Outdoor pool, sun loungers

Reviews of Wyndham Tamarindo

3.5 out of 5
Wyndham Tamarindo
200m Al E Y 800m Al N Del, Bco, Ncal. De Tamarindo, Tamarindo, Guanacaste

Reviews

8.4

Very Good

Rating 10 - Excellent. 448 out of 921 reviews" "
Rating 8 - Good. 286 out of 921 reviews" "
Rating 6 - Okay. 107 out of 921 reviews" "
Rating 4 - Poor. 49 out of 921 reviews" "
Rating 2 - Terrible. 31 out of 921 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at the Wyndham will definitely go again
Stayed 3 nights in May 2024
Response from Reservaciones on May 20, 2024
Good MorningI hope you are wellThank you for giving us a perfect rating and for recommending our hotel to other travelers. I am sure that all our hotel staff enjoyed attending to your needs, we hope to see you soon.

8/10 Good

Anabel

Location great location up on a hill and away from noise. Infinity pool is awesome because nice view of ocean. Breakfast was good but needed to change it up more....eggs got boring. Clean room but very weathered...needs paint job and a screen on balcony door...cant sit out at night...too many bugs get into room. I had a small bug issue and i spoke with frontdesk but nothing was done. Spa was not a spa...just a room and hotel combines services so I got a mascial. I feel that i did not get a true facial service. Frontdesk needs to learn hospitality. Location location is best feature .
Stayed 7 nights in May 2024
Response from Reservaciones on May 20, 2024
Good MorningI hope you are wellThank you for taking the time to provide your feedback. We're delighted to hear that you enjoyed our great location and the stunning views from our infinity pool. We're glad you found our breakfast satisfactory, though we appreciate your suggestion to add more variety to our offerings.We apologize for any inconvenience caused by the condition of your room and the balcony door. Your comments regarding the need for a paint job have been noted, and we will address these issues to improve our guests' comfort.We regret that your experience with our spa did not meet your expectations. We will review our spa services to ensure they meet the high standards we strive for.Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with an improved experience.

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Reservaciones on May 18, 2024
Good MorningI hope you are wellThank you for giving us a great rating and for recommending our hotel to other travelers. I am sure that all our hotel staff enjoyed attending to your needs, we hope to see you soon.

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and shuttle to shopping and private beach
Stayed 2 nights in May 2024
Response from Reservaciones on May 14, 2024
Good MorningI hope you are well, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I am sure that all our hotel staff enjoyed attending to your needs, we hope to see you soon.

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, great amenities, and the hospitality was far better than I have ever received at a Wyndham property. We will be staying here again. Thank you for such a beautiful and relaxing stay.
Stayed 1 night in Apr 2024
Response from Reservaciones on May 13, 2024
Good MorningI hope you are wellThank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay with us and that our location, amenities, and hospitality exceeded your expectations. Providing our guests with a beautiful and relaxing experience is our top priority, and we're delighted that we could deliver that for you. We look forward to welcoming you back on your next visit! If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know.

6/10 Okay

Agueda

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from Reservaciones on May 13, 2024
Good morning I hope you are well,Thank you very much for your evaluation, we would like to have more details about your stay with us in order to improve.Best Regards

6/10 Okay

JUNYI

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No continuous hot water. Dirty towel.
Stayed 2 nights in May 2024
Response from Reservaciones on May 9, 2024
Good MorningI hope you are wellWe sincerely apologize for the inconvenience you experienced during your stay. We strive to provide a comfortable and pleasant experience for all our guests, and we regret that we fell short of your expectations in this instance.Regarding the issue with the hot water, we have promptly notified our maintenance team to address this matter and ensure that it is resolved efficiently. Additionally, we have taken immediate action to address the concern about the cleanliness of the towels to uphold our standards of hygiene and guest satisfaction.Your feedback is invaluable to us, as it helps us identify areas for improvement and deliver a better experience for future guests. We appreciate your patience and understanding, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 Excellent

JOCELYN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly infinity pool was very nice ! It is not on the beach, but they have a shuttle that takes you to the beach. The food was also very delicious which is rare for a restaurant hotel. It had a really nice view
Stayed 5 nights in May 2024
Response from Reservaciones on May 7, 2024
Good MorningI hope you are having a great dayThank you for your kind words! At our hotel, we pride ourselves on our friendly staff and stunning amenities, including our infinity pool. While we're not directly located on the beach, our complimentary shuttle service ensures you can easily access it. We're delighted to hear that you enjoyed our delicious cuisine as well as the beautiful views. We hope to welcome you back soon for another memorable stay!

