2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
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Reviews of Kimpton Suzhou Bamboo Grove, an IHG Hotel

3.5 out of 5
Kimpton Suzhou Bamboo Grove, an IHG Hotel
168 Zhuhui Road, Suzhou, Jiangsu

Reviews

8.0

Very Good

Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 1 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

9.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Connie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice and quiet hotel but not in close proximity to the tourist spots and not too many dining options. Room is spacious and modern. Swimming pool and gym are free but we did not get time to use the facilities. The Master of Nets Garden is approximately 15 minutes walk from the hotel.
Stayed 1 night in Oct 2023
Response from Barton Yin on Nov 8, 2023
Dear Connie, we regret that we were not able to provide you with a pleasant stay. We are really ashamed of your feedback about the hotel dinning options are not too many, and have truthfully shared them with the management and actively seek solutions. I hope you will return to Gusu City again and consider giving us another chance to serve you and let you see our improvement!

6/10 Okay

Rotina Kar Pik

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Bunny Sun on Apr 26, 2023
尊敬的宾客，您好！感谢您选择下榻苏州金普顿竹辉酒店，并于百忙之中与我们分享您的入住体验！希望苏州金普顿竹辉酒店能成为您的家外之家，欢迎常回来.