Exterior

Reviews of Anshin Oyado Tokyo Shinjuku Ekimae - Caters to Men

2 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 511 out of 989 reviews" "
Rating 8 - Good. 368 out of 989 reviews" "
Rating 6 - Okay. 77 out of 989 reviews" "
Rating 4 - Poor. 26 out of 989 reviews" "
Rating 2 - Terrible. 7 out of 989 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great inexpensive capsule hotel right next to Shinjuku station. Perfect for inexpensive stay in bustling Shinjuku district.
Stayed 2 nights in May 2024
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on May 14, 2024
Dear CustomerThank you very much for choosing our hotel out of many hotels.Our hotel offers a wide variety of services and amenities to ensure your satisfaction. We aim to improve our services by reflecting the wishes of our guests and hotel staff, such as food and beverage services such as late night snacks, alcohol, and morning curry, as well as types of shampoo and soap.We are very happy to hear that you were satisfied with your stay.We will continue to work hard to ensure that you have a fulfilling time with us.We look forward to welcoming you back again.*Google translation is used.

6/10 Okay

Thanh Truong

Liked: Staff & service, amenities
Can’t find a cheaper place in Shinjuku but it has shared bath room so if you are ok with people who are not considerate and do some disgusting things (I was shocked as soon as I stepped inside, like what this guy was doing, it’s not bathroom in your house man )then you are ok. For me, I hate it and didn’t know it was a shared bathroom so I won’t stay again in future. If you can afford a little bit more then hotel would be a better choice. Staffs are friendly and good at English. Overall, it’s ok for the money you spend but it’s the money you pay for staying in Shinjuku, not really the money for the quality of the place.
Stayed 1 night in May 2024
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on May 14, 2024
Dear CustomerThank you very much for choosing our hotel out of many hotels.However, we apologize for not being able to meet your expectations regarding the public bath. We will take your feedback seriously and will review our services to ensure the satisfaction of all our customers. If you have any concerns, please let the patrol staff or front desk staff know. We will respond as soon as possible.Although the inn still has many things to be desired, we will continue to work hard every day to provide a more comfortable stay for our guests.We look forward to welcoming you back again.*Google translation is used.

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on May 14, 2024
Dear DylanThank you very much for choosing our hotel out of many hotels.We are glad to hear that you are satisfied with your recent stay.We will continue to devote ourselves to striving to give impression and satisfaction to many guests in the future.If you have any chance to come to Japan, please stop by Anshinoyado ShinjukuEkimae.We are looking forward to seeing you again.*Google translation is used.

10/10 Excellent

Andre P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful stay! The property was very clean and smells good. I was happy to find that my pod provided a phone charger. The complimentary rice and curry for breakfast was delicious. Staff was very kind and allowed me to keep my luggage with them while I explored more of Shinjuku even after I already checked out. Would recommend this spot for solo travelers!
Stayed 1 night in May 2024
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on May 14, 2024
Dear CustomerThank you very much for choosing our hotel out of many hotels.At our hotel, we strive to ensure that our guests have a comfortable stay. In particular, when it comes to cleaning, we are constantly making rounds to keep the facility beautified.We will continue to strive to create a space where our customers can spend their time comfortably.We will continue to work hard every day to provide a space where you can truly relax and have a wonderful time, so we appreciate your continued patronage.We look forward to welcoming you back again.*Google translation is used.

