をロボットとスタッフ一同心よりお待ち申し上げております。