8/10 Good

katie, Londonderry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros - gorgeous view, friendly staff, awesome beach club, good pool and restaurant. Breakfast included and there is a free shuttle to town and beach club. Oh and the hotel cat Ruben was friendly and adorable. Cons - no matter who or how we asked, we never got enough towels. 2 adults would get a small bath towel, 1 hand towel and a bath mat. Once we got a washcloth. Also we had an accessible bathroom and there was no space for anything. even put a glass on the sink. No shelves. No hooks behind door. Not sure if non accessible rooms are the same way or if it’s just the accessible room. We’d still stay there again though!
Stayed 5 nights in Apr 2024
Response from Reservaciones on May 3, 2024
Good MorningI hope you are having a great dayThank you for your feedback! We're delighted to hear that you enjoyed our hotel and its amenities, such as the gorgeous views, friendly staff, awesome beach club, good pool and restaurant, as well as the complimentary breakfast and shuttle service. We're especially glad you appreciated the company of our adorable feline resident, Ruben!We apologize for any inconvenience regarding the towels. We understand the importance of having an adequate supply for our guests and will address this issue promptly with our housekeeping team to ensure it doesn't recur.Additionally, we appreciate your feedback regarding the accessible bathroom. We strive to provide comfortable and accessible accommodations for all our guests.We value your comments and look forward to welcoming you back for another enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

8/10 Good

Tim

Traveled with partner
Liked: Staff & service
Were here last year and this time we were disappointed in the first room. Broken lamps, cigarette burns on the curtains and AC didnt work. We were given a new room but very small and no King Bed. Restaurant is great and breakfast buffet was excellent!
Stayed 1 night in May 2024
Response from Reservaciones on May 3, 2024
Good MorningI hope you are having a great dayWe're sorry to hear about your experience with the initial room. We sincerely apologize for any inconvenience caused by the broken lamps, cigarette burns, and malfunctioning AC.We're glad to hear that our team was able to promptly address the issue by providing you with a new room. However, we apologize if the alternative room didn't fully meet your expectations in terms of size and bed type. We appreciate your feedback and will use it to improve our room allocation process to better meet the needs and preferences of our guests.we're delighted that you enjoyed dining at our restaurant and found our breakfast buffet to be excellent. Your satisfaction with our culinary offerings means a lot to us, and we'll continue to strive for excellence in all aspects of your stay.We value your continued support and hope to have the opportunity to welcome you back for a more seamless and enjoyable experience in the future. If there's anything else we can do to enhance your stay, please don't hesitate to let us know.

10/10 Excellent

DIJANA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Staff was nice and it wasn’t THAT bad of a walk to town if you don’t mind a slight hill.
Stayed 8 nights in Apr 2024
Response from Reservaciones on Apr 29, 2024
Good MorningI hope you are wellThank you for giving us a perfect rating and for recommending our hotel to other travelers. I am sure that all our hotel staff enjoyed attending to your needs, we hope to see you soon.

8/10 Good

Elsa

Stayed 3 nights in Apr 2024
Response from Reservaciones on May 16, 2024
Good MorningI hope you are wellThank you for giving us a great rating and for recommending our hotel to other travelers. I am sure that all our hotel staff enjoyed attending to your needs, we hope to see you soon.

10/10 Excellent

Mark

Stayed 2 nights in Apr 2024
Response from Reservaciones on May 15, 2024
Good MorningI hope you are wellThank you for giving us a perfect rating and for recommending our hotel to other travelers. I am sure that all our hotel staff enjoyed attending to your needs, we hope to see you soon.