10/10 Excellent

Joel, Jamaica Plain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was visiting Tokyo for the first time and was planning to stay at this hotel for three days, but my stay was so incredible that I extended it for three more. This place has everything you could need. Breakfast, WiFi, every toiletry imaginable, free alcohol after 5pm and clean and comfortable rooms. Here are some things that you must know. The showers are not private. Once you get over the initial shock of showering with 20 other naked people, it’s actually really nice. There’s every Toiletry that you can need here. They supply razors, washcloths, shampoos and conditioners, body washes, combs, razors, Qtips, blow dryers, floss, mouthwash, A ton of hairstyling products. The food supplied is simple but nice to have in the morning before you go out. All sorts of free beverages are provided. They have fountain sodas, coffee, tea, and a free alcohol bar after 5 PM. There are massage chairs in the lounge as well for free free use. The location was perfect. Only a two minute walk from Shinjuku station from the south east exit. I met a lot of travelers here from all over the world who are visiting and we would get together and go out for dinner and to explore the nightlife in the area. I highly recommend this hotel for men traveling alone to Tokyo. The location is easy to get to from Narita airport and transportation to a lot of other sites in Tokyo are easily accessible from this location. As a train line is only two minutes away.
Stayed 3 nights in Apr 2024
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on May 14, 2024
Dear CustomerThank you very much for choosing our hotel out of many hotels.At our hotel, we provide a variety of free services so that all our customers can feel that the value exceeds the price.In addition to maintaining the environment inside the capsule, we also have curry, light meals, and a wide variety of drinks that can be enjoyed free of charge, as well as a wide variety of amenities. .We will continue to work hard to make our customers' "nice to have" ideas a reality.In order to continue to meet the expectations of our customers, we will continue to work hard every day to ensure that our hotel is recognized as a hotel that provides even more satisfaction through our heartfelt service, without compromising on the convenience of our location.We look forward to welcoming you back again.*Google translation is used.

10/10 Excellent

Richard

Stayed 2 nights in Apr 2024
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on May 16, 2024
Dear GuestThank you very much for staying at Anshin Oyado Shinjuku.We are very honored to receive the highest rating.We are constantly striving and evolving to make our hotel even better based on our guests' opinions, and we hope that you will have another opportunity to stay with us.We sincerely look forward to welcoming you "back" again.*Google translation is used.

8/10 Good

Jomarjose

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location, in the middle of bustling Shinjuku.
Stayed 1 night in Apr 2024
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on May 14, 2024
Dear CustomerThank you very much for choosing our hotel out of many hotels.As our customers have said, our hotel is close to the station and has excellent access. We offer a wide variety of amenities, free drinks, breakfast, and free rental items so that you can have a comfortable stay even if you come empty-handed. Please feel free to use it for business or sightseeing.In order to continue to meet the expectations of our customers, we will continue to work hard every day to ensure that our hotel is recognized as a hotel that provides even more satisfaction through our heartfelt service, without compromising on the convenience of our location.We look forward to welcoming you back again.*Google translation is used.

10/10 Excellent

Raymond

Stayed 2 nights in Apr 2024
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on May 14, 2024
Thank you very much for choosing Anshin Oyado.Our staff are very happy that we have met your expectations and received a high rating. We are glad that you were satisfied with your stay, and we will continue to work to make our hotel a memorable experience for our guests.We look forward to seeing you again soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really surprising perks at property, including free booze!. Only negative thing was the capsule curtain let in alot of light so bring a dark bed sheet to cover it. Great place, geat location
Stayed 1 night in Apr 2024
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on May 14, 2024
Dear CustomerThank you very much for choosing our hotel out of many hotels.The facility is all-inclusive (all free of charge). In addition, we offer a number of free services, such as rice, breakfast curry, alcohol, and late night snacks, so that our customers can feel that they are getting more value than the price. We are very happy to receive your compliments.However, we apologize for not being able to meet your expectations regarding the curtains. We will take your feedback seriously and will review our services to ensure the satisfaction of all our customers.If you have the opportunity to visit us again, we would appreciate it if you could see how we have grown.We look forward to welcoming you back again.*Google translation is used.

10/10 Excellent

Henry

Stayed 1 night in Apr 2024
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on May 14, 2024
Dear HenryThank you very much for choosing our hotel out of many hotels.We are glad to hear that you are satisfied with your recent stay.We will continue to devote ourselves to striving to give impression and satisfaction to many guests in the future.If you have any chance to come to Japan, please stop by Anshinoyado ShinjukuEkimae.We are looking forward to seeing you again.*Google translation is used.

