See all properties

Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel

2.5 star property
Hotel in St. Charles with free breakfast and a 24-hour fitness center

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel

Exterior
Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace
Lobby
Free daily self-serve breakfast
Indoor pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
The price is ￥13,453
￥15,571 total
includes taxes & fees
Oct 6 - Oct 7
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

Available filters for rooms
Showing 3 of 10 rooms

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Sofa bed
  • 66 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Sofa bed
Premium bedding
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Sofa bed
Premium bedding
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Lobby
Quality Inn and Suites St Charles - West Chicago
Pool
Breakfast included
Pet friendly
Parking included
8.0 out of 10, Very Good, (923)
The price is ￥10,150
￥11,366 total
includes taxes & fees
Oct 21 - Oct 22
Quality Inn and Suites St Charles - West Chicago

About the neighborhood

Map
60174, IL, St. Charles, 155 38th Ave

What's nearby

  • Charlestowne Mall - 6 min walk
  • Dupage Expo Center - 18 min walk
  • Dellora A. Norris Cultural Arts Center - 3 min drive
  • Arcada Theater - 5 min drive
  • Kane County Fairgrounds - 9 min drive

Getting around

  • West Chicago Station - 10 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 47 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Portillo's - ‬10 min walk
  • ‪Panera Bread - ‬11 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Culver's - ‬20 min walk

About this property

Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel

Property highlights
Take advantage of free self-serve breakfast, dry cleaning/laundry services, and a 24-hour gym at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self parking
  • Express check-out, an elevator, and free newspapers
  • Luggage storage, coffee/tea in the lobby, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 83 rooms boast comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • LCD TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free self-serve breakfast available on weekends 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Saint Charles Inn
Holiday Inn Express Chicago West St Charles Hotel
Holiday Inn Express Chicago West St Hotel
Holiday Inn Express Chicago West St Charles
Holiday Inn Express Chicago West St
Holiday Inn Express Suites Chicago West St Charles
Holiday Inn Express Suites Chicago West St Charles an IHG Hotel

Frequently asked questions

Does Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel?

As of Sep 26, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel on Oct 6, 2024 start from ￥13,453, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel located?

Situated in St. Charles, this hotel is within 1 mi (2 km) of Charlestowne Mall and Dupage Expo Center. Dellora A. Norris Cultural Arts Center and St. Charles Heritage Center and Camp Kane are also within 3 mi (5 km).

Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 248 out of 464 reviews" "
Rating 8 - Good. 123 out of 464 reviews" "
Rating 6 - Okay. 53 out of 464 reviews" "
Rating 4 - Poor. 27 out of 464 reviews" "
Rating 2 - Terrible. 13 out of 464 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always welcoming and helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Beds are comfortable, coffee was good and decent breakfast Staff very friendly and accommodating. I would stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious the atmosphere was light casual felt at home. Loved it! I have stayed at other hotels between st charles and Geneva this hotel was the best. Will be staying here from now on. Cant say enough.
Stayed 1 night in Aug 2024

10/10 Excellent

Ganesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent
Stayed 2 nights in Aug 2024

6/10 Okay

Rebecca

Traveled with partner
Liked: Staff & service
First I want to say that all of the staff that we interacted with were very friendly and helpful. But the hotel overall could benefit from an update. The bathroom had some peeling finish in the bathtub, the toilet didn't seem to flush quite right, and the worst was the dampness and subsequent smell in the room. We did talk to the front desk while we were there and they were able to solve the issue of the smell but the room still didn't dry out in the additional day we were there. It seems the ownership could invest some money to make the rooms more pleasant for their guests.
Stayed 2 nights in Jul 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Kristen

Stayed 2 nights in Jun 2024

10/10 Excellent

Krishna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff & rooms
Stayed 2 nights in May 2024

10/10 Excellent

Brandon

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and the location of this hotel is perfect for anyone staying in or near Saint Charles. The fitness center had adequate machines and weights as well. I would recommend this hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. The breakfast lady was overwhelmed with the amount of guests on a Sunday morning. If she had had some help, she would probably have been fine.
Stayed 1 night in Jun 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Barbara

Stayed 1 night in Jun 2024

4/10 Poor

Dennis

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No
12” toilet. Analog tv. No movie options. No handles in shower
Stayed 4 nights in Jun 2024

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Sarah

Stayed 1 night in May 2024

8/10 Good

James

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very clean
Stayed 3 nights in Apr 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

natalie, Westland

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very positive experience staying at this hotel.
Stayed 4 nights in May 2024

6/10 Okay

Hannah

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel room had damages along the wall and inside the shower. The elevator was making loud noises every time it ran. The hotel was surrounded by a construction site. It wasn’t what I expected to say the least but I will say overall it was clean.
Stayed 4 nights in May 2024

10/10 Excellent

Katelyn

Stayed 5 nights in May 2024