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view !
Stayed 1 night in Apr 2024
Response from Reservaciones on Apr 25, 2024
Good Morning I hope you are having a great dayThank you for taking the time to tell us about your experience at Wyndham Tamarindo. It is always a pleasure to receive positive feedback.I am particularly pleased that you found a great day. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

ERISON

Traveled with partner
Liked: Cleanliness, staff & service
Not kids friendly. One kid escaped the room and was found in the pool. All room doors needs to have child lock.
Stayed 4 nights in Apr 2024
Response from Reservaciones on Apr 24, 2024
Good MorningI hope you are having a great dayWe appreciate your feedback and take matters concerning the safety of our guests, especially children, very seriously. Your feedback helps us improve, and we thank you for bringing this to our attention. If you have any further concerns or need assistance, please don't hesitate to contact us directly.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Property!
Stayed 3 nights in Mar 2024
Response from reservaciones on Apr 24, 2024
Good MorningI hope youare having a great dayThank you for giving us a perfect rating and for recommending our hotel to other travelers. I am sure that all our hotel staff enjoyed attending to your needs, we hope to see you soon.

10/10 Excellent

Giselle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with an amazing view! The breakfast that was included was fantastic!
Stayed 1 night in Apr 2024
Response from Reservaciones on Apr 24, 2024
Good MorningI hope you are having a great dayThank you for taking the time to tell us about your experience at Wyndham Tamarindo. It is always a pleasure to receive positive feedback.I am particularly pleased that you founda great hotel with amazing view. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views.
Stayed 1 night in Apr 2024
Response from Reservaciones on Apr 23, 2024
Good MorningI hope you are wellThank you for taking the time to tell us about your experience at Wyndham Tamarindo. It is always a pleasure to receive positive feedback.I am particularly pleased that you found amazing view. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Antonietta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible view
Stayed 2 nights in Apr 2024
Response from Reservaciones on Apr 22, 2024
Good MorningI hope you are having a great dayThank you for taking the time to tell us about your experience at Wyndham Tamarindo. It is always a pleasure to receive positive feedback.I am particularly pleased that you found great view. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Josie

Stayed 3 nights in Apr 2024
Response from Reservaciones on May 8, 2024
Good MorningI hope you are having a great dayThank you for taking the time to tell us about your experience at Wyndham Tamarindo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that about your stay, please give us more information about your case . Here at Wyndham Hotels and Resorts, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Sharon

Traveled with group
Liked: Cleanliness, staff & service, amenities
Lobby and amenities nice; rooms and towels are outdated, but decent if you just need a basic clean place to sleep.
Stayed 5 nights in Apr 2024
Response from Reservaciones on Apr 18, 2024
Good MorningThank you for taking the time to tell us about your experience at Wyndham Tamarindo. It is always a pleasure to receive positive feedback.I am particularly pleased that you found great lobby and amenities I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Jody

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful view!! Staff helpful. Bathroom cramped. Room furniture old. Great price!
Stayed 2 nights in Apr 2024
Response from Reservaciones on Apr 15, 2024
Good Morning, I hope you are having a great day,Thank you for taking the time to tell us about your experience at Wyndham Tamarindo. It is always a pleasure to receive positive feedback.I am particularly pleased that you found beautiful viwe and staff helpful. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities
The lobby and grounds are beautiful. The rooms have a nice ocean view and are clean but very dated.
Stayed 2 nights in Apr 2024
Response from Reservaciones on Apr 15, 2024
Good MorningI hope you are having a great dayWe're thrilled to hear you enjoyed your stay with us at Wyndham Tamarindo! Thank you for your kind words about our hotel. It's wonderful to hear that you found the breathtaking views from your balcony overlooking the pool and ocean. Our team takes pride in providing a memorable experience, and we're delighted that you would recommend us. We hope to welcome you back for another fantastic stay in the future!