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect spot for a Solo traveler or even a boys group. Very clean with amazing amenities for a ridiculously reasonable price. I'll be staying her for most of my future trips.
Stayed 1 night in Apr 2024
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on May 14, 2024
Dear CustomerThank you very much for choosing our hotel out of many hotels.We are very honored to receive the highest rating.All of our employees are very happy to receive your compliments.We will continue to do our best to make your stay as comfortable as possible.We will continue to work hard every day to provide a space where you can truly relax and have a wonderful time, so we appreciate your continued patronage.We look forward to welcoming you back again.*Google translation is used.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying in a capsule hotel. Would absolutely recommend Anshin Oayado Shinjuku. This place is spotless. Employees are non stop cleaning. Bathrooms were spotless. Their complimentary happy hour was very much like. Thank you for the glasses of wine! Bathrooms are also stocked with plenty of necessities if you happen to forget something. I had a capsule on the 6th floor. Very quiet. Only a few noises but nothing disturbing. Would stay again if traveling solo.
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on May 14, 2024
Dear CustomerThank you very much for choosing our hotel out of many hotels.At our hotel, we strive to ensure that our guests have a comfortable stay. In particular, when it comes to cleaning, we are constantly making rounds to keep the facility beautified.We will continue to strive to create a space where our customers can spend their time comfortably.Although the inn is still in its infancy, we will continue to evolve by listening to the voices of our customers.We look forward to welcoming you back again.*Google translation is used.

10/10 Excellent

Trea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For how cheap the stay is, Anshin Oyado truely goes out of their way to provide everything possible you would need during your time there and then some. Very clean facilities, very helpful and respectful staff, and the absolute most ideal location for a stay in Shinjuku. I can't praise them enough.
Stayed 9 nights in Mar 2024
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on May 14, 2024
Dear CustomerThank you very much for choosing our hotel out of many hotels.Our hotel offers a wide variety of services and amenities to ensure your satisfaction. We aim to improve our services by reflecting the wishes of our guests and hotel staff, such as food and beverage services such as late night snacks, alcohol, and morning curry, as well as types of shampoo and soap.We are very happy to hear that you were satisfied with your stay.We will continue to work hard to ensure that you have a fulfilling time with us.We look forward to welcoming you back again.*Google translation is used.

10/10 Excellent

bhup

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Capsule! We get way more than we pay!
Stayed 1 night in Mar 2024
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on May 14, 2024
Dear CustomerThank you very much for choosing our hotel out of many hotels.At our hotel, we provide a variety of free services so that all our customers can feel that the value exceeds the price.In addition to maintaining the environment inside the capsule, we also have curry, light meals, and a wide variety of drinks that can be enjoyed free of charge, as well as a wide variety of amenities. .We will continue to work hard to make our customers' "nice to have" ideas a reality.All of our employees will continue to work even harder to deliver heartfelt smiles and peace of mind to our customers.We look forward to welcoming you back again.*Google translation is used.

4/10 Poor

Nick

Stayed 3 nights in Feb 2024
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on May 14, 2024
Dear NickThank you very much for choosing our hotel out of many hotels.We apologize that you did not enjoy your stay with us. If there was anythnig we could do to make your stay better, please kindly advise us.Againg, we appreciate for your review.*Google translation is used.

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable, clean, and perfect location! Check-in was also smooth!!
Stayed 2 nights in Feb 2024

4/10 Poor

Anders

Everything the did to provide was great, but very noisy at night and morning having 20 people in one room, everyone coming at different times and hearing constant alarms in the morning.
Stayed 2 nights in Jan 2024
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on Jan 25, 2024
Dear AndersThank you for choosing Ansin-Oyado Premium Shinjukuekimae for your precious trip to Japan.We are sorry that your stay with us was not to your satisfaction.We also apologize for any inconvenience caused by the alarm.Please let our staff know if you have any concerns about noise during your stay. We will take immediate action.We also have earplugs available in the capsule.Although we still have many shortcomings, all of our employees will strive to improve our services, and we hope that you will visit us again when you come to Japan.*Google translation is used.

