4/10 Poor
Jacob
Jul 5, 2023
Liked: Staff & service
Disliked: Cleanliness
They advertised having several restaurants one of which was the buffet which they charge over ¥5,000 for and they weren't even serving anything other than dessert and one type of meat even though they advertised it as having many different types of food. Only one of the other restaurants was open and there is only one other restaurant in town that serves dinner. The rugs and sheets and everything were stained and the hallway rugs looked like they hadn't been cleaned since installation 30 years ago. The onsen and service was good but did not make up for the false advertising of everything else.