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our time in Tamarindo. Wyndham is a great hotel. The food was excellent. The rooms themselves are pretty basic but was nice to have the balcony that looked out over the pool and ocean view. The pool is amazing. I loved watching the sunset from there. Great experience and I would definitely recommend.
Stayed 7 nights in Mar 2024
Response from Reservaciones on Apr 15, 2024
Good MorningI hope you are having a great dayWe're thrilled to hear you enjoyed your stay with us at Wyndham Tamarindo! Thank you for your kind words about our hotel and amenities. It's wonderful to hear that you found the food excellent and enjoyed the breathtaking views from your balcony overlooking the pool and ocean. Our team takes pride in providing a memorable experience, and we're delighted that you would recommend us. We hope to welcome you back for another fantastic stay in the future!

10/10 Excellent

Jose, Heredia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a great view to the beach and sunsets in the afternoons!
Stayed 2 nights in Apr 2024
Response from Reservaciones on Apr 15, 2024
Good MorningI hope you are having a great dayWe're thrilled to hear you enjoyed your stay with us at Wyndham Tamarindo! Thank you for your kind words about our hotel. It's wonderful to hear that you found the breathtaking views and sunsets. We hope to welcome you back for another fantastic stay in the future!

6/10 Okay

Brian, Toronto

Traveled with group
Liked: Amenities
Disliked: Cleanliness
I liked the feel of being in the pool, even through the pool is a little beat up. The room didn’t feel that clean, and needed a new paint job. A better shuttle plan should be implemented. Then I remembered it was a 3 star hotel and realigned my expectations.
Stayed 6 nights in Mar 2024
Response from Reservaciones on Apr 8, 2024
Good MorningI hope you are having a great dayThank you sincerely for your feedback, and we appreciate your honesty. We regret that your experience at our hotel did not fully meet your expectations.We take your observations about the condition of the pool area and room cleanliness very seriously. We constantly strive to maintain our facilities in optimal condition, and your feedback will help us identify areas for improvement. We are taking steps to address these issues, including scheduling renovations and enhancing our cleaning protocols to ensure that future guests enjoy a more satisfactory experience.Regarding the shuttle service, we apologize for any inconvenience you may have experienced. We hope to have the opportunity to welcome you again in the future and demonstrate our commitment to your total satisfaction.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Reservaciones on Apr 8, 2024
Good MorningI hope you are having a great dayThank you for giving us a perfect rating and for recommending our hotel to other travelers. I am sure that all our hotel staff enjoyed attending to your needs, we hope to see you soon.

10/10 Excellent

Irena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 4 nights in Mar 2024
Response from Reservaciones on Apr 4, 2024
Good MorningI hope you are having a great dayThank you for giving us a perfect rating and for recommending our hotel to other travelers. I am sure that all our hotel staff enjoyed attending to your needs, we hope to see you soon.

10/10 Excellent

Annisha

Stayed 4 nights in Mar 2024
Response from Reservaciones on Apr 24, 2024
Good MorningI hope you are having a great dayThank you for giving us a perfect rating and for recommending our hotel to other travelers. I am sure that all our hotel staff enjoyed attending to your needs, we hope to see you soon.

10/10 Excellent

Max, Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with excellent views, nice clean rooms. A bit of walk ~20 min to dining option, better to drive in Tamarindo heat! Towels in rooms REALLY need upgrading though, the rest was a great experience!
Stayed 5 nights in Mar 2024
Response from Reservaciones on Apr 3, 2024
Good MorningI hope you are having a great dayThank you for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear that you enjoyed our property with its excellent views and clean rooms.Regarding the towels, we apologize for any inconvenience caused by their condition. Your comment has been noted, and we'll make sure to address this promptly to enhance the overall experience for our guests.Once again, thank you for your valuable feedback. We hope to have the pleasure of welcoming you back for another great experience in the future. If you need any assistance or have any further comments, please don't hesitate to reach out to us.