6/10 Okay

Peng

Liked: Cleanliness, staff & service
Disliked: Room comfort
The air quality in the room (of all capsules) is not good.
Stayed 2 nights in Dec 2023

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the lounge area, cleanliness of property
Stayed 10 nights in Dec 2023
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on Jan 8, 2024
Dear TylerThank you very much for choosing Anshin Oyado Shinjuku Ekimae Branch.We are always striving to provide our guests with a comfortable stay at our inn. In particular, we are constantly making rounds to ensure that the hotel is always clean and beautiful.We will continue our efforts to create a space where our guests can spend their time comfortably.We are very happy to hear that you were satisfied with your stay at our inn.We will continue to evolve every day based on our guests' "What would you like to have? We will continue to evolve day by day based on our guests' "What would you like to have?All of our employees look forward to welcoming you back again.We use Google Translate.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great
Stayed 2 nights in Dec 2023

8/10 Good

Mitsuhiko

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルの責任ではないが、いびきがうるさい宿泊者が連日いる。そういう人は隔離場所を設けてそこに集合させてほしい。
Stayed 3 nights in Dec 2023
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on Dec 22, 2023
親愛なるお客様 Mitsuhiko様へこの度は安心お宿 新宿駅前店にご宿泊いただきまして誠にありがとうございます。ごゆっくりお休みいただけなかったとのこと、大変心苦しく存じます。当館では各カプセルに耳栓をご用意いたしておりますので、よろしければ次回はそちらもご活用いただけますと幸いです。それでも気になる際は対応させていただきますので、フロントへ内線にてご相談くださいませ。24時間体制で従業員が巡回をしておりますので、気になることがございましたらその場でお伝えいただいてもかまいません。 早急に、対応させていただきます。お客様に少しでも安心してお休みいただけますよう、従業員一丸となり全力を尽くしてまいります。お客様のまたの「おかえり」を心よりお待ちしております。

6/10 Okay

Alejandro

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on Dec 16, 2023
親愛なるお客様へこの度は安心お宿新宿駅前店をご利用いただきまして、誠にありがとうございます。このたびは安心お宿をご利用いただき、誠にありがとうございます。高評価に従業員一同、嬉しい気持ちでいっぱいです。今後もお客様が快適にお過ごしいただけるお宿を目指してまいります。またのお帰りを心よりお待ちしております。お客様のまたの「おかえり」を従業員一同心よりお待ち申し上げております。

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on Dec 10, 2023
Dear MichaelThank you very much for visiting Anshin Oyado Shinjuku Ekimae Branch.All of our guest rooms are located near stations and have excellent accessibility. In addition, our well-maintained capsule environment, free drinks and snacks, and a wide variety of amenities that you can use as much as you like are all designed to make your stay comfortable.All of our employees are happy to hear that you are satisfied with your stay.We look forward to welcoming you back to our hotel again.

10/10 Excellent

Kenji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2023
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on Dec 22, 2023
親愛なるお客様 Kenji様へこの度は安心お宿新宿駅前店をご利用いただき、誠にありがとうございます。最高評価をいただけたことに従業員一同、嬉しい気持ちでいっぱいです。今後もお客様の思い出に残るお宿となれるよう、努力を続けてまいります。またのお帰りを心よりお待ちしております。

2/10 Terrible

Ester

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
a nightmare
its very hustle
Stayed 5 nights in Nov 2023