4/10 Poor

Anthony

Traveled with partner
Liked: Cleanliness, property conditions & facilities
My credit card was charged for hundreds of dollars more than what Expedia advertised, internet was very slow and unable to conduct business and maintain a phone call! Breakfast was eh and coffee was not good considering Costa Rica is known for some of the best coffee in the world. They did not bring us new towels daily…had to be requested. Your getting the bare minimum at not such a minimum price!
Stayed 3 nights in Mar 2024
Response from Reservaciones on Apr 2, 2024
Good Morning I hope you are having a great dayWe sincerely apologize for the inconvenience you experienced during your stay at our hotel. We strive to provide exceptional service to all our guests, and it is disheartening to hear that we fell short of your expectations.Regarding the discrepancy in charges, we check your billing, the charge are for room and taxes and Minibar consume ( Sprite, Water, Juice) we will resend your billing on private message and we will can check together, Additionally, we apologize for the slow internet connection, as we understand the importance of reliable connectivity, especially for conducting business and maintaining communication.We also regret to hear that the breakfast and coffee did not meet your expectations. We continuously strive to improve our offerings, and your feedback will be taken into consideration for future enhancements.Your comments have been shared with our housekeeping team to ensure that such lapses are addressed and prevented in the future.Please know that your satisfaction is our top priority, and we hope to have the opportunity to exceed your expectations on a future visit. If you have any further concerns or would like to discuss your experience in more detail, please do not hesitate to contact us directly.

6/10 Okay

Nihal

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The room was dirty and outdated. Restaurant was ok. But we would not recommend this hotel to any family with small kids.
Stayed 3 nights in Mar 2024
Response from Reservaciones on Mar 25, 2024
Good MorningI hope you are having a great dayWe sincerely apologize for any inconvenience you experienced during your stay with us. Ensuring a clean and comfortable environment for our guests is our top priority, and we regret that we fell short of your expectations in this regard.Regarding your dining experience, we're glad to hear that you found our restaurant satisfactory. Thank you for bringing these concerns to our attention. We value your feedback and hope to have the opportunity to welcome you back in the future, providing you with a much-improved experience that meets and exceeds your expectations. If there is anything else we can do to assist you, please do not hesitate to let us know.

8/10 Good

Vicki

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent at check in. And the lobby and pool area beautiful. The rooms were not great and need more attention to cleanliness. Would have been nice to have a chair to sit on. The view from balcony was breath taking.
Stayed 1 night in Mar 2024
Response from Reservaciones on Mar 23, 2024
Good MorningI hope you are having a great dayThank you for taking the time to share your feedback regarding your recent stay at our hotel. We are pleased to hear that you found our staff excellent during the check-in process, and that you were able to enjoy the beauty of our lobby and pool area.However, we deeply regret to hear that the cleanliness of the rooms did not meet your expectations. We take your comments very seriously and will work diligently to address this issue and ensure that all our rooms meet the highest standards of cleanliness and comfort.Additionally, we appreciate your suggestion regarding the availability of chairs in the rooms. We value your feedback and will take it into consideration to enhance our guests' experience in the future.If there is anything else we can assist you with, please do not hesitate to reach out to us. We are here to ensure that your next visit is even more enjoyable.

8/10 Good

Ani

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from Reservaciones on Mar 23, 2024
Good MorningWe appreciate you taking the time to provide us with a review of your stay. I am very sorry to hear that your stay did not meet expectations. Please send us an email with a phone number or email address so that our team can resolve your issues personally.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
The view is amazing !!
Stayed 3 nights in Mar 2024
Response from Reservaciones on Mar 18, 2024
Good MorningI hope you are having a great dayThank you for giving us a perfect rating and for recommending our hotel to other travelers. I am sure that all our hotel staff enjoyed attending to your needs, we hope to see you soon.

8/10 Good

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful! Th rooms are a bit outdated; but overall I enjoyed my stay.
Stayed 3 nights in Mar 2024
Response from Reservaciones on Mar 15, 2024
Good MorningThank you for taking the time to tell us about your experience at Wyndham Tamarindo. It is always a pleasure to receive positive feedback.I am particularly pleased that you found a beatiful property I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

taylor

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We caught this beautiful property at a good price. The staff were super friendly and cleanliness was a 10/10. The hotel is on a steep hill, so I recommend grabbing transportation to go into Pacific town. They have a free shuttle that runs every hour. Taxis are fairly priced as well if you’re in a rush. Def would recommend!
Stayed 3 nights in Mar 2024
Response from Reservaciones on Mar 14, 2024
Good MorningI hope you are having a great dayThank you for giving us a perfect rating and for recommending our hotel to other travelers. I am sure that all our hotel staff enjoyed attending to your needs, we hope to see you soon.

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, very clean and modern, delicious food, great service, good views and vibes!
Stayed 2 nights in Mar 2024
Response from Reservaciones on Mar 13, 2024
Good MorningI hope you are having a great dayThank you for giving us a perfect rating and for recommending our hotel to other travelers. I am sure that all our hotel staff enjoyed attending to your needs, we hope to see you soon.

8/10 Good

michelle

Stayed 8 nights in Feb 2024
Response from Reservaciones on Apr 1, 2024
Buenos DìasUn gusto saludarleAgradecemos enormemente su evaluación nos alegra saber que fue de su agrado. Gracias por recomendar nuestro hotel a otros viajeros. Estoy seguro de que todo nuestro personal del hotel disfrutó atendiendo a tus necesidades

10/10 Excellent

syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great views from room, breakfast area and the pool.
Stayed 2 nights in Mar 2024
Response from Reservaciones on Mar 12, 2024
Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed Clean, great views from room, breakfast area and the pool.We genuinely appreciate your feedback and hope to have the opportunity to provide you with a more satisfying experience in the future.

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the beach, but quite a distance away, and cell tower directly in the view. Shuttles are a nice feature, and definetly a must given the steep Incline up to the property. Swim up bar is sweet. Beautiful view of the sunset from the amazing infinity pool.
Stayed 1 night in Mar 2024
Response from Reservaciones on Mar 7, 2024
Good MorningI hope you are having a great dayThank you for sharing your feedback with us. We're pleased to hear that you enjoyed the nice view of the beach, despite it being a distance away, and the convenient shuttle service provided. We understand that the steep incline up to the property can be challenging, and we're glad that the shuttle service was helpful for you in navigating this.Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

4/10 Poor

Michael

Traveled with partner
Disliked: Cleanliness, amenities
We had no running water 2 mornings, and no hot water another morning. The staff was not very friendly, other than our housekeeper and the swim up bar bartender. We had room service one night and there were ants crawling in our to go box. We would not recommend this place to our family and friends.
Response from Reservaciones on Mar 7, 2024
Good MorningI hope you are having a great dayThank you for bringing these concerns to our attention. We sincerely apologize for the inconvenience you experienced during your stay with us.The lack of water is a problem throughout Tamarindo and, in order not to be left without water, we buy additional trucks daily to the water provided to us by the National Water Company of Costa Rica.Providing excellent customer service is a top priority for us, and we will address this feedback with our team to ensure that all guests receive the warm and welcoming hospitality they deserve.We genuinely appreciate your feedback, as it helps us identify areas for improvement. We understand your reluctance to recommend our hotel to your family and friends, and we are committed to regaining your trust. If you would be willing to give us another chance, we would welcome the opportunity to make it right for you.

6/10 Okay

Dennis

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The main negatives are maintenance and location. The hotel is quite away from the beach and town center. They do offer an hourly shuttle service but it isn’t as convenient as you'd like! The best part is very good staff and the onsight Nauta Restaurant which offered good buffet breakfasts and the best dining we found during our week in Tamarindo.
Stayed 7 nights in Feb 2024
Response from Reservaciones on Mar 7, 2024
Good MorningI hope you are having a great dayThank you for your feedback regarding your recent stay at our hotel. We appreciate your candidness in highlighting both positive and negative aspects of your experience.We regret to hear that the location of our hotel did not meet your expectations. We understand that being away from the beach and town center may have been inconvenient for you. We will take your feedback into consideration as we strive to improve our services for future guests.On a brighter note, we are delighted to hear that you found our staff to be very good and that you enjoyed your dining experience at our Nauta Restaurant. It's wonderful to know that our buffet breakfasts and dining options were highlights of your stay. We are committed to providing exceptional service and memorable culinary experiences for all our guests.Thank you again for sharing your feedback with us. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. If there is anything else we can assist you with, please do not hesitate to reach out to u