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very cool concept. Great amenities including fantastic massage chairs, free loungewear to borrow, and more. Organized well.
Stayed 2 nights in Nov 2023
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on Nov 8, 2023
Dear Valued Guest,Daniel Thank you very much for visiting Anshin Oyado Shinjuku Ekimae.Since contracted muscles worsen blood circulation, it is more effective to use the massage chair when your muscles are relaxed after sweating in the hot spring and sauna, which are the pride of the inn, to improve blood circulation.We offer a wide variety of amenities such as shampoo, body soap, and indoor clothes, as well as snacks and alcoholic beverages for our guests to enjoy. We hope you will take advantage of these services.If you have any chance to come to Japan, please stop by Anshinoyado Shinjuku Ekimae.We are looking forward to seeing you again.Warm regards,Anshinoyado Shinjuku EkimaeCreated using Google Translate from Japanese.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
I wish I could have booked this place for my entire trip! Oh well, next time I will.
Stayed 1 night in Nov 2023
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on Nov 7, 2023
Dear William, Thank you for choosing to stay with us at Anshin Oyado Shinjuku Ekimae. We are glad to hear that you enjoyed your stay with us. Our hotel strives to provide a comfortable and worthwhile experience for our guests through various means, including several free amenities, substantial meal services, and great locations convenient for those who are travelling and looking to explore Japan.If you have the chance to come back to Japan, we hope you will consider staying with us at Anshin Oyado again.We look forward to welcoming you back soon.Anshin Oyado Shinjuku Ekimae

8/10 Good

Jefferson

Stayed 1 night in Oct 2023
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on Nov 29, 2023
Dear JeffersoThank you for choosing Anshinoyado Shinjuku to stay and taking the time to share your experience with us.We are glad to hear that you are satisfied with your recent stay.We will continue to devote ourselves to striving to give impression and satisfaction to many guests in the future.If you have any chance to come to Japan, please stop by Anshinoyado Shinjuku.We are looking forward to seeing you again.Anshinoyado ShinjukuCreated using Google Translate from Japanese.

10/10 Excellent

David

Stayed 1 night in Nov 2023
Response from フロントデスク on Nov 27, 2023
親愛なるお客様 David様へこの度は安心お宿新宿店をご利用いただきありがとうございます。最高評価をいただき大変光栄でございます。お褒めのお言葉をいただき、従業員一同、嬉しい気持ちでいっぱいです。今後もお越しくださる皆さまが快適にお過ごしいただけるよう精一杯ご案内させていただきます。David様のまたのご利用をお待ちしております。

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was overwhelming helpful, and inviting, which was great for my first experience in Tokyo.
Stayed 2 nights in Aug 2023
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on Oct 30, 2023
Dear customer ChristopherThank you very much for staying at Anshin Oyado Shinjuku Ekimae store. We are honored to receive your high evaluation.We aim for 120% friendly service and strive to provide safety and security.I am very happy to receive your compliments.We will continue to do our best to provide services that meet the expectations of our customers, and we look forward to your continued patronage.We will continue to work hard to ensure that you have a fulfilling time with us.We look forward to welcoming you back again, Christopher.

8/10 Good

KA YEUNG MERVYN

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on Oct 30, 2023
Thank you very much for choosing Anshin Oyado Shinjukuekimae. Our staff are glad to have received a high rating. We are happy to hear that you were satisfied with your stay. We will continue to work to make Anshin Oyado a comfortable place for our guests. We look forward to seeing you again soon.Created using Google Translate from Japanese.

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 amenities & OK capsule 10/10 location Only bad thing was no private shower
Stayed 5 nights in Oct 2023

10/10 Excellent

David

Stayed 1 night in Oct 2023
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on Nov 3, 2023
Dear David,Thank you for staying at Anshinoyado Shinjuku.We are happy to hear that you enjoyed your stay with us.We will continue our effort to provide the best service to all our guests.If you have any chance to come to Japan, please stop by Anshinoyado Shinjuku.We are looking forward to seeing you again.Warm regards,Anshinoyado Shinjuku.Created using Google Translate from Japanese.

8/10 Good

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
A good spot for a quick stay. Its a pod hotel so its meant to be kind of basic but the shared amenities make this a great value.
Stayed 1 night in Oct 2023
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on Oct 12, 2023
Dear Mr. Tyler,Thank you very much for staying at Anshin Oyado Shinjuku Ekimae store.Our hotel focuses on amenities and free services, and our curry breakfast, evening alcohol service, and wide variety of amenities are very popular. We are glad that you enjoyed your stay at our hotel.We will continue to work hard to ensure that you have a fulfilling time with us.We look forward to welcoming you back again, Tyler.I'm replying with Google Translate.