10/10 Excellent

Soorena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic views and staff !! 2nd time there and glad I came back !
Stayed 9 nights in Feb 2024
Response from Reservaciones on Mar 6, 2024
Good MorningI hope you are having a great dayThank you for giving us a perfect rating and for recommending our hotel to other travelers. I am sure that all our hotel staff enjoyed attending to your needs, we hope to see you soon.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern with great views. Shuttle to town is a bit of a pain...better to have your own car or take a cab as the shuttle wasn't entirely timely...and its not a nice walk to town.
Stayed 2 nights in Feb 2024
Response from Reservaciones on Mar 6, 2024
Good MorningI hope you are having a great dayWe are sorry to hear that our transportation service to the city did not meet your expectations. We appreciate your comments and we will take them into account to improve our service.

8/10 Good

Camille

Traveled with group
Liked: Cleanliness, staff & service
No hot water for the first night.Pool area and food is great
Stayed 2 nights in Feb 2024
Response from Reservaciones on Mar 4, 2024
Good Evening Your feedback is very important to us, and I am saddened to hear that hot water for the first night . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Hotels and Resorts, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Reservaciones on Mar 4, 2024
Buenos DìasUn gusto saludarleGracias por darnos una buena calificaciòn y por recomendar nuestro hotel a otros viajeros. Estoy seguro de que todo nuestro personal del hotel disfrutó atendiendo a tus necesidades , les esperamos pronto.

10/10 Excellent

Marcia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was gorgeous and clean. Beautiful view of the ocean and sunset. It was a little out of the way - but they offered free shuttle service.
Stayed 1 night in Feb 2024
Response from Reservaciones on Mar 1, 2024
Good MorningI hope you are having a great dayThank you for taking the time to tell us about your experience at Wyndham Tamarindo. It is always a pleasure to receive positive feedback.I am particularly pleased that you found a great pool and view. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

María, Escazu

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The lobby and pool area are beautiful with a stunning view of the ocean, unfortunately the room and bathroom where very disappointing. The floor of the room was completely filled with dust, we found like four hairs as soon as we first opened the room, and the bathroom looked like it hadn’t gotten maintenance in a few years as everything looked old, the plastic table was yellow and the toilet didn’t flush correctly. Overall it was disappointing to pay for a higher end hotel and get a ran down, dirty room and bathroom.
Stayed 1 night in Feb 2024
Response from Reservaciones on Feb 27, 2024
Good MorningI hope you are having a great dayWe sincerely thank you for taking the time to share your comments about your recent stay at our hotel. We are deeply sorry that your experience did not meet your expectations or the quality standards we strive to offer our guests.We are saddened to hear that you found the room and bathroom in unsatisfactory condition. We want to assure you that your comments have been taken very seriously and that we have taken immediate steps to address the areas of concern you raised. We have reinforced our cleaning and maintenance protocols to ensure that all of our rooms and common areas are spotless and well-maintained for future guests.We sincerely apologize for any inconvenience this may have caused you during your stay. We greatly value your feedback as it helps us continually improve and deliver an exceptional experience to all of our guests.If you decide to return in the future, we would love the opportunity to make it up to you with a much more satisfying experience. Please do not hesitate to contact us directly if there is anything else we can assist you with.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this. Place food , pool , drinks , away from all the commotion but close enough to join the party Couples , family , solo traveler's would like this place
Stayed 2 nights in Feb 2024
Response from Reservaciones on Feb 26, 2024
Good MorningI hope you are having a great dayThank you for giving us a perfect rating and for recommending our hotel to other travelers. I am sure that all our hotel staff enjoyed attending to your needs, we hope to see you soon.