6/10 Okay

Rose, Cedar Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of free stuff, rice 6am to midnight, soft drink coffee 24/7. If you don’t like being naked in front of others it will be difficult to shower since only one shower is actual stall with a curtain. The rest are sit down- traditional Japanese style. I got annoyed by going up and down to my locker (first floor) while beds are 4th floor and up.
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on Oct 6, 2023
Dear Rose、Thank you very much for staying at Anshin Oyado Shinjuku Ekimae store.At our hotel, you can enjoy light meals such as rice, ochazuke, and miso soup free of charge from 6 a.m. to midnight. We also offer curry in the morning, so please enjoy it for breakfast, late night snack, or when you're feeling hungry. We would be happy if we could help energize your day. We offer a wide variety of other free services, so please enjoy them the next time you return.Due to the structure of the building, we do not have a sufficient number of elevators, and we apologize for the inconvenience. Although it is difficult to make immediate improvements, we will consider solutions.Although the inn is still in its infancy, we will continue to evolve by listening to the voices of our customers.We look forward to welcoming you back again.I'm replying with Google Translate.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Jonathan, Cochrane

Liked: Cleanliness, staff & service
I thought the property did a great job of making people feel welcome. The amenities are above my expectation. The only downside was the quality of the pillow and mattress. They were clearly substandard. My back was sore. Are the mattresses and pillows better above the basic level?
Stayed 2 nights in Oct 2023
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on Oct 5, 2023
Dear JonathanThank you very much for staying at Anshin Oyado Shinjuku Ekimae branch.I am very happy to receive your compliments regarding our staff's customer service.However, we apologize for the inconvenience caused regarding the pillow and mattress.We will take your feedback very seriously and will use it as reference to improve our services in the future. If you have the opportunity, please feel free to visit us again.We hope to see you soon. Created using Google Translate from Japanese.

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin and figuring out all the keys/lockers/protocols is kind of a challenge, but once you get the hang of it, the place is a lot of fun. It’s nice to begin and end each day with a soak in the artificial hot springs, the free drinks and snacks are great, and overall we had a blast. The only drawback is the actual sleeping pods, which are tiny and don’t block noise very well. Would definitely go back.
Stayed 3 nights in Sep 2023
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on Oct 2, 2023
Dear customer Michael, Thank you very much for using Anshin Ojuku Shinjuku Ekimae store.I am very sorry to hear that you were able to enjoy the free service and hot springs.We apologize for any inconvenience caused by the noise.Due to its structure, it is not possible to prevent sound leakage from the capsule, but earplugs are installed inside the capsule, so please feel free to use them. You can also connect to the front desk from the intercom at the capsule floor entrance, so please feel free to contact a member.All of our employees are looking forward to welcoming you back again, Mr. Michael.Created using Google Translate from Japanese.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for solo traveler
Accommodation was fantastic. I highly recommend solo travelers looking for short or longer stays to stay at Anshin. They have the basic necessities provided and is perfect for being out and about as it's right next to heart of Shinjuku and its train & subway stations. If you have bigger luggage, you can request to check it in to their storage or if its small enough there is a cable-lockable space above the lockers in the locker room to store as well. Part of the experience will be dependent on other guests. I stayed four nights and found it to be fine. Sure, some people snore, but it's really not big of a deal/nuisance. If you are really tall or big, the capsule may feel too small/claustrophobic for you. I am 5'7" and found the size of the H100cm room to be more than enough. Go for the superior size if you feel this may be a factor for you. The breakfast is curry and rice which is great to get started with the day. Rice is available with toppings from breakfast until midnight. The lounge space also includes manga novels and magazines for reading, office/computer space (upon request), and seating with outlets available overlooking the street. I did not have tattoos to cover, but for those that do, I suggest you reach out to them to be sure it's ok. There was signage requesting they be covered in the washing spaces, so they do attempt to meet foreigners in the middle. The spa and sauna are super nice to use especially after long days out in the city.
Stayed 3 nights in Sep 2023

10/10 Excellent

Wonchai, Honolulu

Liked: Cleanliness
Stayed 5 nights in Sep 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Booked this to experience a capsule hotel and have rated this as a capsule hotel. The room was fine and staff were helpful and courteous. I stayed at the top floor, and they only have one small lift, so you often have to wait a while. Everything is quite cramped. Found it difficult with a large suitcase amongst the locker room. Don't be shy in the communal showers. This is not your normal hotel so I wouldn't recommend it for a whole family. It is more designed for businessmen sraying overnight. Location is great, right in the epicentre of food, night life and close to the train station. Room is good value given its location and includes free beverages as well as some food. Great for the experience but I think I will continue with more traditional hotels in the future.
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on Sep 30, 2023
Dear customer PhilipThank you very much for staying at Anshin Oyado Shinjuku Ekimae store.Thank you for your valuable feedback regarding the narrowness.Due to the structure of the building, it will be difficult to make immediate improvements, but we will consider possible improvements.At our hotel, we are working hard every day to eliminate the negative image of capsule hotels and to create an advanced capsule hotel so that our customers can feel that the value exceeds the price.We look forward to welcoming you back again, Philip.

10/10 Excellent

Gerardo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on Aug 9, 2023
Dear Mr. GerardoThank you for staying with us.All the employees are very happy to receive the highest evaluation.We will continue to do our best to make our hotel a memorable experience for our guests.We look forward to welcoming you back again.

10/10 Excellent

Jose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great service, great location!
Stayed 1 night in Jul 2023
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on Jul 27, 2023
Dear Jose,Thank you for choosing the Anshin Oyado Shinjuku Ekimae Branch for your trip to Tokyo.The Shinjuku store is conveniently located near the station, just a 90-second walk from the station. In addition, together with our store, Shinbashi, Akihabara, Ogikubo, Shiodome, and 5 stores in Tokyo. For business, play, please use it according to your convenience.Whether you are traveling for business or pleasure, Anshin Oyado is committed to providing comfortable services at all times, and has a wide variety of amenity goods. We have prepared a variety of types of accommodation that meet the needs of our customers, so you can spend a comfortable stay even on short notice. "Welcome back" from our customers, all of our employees are looking forward to seeing you again.Created using Google Translate from Japanese.

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend
Stayed 1 night in Jul 2023
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on Jul 27, 2023
Dear Ethan,Thank you for using our Anshinoyados service. All the staffs are full of happy feelings that we got the good rating. We will continue our effort to become better that will remain memorable in the future. we are hoping we will meet again.※It will be translated from Google.

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on Jul 26, 2023
この度は安心お宿をご利用いただき、誠にありがとうございます。高評価に従業員一同、嬉しい気持ちでいっぱいです。今後もお客様が快適にお過ごしいただけるお宿を目指してまいります。またのお帰りを心よりお待ちしております。

10/10 Excellent

KRIS, Singapore

Stayed 4 nights in Jul 2023
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on Aug 9, 2023
Thank you for staying with us.All the employees are very happy to receive the highest evaluation.We will continue to do our best to make our hotel a memorable experience for our guests.We look forward to welcoming you back again.

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
It was cloae to many places, it made everything convenient, great staff. Loved it and woukd for sure come back
Stayed 26 nights in Jun 2023
Response from 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当 on Jul 16, 2023
Dear Valued Guest,Thank you for staying at Anshinoyado Shinjuku and for your perfect rating feedback.We are happy to hear that you enjoyed your stay with us.We will continue our effort to provide the best service to all our guests.If you have any chance to come to Japan, please stop by Anshinoyado Shinjuku.We are looking forward to seeing you again.Warm regards,Anshinoyado Shinjuku